Terrible company, terrible service, and useless return policy. They ignored my emails and RMA requests for the first 30 days and then claimed that they could no longer process a return!
https://www.pricescope.com/community/threads/do-not-buy-from-angara-com.*******/
Five star the service was second to none. And my items were more amazing beyond my expectations. Would recommend to family and friends.
Great service at all! Staff is 24/7 available, problems are solved very quickly. Yosh fixed the delivery mishap.
Purchased princess cut blue diamond ring for our weddiing anniversary.
Angara delivered on time and the wife likes it.
Happy ending to this story.
My ring is beautiful! Delivery was not too long. Will definitely order more items! I love it. I reccomend this store 100%!
Angara's "guaranteed" delivery dates are bogus. More like a fantasy than a commitment. They didn't even ship my product by their "guaranteed" delivery date.
Buy someplace else more reputable.
I've been an Angara customer for years - I've bought several different high-end custom pieces for my wife (several thousand dollars' worth), and this year decided to get her something simpler, but specific. I provided Ankit - the person I've worked with for years - a video and an image of exactly what I wanted - a simple necklace that could convert to a choker with a heart at the bottom with a diamond in it. Really simple, really obvious.
They sent me a circular diamond on a regular necklace. I had begged them for an image of it in advance because I specifically feared they didn't get what I wanted - call it a gut feeling - and then got exactly what I feared, a circular diamond on a plain necklace.
When I called Ankit to discuss the details, he lied to me.
Ankit said that we didn't make it how I wanted (a heart shaped pendant with a diamond in it) because "it was a cost issue." I have spent thousands with Angara, why would I suddenly be shy? This conversation never happened.
He then changed his story and said that we had a conversation about how "you can't just copy another design," which is false. This never happened. How do you know it never happened? Because I would have said "Okay, no worries, don't worry about making it," instead of moving ahead as we did.
Worse still, they can't even replace it for Valentine's Day, and Ankit stuck to his completely falsified statements. Avoid them like the plague.
As beautiful as advertised, perfect sizing. Wonderfully presented in Angara's lovely boxes
Ordering and shipment just as advertised- very pleased!
Overview
Angara has a rating of 4.2 stars from 30 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Angara most frequently mention and customer service. Angara ranks 21st among Engagement Rings sites.
-Handcrafted Jewelry
-Ethical Sourcing
-Customized Designs
- Visit Website
- LOS ANGELES, CA
- Edit business info
Business History
We're honored that Forbes, Crain's, Women's Wear Daily, Daily Candy, Harvard Business Review and the others have written about our success, but it's the thousands of you - our cherished customers - who email and call every month to tell us about how our jewelry has made your precious moments even more special, that we're most proud of. We know that we are here only because of you, and will do whatever it takes to exceed your expectations. It is an honor for us to be a part of the special moments of your life, now and in generations to come.
Company Representative
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members