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Ross-SimonsReviews 14,648

3.8

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,529
shipping
51
quality
13,169
This company responds to reviews on average within 3 days

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73,864 reviews

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Missouri
1 review
0 helpful votes
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Beautiful bracelet. Unique products
July 5, 2025
Updated review

Purchased a beautiful bracelet that exceeded expectations! Ross-Simon's shipped my item fast. Very pleased with the quality and product selection offered at Ross-Simon's! Was not aware that Apple Pay was a 2 step process. So if paying with Apple Pay be sure you follow all prompts and get a purchase confirmation. Ross Simons customer service is awesome as well.

Date of experience: June 25, 2025

Should not have to go through another step to place...
June 26, 2025
Previous review

Should not have to go through another step to place order with Apple Pay. I thought I had already placed the order last night when it was an additional 5% off but it looks like it did not go through so I missed out on that

Date of experience: June 16, 2025
South Carolina
1 review
0 helpful votes
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L. A. W.!
July 5, 2025

My experience with Ross-Simons was great! They gave me exactly what I was looking for and she loved it! Thanks a lot!

Date of experience: June 25, 2025
Virginia
1 review
0 helpful votes
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The purchase process was easy and the added protection option was a good benefit.

Date of experience: June 25, 2025

I your system did not accept my passkey option and...
June 24, 2025
Previous review

I your system did not accept my passkey option and I had to take time to reenter and validate several times. It was too time consuming

Date of experience: June 14, 2025
Missouri
1 review
0 helpful votes
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It's pretty but really thin.
July 4, 2025

Overall ordering was easy but the product was very, very thin and I can only hope that it lasts for the price I paid.

Date of experience: June 24, 2025
Florida
1 review
0 helpful votes
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Bargain chaser
July 4, 2025

Easy ordering, great beautiful piece! Entertaining to shop online

Date of experience: June 24, 2025
Colorado
1 review
0 helpful votes
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Beautiful jewelry
July 4, 2025
Updated review

We've purchased a number of lovely pieces for our ladies and each one was thrilled

Date of experience: June 24, 2025

So far, so very good
June 21, 2025
Previous review

So far, so very good

Date of experience: June 11, 2025
California
1 review
0 helpful votes
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Easy peasy!
July 4, 2025
Updated review

Love shopping at Ross-Simons with mt Ross-Simons credit card. The ability to pay over time is very convenient and budget friendly. I can get a more expensive piece and not worry about finance charges. The web page is easy to navigate. Truly a n easy way to buy. Highly recommend Ross-Simons to all my friends.

Date of experience: June 24, 2025

Love the variety of choices!
November 28, 2024
Previous review

Easy to shop website, quick shipping, good quality. Great selection in all price points.

Date of experience: November 18, 2024
Georgia
1 review
0 helpful votes
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Fast shipping and good product
July 4, 2025

Cute necklace. The shipping was a day ahead of schedule. Alls well that ends well!

Date of experience: June 24, 2025
North Carolina
1 review
1 helpful vote
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Looked better than the picture
July 4, 2025

Ordering was easy, delivery was on time, and very pleased with product.

Date of experience: June 24, 2025
North Carolina
1 review
1 helpful vote
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Precious
July 4, 2025

The ring is amazing, just as pictured on website and description. Well worth the purchase.

Date of experience: June 24, 2025
Missouri
1 review
1 helpful vote
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Ross-Simmons Does It Best!
July 4, 2025
Updated review

My latest purchase is an emerald necklace on a link chain. It is a 7 point something emerald solitaire placed crosswise. It is so pretty and suits me to a T. Priced very very well... affordable, which is important to me. I'm glad there's a Ross-Simons in my life.

Date of experience: June 24, 2025

Always good
June 24, 2025
Previous review

Always good. Everything great, priced right, affordable, great service, prompt shipping, my go-to jewelry people.

Date of experience: June 14, 2025
Alabama
1 review
0 helpful votes
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Perfect
July 4, 2025
Updated review

I have been looking for a pair of sand dollar earrings for a year. These are just what I was looking for at a very good price.

Date of experience: June 24, 2025

Found exactly what I wanted
June 18, 2025
Previous review

Found exactly what I wanted

Date of experience: June 8, 2025
Oklahoma
1 review
0 helpful votes
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Better than expected!
July 3, 2025

Choosing a ring and ordering was very easy. After recent order, I was so impressed at Ben much better the quality was and how much prettier the ring was in person!

Date of experience: June 23, 2025
New York
1 review
0 helpful votes
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Totally satisfied
July 3, 2025
Updated review

Beautiful ring, fits perfectly. Very happy with it. Would definitely shop there again.

Date of experience: June 23, 2025

Love your website!
June 23, 2025
Previous review

Love your website!

Date of experience: June 13, 2025
Florida
1 review
0 helpful votes
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Excellent pieces of jewelry!
July 3, 2025
Updated review

Very easy to browse and select pieces, the images are great.

Date of experience: June 23, 2025

Easy to browse and easy to select fabulous jewelry...
June 23, 2025
Previous review

Easy to browse and easy to select fabulous jewelry pieces!

Date of experience: June 13, 2025
Massachusetts
1 review
0 helpful votes
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Beautiful paper clip bracelet
July 3, 2025

The bracelet was beautiful and dainty. It would really be good worn with others.

Date of experience: June 23, 2025
New Jersey
1 review
0 helpful votes
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Birthday gift to myself.
July 3, 2025
Updated review

I had no difficulty placing my order but I couldn't figure out the size. When I received my order I was pleased with the look and quality but wished it was larger in size. I have been wearing it ever since I received it. Thank you.

Date of experience: June 23, 2025

Love your selections
June 21, 2025
Previous review

Love your selections. No difficulty deciding what to purchase.This is a gift to myself on my birthday today.Thank you.

Date of experience: June 11, 2025
Texas
1 review
0 helpful votes
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Pretty Things
July 3, 2025
Updated review

Everything has been nice and easy, I like sleek & slim pieces and this jewelry 100% fits my style. Affordable and lovely.

Date of experience: June 23, 2025

Not Bad I'm looking forward to receiving the order
June 17, 2025
Previous review

Not Bad I'm looking forward to receiving the order.

Date of experience: June 7, 2025
California
1 review
0 helpful votes
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Too small earrings
July 2, 2025
Updated review

These were very nice earrings but too small for my taste. Would look great for a teenager or a small woman.

Date of experience: June 22, 2025

Beautiful necklace
February 8, 2025
Previous review

This necklace is so beautiful and looks better than photos. Highly recommend.

Date of experience: January 29, 2025
New Jersey
2 reviews
0 helpful votes
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Ruby Bracelet
July 2, 2025

The bracelet was of ruby and diamonds in a silver setting. Somewhat like a tennis bracelet. Size was over 8 inches and fit my wrist loosely, so it could move around my wrist without difficulty. Ruby gems are of a great red color. Will enjoy wearing it.

Date of experience: June 22, 2025