LOS ANGELES, CA 90013, US
Terrible company, terrible service, and useless return policy. They ignored my emails and RMA requests for the first 30 days and then claimed that they could no longer process a return!
I found the ring of my dreams here. It was sized wrong when i got it so they resized for free. They actually remade the ring and it is perfect! Their customer service was caring, and I love the ring. If anything it could be improved it's probably tracking and receiving returns. I will buy from here again!
Have to date made two (2) purchases which are of excellent quality and workmanship. If you want to make a change to an item expect to pay a price increase however there is "no price gauging". You will be proved a price point at the time of purchase and you can accept it or not. Sales Manager (Stein) is very willing to work with a Customer to assure complete Customer Satisfaction even if you want to create a brand new item to your specifications. Finally a place for the picky jewelry person which is geared to accommodating the Customer. E-mails are replied and never ignored as with other purchase sites recently encountered and you the Customer are treated professionally and with respect-what a "GREAT" concept!!!!!!!
Customer Questions & Answers
About Angara (from the business)
We're honored that Forbes, Crain's, Women's Wear Daily, Daily Candy, Harvard Business Review and the others have written about our success, but it's the thousands of you - our cherished customers - who email and call every month to tell us about how our jewelry has made your precious moments even more special, that we're most proud of. We know that we are here only because of you, and will do whatever it takes to exceed your expectations. It is an honor for us to be a part of the special moments of your life, now and in generations to come.