business logo of Ross-Simons

Ross-SimonsReviews 12,946

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,340
shipping
50
quality
11,394
This company responds to reviews on average within 2 days

Instant Feedback

60,906 reviews
Ohio
1 review
0 helpful votes
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Earrings
April 9, 2022

Crazy Aarons are exactly as described wonderful experience can't wait to give them to my daughter

Date of experience: April 9, 2022
Texas
1 review
0 helpful votes
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Beautiful better than I expected!
April 6, 2022
Updated review

Great experience! This is the 2nd time I order from Ross-Simons and I've been satisfied with my purchases LOVE THEM!
The jewelry is good quality and they look exactly like the picture on their site. Better than I expected!
Very happy with my purchase

Date of experience: April 6, 2022

Great so far
March 30, 2022
Previous review

Great so far.
Now I'm waiting for the product to see if it's as beautiful as shown on website

Date of experience: March 30, 2022
Arizona
1 review
0 helpful votes
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Got them in time!
April 4, 2022

Found just what I needed at Ross-Simons. Perfect for me. Would definitely go back again.

Date of experience: April 4, 2022
California
1 review
0 helpful votes
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Great Merchandise
April 3, 2022

Ross Simons is one of the few magazines I'll keep!

Date of experience: April 3, 2022
Texas
1 review
0 helpful votes
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Flag
April 2, 2022

Fast and easy, thank you. Product is beautifully made and just was I was looking for. Wish it was a little bigger but I really like it.

Date of experience: April 2, 2022
New Jersey
1 review
0 helpful votes
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Rose Gold Bracelet
April 2, 2022

It was easy to find a rose gold bracelet to wear to my son's wedding. It is a beautiful bracelet at a good price.

Date of experience: April 2, 2022
California
1 review
0 helpful votes
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Very happy
April 1, 2022
Updated review

The product selection, quality, and value are very good. My checkout experience was a bit awkward, but eventually went through.

Date of experience: April 1, 2022

My order didn't go through for awhile
March 16, 2022
Previous review

My order didn't go through for awhile. My e-mail wasn't recognized. I had to redo several times.

Date of experience: March 16, 2022
Kentucky
1 review
0 helpful votes
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Beautiful Jewelry! I love my ring.
March 31, 2022

I'm excited beautiful jewelry. Looking forward to future purchases.

Date of experience: March 31, 2022
Nevada
1 review
0 helpful votes
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Blue topaz earrings were lovely!
March 31, 2022

The earrings were a mystic blue topaz - a deeper blue shade. They were well made.

Date of experience: March 31, 2022
North Carolina
1 review
0 helpful votes
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Beautiful earrings
March 31, 2022

The item arrived faster than expected. Unfortunately I had to return the earrings for a defective lever clasp. Customer service was wonderful and provided a prepaid return shipping label. I will be placing another order soon.

Date of experience: March 31, 2022
Virginia
1 review
0 helpful votes
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Not too happy
March 31, 2022
Updated review

Web site easy to use
Web site was fine, fairly easy to order

Date of experience: March 31, 2022

Web site easy to use
March 24, 2022
Previous review

Web site easy to use

Date of experience: March 24, 2022
Arkansas
1 review
0 helpful votes
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Excellent
March 31, 2022

It's been easy, so far. I thought I has already bought the earrings. Evidently I hadn't finished the process.
Both items arrived on time. Thanks.

Date of experience: March 31, 2022
California
2 reviews
0 helpful votes
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Great
March 31, 2022

Great products, it some I send gifts thru your site, you Need to have a gift card/message option.

Date of experience: March 31, 2022
New York
3 reviews
0 helpful votes
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Good Product a moderate price
March 29, 2022

Good website with more than one image of product and clear visuals of jewelry.

Date of experience: March 29, 2022
Illinois
1 review
0 helpful votes
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Beautiful
March 29, 2022

Jewelry is lovely. Unique pieces. Quick delivery. I love the quality of the pieces I purchased.

Date of experience: March 29, 2022
New Jersey
1 review
0 helpful votes
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Easy to use website. Good prices. Good customer service

Date of experience: March 28, 2022
New York
1 review
0 helpful votes
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Classic and Afforable
March 27, 2022

I generally love Ross-Simons jewelry. It is simple, classic, understated, beautiful, and affordable. I recently purchased a sapphire necklace that was not properly represented in the advertisement. The stone did not have a hint of blue and the chain was clunky. I will return this piece of jewelry.

Date of experience: March 27, 2022
Delaware
2 reviews
0 helpful votes
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My Business
March 25, 2022
Updated review

Very satisfied with my purchases. Very unsatisfied with your negative response to my inquiry to sell you a man's/woman's 14k gold ring with baguette diamonds and blue sapphires. You decided to look at the photo and it was not for you. Thanks for nothing.

Date of experience: March 25, 2022

My Amex card was rejected for 4 pay!
April 15, 2022
Previous review

My Amex card was rejected for 4 pay!

Date of experience: March 16, 2022
Florida
1 review
0 helpful votes
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Well I kept wanting to check out since this am and it didn't let me go to check out, with all the info requested filled uo.

Date of experience: March 24, 2022
Utah
1 review
0 helpful votes
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Excellent!
March 24, 2022

Site easy to navigate, with a large variety of items! Fast check out and very timely delivery!

Date of experience: March 24, 2022