business logo of Ross-Simons

Ross-SimonsReviews 12,946

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,340
shipping
50
quality
11,394
This company responds to reviews on average within 2 days

Instant Feedback

60,906 reviews
New Jersey
1 review
0 helpful votes
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Great Experience
March 21, 2022

Very easy website to use and I appreciate the free shipping.:-)

Date of experience: March 21, 2022
Louisiana
1 review
0 helpful votes
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Ok bracelet
April 20, 2022
Updated review

Ok experience overall. I expected the bracelet to be heavier, since the original price was much higher and I bought it on clearance. In reality, it was probably worth only what I paid. No real deal.

Date of experience: March 21, 2022

Good experience
March 12, 2022
Previous review

Good experience

Date of experience: March 12, 2022
California
1 review
0 helpful votes
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Not what the picture showed
April 18, 2022

The diamond necklace was beautiful but the diamond bracelet looked nothing like the picture and the diamonds are very low quality and dirty. Super disappointed.

Date of experience: March 19, 2022
New York
1 review
0 helpful votes
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Great jewlery
March 18, 2022

Great quality - good prices - good selection
All the things I get are always well made

Date of experience: March 18, 2022
Georgia
1 review
0 helpful votes
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Disappointment with shipping.
April 17, 2022
Updated review

I bought this bracelet as a surprise gift for my wife whose birthday is next week. The package came with clear identification that it was from Ross-Simons. My wife got the mail from our mailbox and the surprise is no longer.

Date of experience: March 18, 2022

Very easy
March 11, 2022
Previous review

Very easy.

Date of experience: March 11, 2022
Virginia
2 reviews
0 helpful votes
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Relationship
March 18, 2022

The ring is not as dark as it appears on your site, disappointed

Date of experience: March 18, 2022
New York
2 reviews
0 helpful votes
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Definitely try Ross Simons!
March 18, 2022

Always a great experience with Ross Simons! Great selection, great prices, great service, great jewelry!

Date of experience: March 18, 2022
Delaware
1 review
0 helpful votes
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I am a long long time customer of Ross-Simons and have purchased many beautiful pieces and have enjoyed wearing over the years!

Date of experience: March 16, 2022
Iowa
1 review
0 helpful votes
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They're beautiful. Save the bees
March 15, 2022

Nice product. I do hope some $ can be sent to a save the bees association!
No bees, no food.

Date of experience: March 15, 2022
Alabama
1 review
0 helpful votes
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Looks just like the picture
March 15, 2022

Easy shopping and checking out. Quality jewelry at a reasonable price. I am always satisfied with Ross Simon's products.

Date of experience: March 15, 2022
Connecticut
1 review
0 helpful votes
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Easy to navigate and choose the product at your site. Nice quality!

Date of experience: March 15, 2022
Ohio
1 review
0 helpful votes
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Not exactly what I expected
March 14, 2022

The company and the service was impeccable. The ring is exactly as shown in the photos. In my opinion there is a serious design flaw. The inside of the ring is "hollow". This created an inside ridge/edge which scraped skin off of my knuckle when I put the ring on the first time. My knuckles are enlarged because of arthritis and I knew I would have to use lotion or soap to get the ring on (which I did), but it still scraped skin off of my knuckle. In my opinion a solid interior would not have caused this issue. Once the ring was over my knuckle, it fit perfectly.

Date of experience: March 14, 2022
Arizona
1 review
0 helpful votes
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Item returned
March 14, 2022

Ordered from RS many times over the years. Items received appeared larger in print than in person.

Date of experience: March 14, 2022
Virginia
3 reviews
0 helpful votes
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What you see is what you get
March 13, 2022

I have yet to be disappointed with my orders. Product is as pictured.

Date of experience: March 13, 2022
Texas
1 review
0 helpful votes
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Great
March 13, 2022

Was fun, hope the product is this great. Great, wow gotta do 50 characters?

Date of experience: March 13, 2022
Maine
1 review
0 helpful votes
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EXCELLENT
March 12, 2022

I am very pleased with what I have received purchased

Thank you

Date of experience: March 12, 2022
New York
1 review
0 helpful votes
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Confirmed happy shopper.
March 12, 2022

Love the selection and prices. So easy to shop too. Love the site's functionality--ability to filter, select, save, buy.

Date of experience: March 12, 2022
Illinois
4 reviews
0 helpful votes
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I love love love the bracelet
March 11, 2022

If I can do it anyone can. It's going to look awesome and I can wear it with anything...

Date of experience: March 11, 2022
California
1 review
0 helpful votes
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Just what I wanted, and expected.
March 11, 2022

Lots of info, easy to navigate. I especially liked seeing the product on a model, and the rotating pictures.

Date of experience: March 11, 2022
Ohio
1 review
0 helpful votes
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Disappointing!
March 10, 2022

The ring was supposed to be sterling silver but it looks like stainless steel!
Disappointed.

Date of experience: March 10, 2022