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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Ordered nameplate for my granddaughter. Photo in advertisement looked lovely. Actual product appears cheap
I'm keeping 3 of the items as they're beautiful but I'm returning one item because it is not what I thought it was.
Delighted with product and time of delivery. Found website difficult to order from, but that's the only problem.
Site is easy to use and deals are great. The speed with which the items are delivered is amazing! I have been satisfied with all my purchases and will continue to shop with you.
We have always been pleased with the quality of jewelry purchased, and will continue to purchase as needed from Ross Simons
I'm pretty satisfied with my purchase it looks as good as it is advertised
Easy and quick once you know what you're looking for. Anyway, I've been an R&S customer for many years.
Easy website to use and the product was more than expected. Sometime Bali jewerly his heavy but this piece was the perfect weight and can be worn everydau
Ok. Everything was easy and went well. Product arrived in a timely fashion.
Great!
I put 2 orders in today!
One order was everything I ordered, the 2nd I have an even exchange for it. Just sent it out yesterday.
Can't wait to wear my red & green glass ornament earrings!
Christmas is coming!
Excellent experience! Ordered the jewelry and the product arrived within a week! I will order again!
I was a little disappointed that the earrings were larger than the illustration suggested and the stones were smaller and definitely darker. The camera must have backlighted them.
The earrings were very small and picture in magazine was deceiving. We will be returning
Good experience. Very good price for jewelry quality.
Shipping was timely, however I am disappointed in this bracelet. I will be returning it.
Bought a X-mas tree pendant. Very small, paper thin not at all what it looks like in the picture.
Been shopping at RS when my sister in law turned me onto them on out visit to Rhode island. Great experiences every time. Thank you! Bought my first 14kt bangle there. RD is always my goto for jewelry. Thank you!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback. We regret to learn the earrings are smaller than expected. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry on our website. This information can be found under product details. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online. Our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance.