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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I have purchased several gold jewelry from Ross Simons and have been very pleased. I only wish interest free (deferred) terms could be extended to at least one year vs. six months only. Great customer service!
Never an issue and always find something that I love. I've bought multiple pieces and all of them have high quality and just as described
Always find something I like. Prices are good'
I've bought many items and loved them all This a great bracelet
I window shop a lot on their site 😊 but when it came time for me to make a purchase, it was extremely easy. I was happy with the price and I am extremely happy with the quality of the merchandise!
The site is so easy to navigate! I love browsing!
I have always been very happy with my purchases! Delivery fast on time and safe manner
I have always been satisfied with the jewelry i have bought. I get many compliments from my friends. I recently bought my 15 year old granddaughter emerald and diamond hoops! She loved them!
It was easy to order online and I received them a couple of days later. Very happy with total experience
Easy, and painless. Great jewelry, never any issues with order or delivery. Thanks!
Ring is a little thin but am satisfied so far and have been wearing everyday
Shopping was too easy! This snake black diamond piece is exquisite. I was able to score a price adjustment after an email notifying me of a sale. I then turned around and spent THAT adjustment on another beautiful piece. I've bought several pieces now and have yet to be disappointed. All beautiful and well made.
Site easy to navigate and visuals are clear. Also appreciate the rotation when clicking on specific pieces to see all angles.
Brilliant. I usually do not like to do these reviews online for products I purchase because it requires you to answer all of the questions instead of just the ones you choose to answer. I don't appreciate being forced to do this.
Bracelet is exactly as described. Very happy with my purchase.
These Bracelets are great paired with other beaded bracelets.
Order arrived quickly and packaged nicely! This was a gift and recipient liked it more than what she saw in the picture.
I received order quickly. I was very satisfied with purchase.
It is a perfect piece and compliments many of my outfits and I have received many compliments on it
When I needed assistance, I had the best most efficient person!
The wife absolutely loves RS! This is probably the 10th one… she running out of fingers for her rings. I even added earrings to this order… how many of those can she want? Thanks Ross Simons.
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.