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Ross-SimonsReviews 12,946

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,340
shipping
50
quality
11,394
This company responds to reviews on average within 2 days

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60,906 reviews
Tennessee
3 reviews
29 helpful votes
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I love this company
April 13, 2013

I love this company. They have a wide range of gorgeous quality jewelry and I have only returned one thing I ever bought from them and it was easy. They're fast and reliable and have good sales. Also, I requested their gold packet (to sell some single earrings, broken necklace) to them and it was here in less than 48 hours. I don't know how that process is going to work out for me yet, but am optimistic. Apparently, they do a live video weighing your gold and give you a quote right then and there. If you don't want it, they send your jewelry back for free and insured.

Date of experience: April 13, 2013