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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Very easy to order on line. Received in a timely manner. Smaller than I anticipated but beautiful!
Good quality. Timely delivery. Many complements. Great quality.
I've ordered many times over the years and was always satisfied with my purchases. That being said, I ordered 2 pair of earrings; one blue topaz and amethyst with rose garnets. I returned the amethyst pair because they looked nothing like what was pictured. I kept the blue topaz even thought I was disappointed in pale blue color and size (yes I read the description but hard to picture cm size) and the picture of them on the model seemed larger than in person. The shipping had been free but cost me $14 to return by UPS (priority w/USPS was more).
This is a great 😊 product I'm happy with my purchase and I will keep coming back
Ross-Simons has beautiful jewelry; however, it is rather costly. The ordering process is smooth, and the items are dispatched quickly. I feel confident buying from them.
The gold mini paper clip bracelet is very pretty… but the links are very mini. I was expecting them to be a little bigger.
It took me 3 times for my payment to go through. Hopefully I will be charged only once.
Great earrings. Italian gold is always the finest in quality and design. Very pleased to shop at Ross-Simmons. Looking forward to a lasting relationship.
User friendly site, accurate photos, luxury products, and quick delivery. What more could you want?
The earrings were too small and the stones barely showed up. Pendant was too big for me. Easy to return.
Didn't get my sale price for the earrings as I waited to decide on the pendant too. Lost out on the sale.
I love some of your products but I don't want to take a chance again
Easy to order from, delivery was very quick, especially since it came across 2/3 of the country.
Selected earrings for a gift. Items looked just like they did on line. Very happy with purchase.
I bought this for a gift for someone else; Thank you, I'll let you know what the recipient says about the gift.
No problems, always getting products out on time, easy to order online. Products as advertised
The Multicolored Tourmaline Bead Bracelet was made with teeny tiny beads - like a child's bracelet and the colors were not as represented on your site - they were much darker, so, not a nice looking bracelet.
The Italian 14kt Yellow Gold Bismark-Link Bracelet. 7" is fine, very delicate, however the clasp is too tiny which makes it very difficult to attach and detach. I'll probably have to have to have it changed out for a slightly larger one so this is really not a good deal.
We bought a 14k gold ring as a graduation gift for our daughter. Unfortunately, when we received it, the colors of the London and Sky Blue Topaz were nothing like the photos (instead of tonal blues shown in the photo, the actual gemstone colors are very dark and very light, almost black and white). We are in the process of returning the ring. Does not seem fair that we will be responsible for return shipping when the product was not as advertised; also, had we bought this through R-S' Amazon store, return shipping would be covered.
She help me through the process of my return more than helpful
I didn't know what to expect as the price was so reasonable. This Little Rockstar looks beautiful and feels very comfortable. Thank you Ross-Simon's for offering my gold, shiny, comfortable ring!
Great for an upcoming wedding. I like to use Ross-Simons for special events.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing your thoughts—we truly appreciate your feedback and understand your concerns.
While this necklace is perfect for some, we know it may not be the right fit for everyone. That’s why we offer a 30-day return policy if you're not completely satisfied. Returns are easy to set up online, and our friendly team is available at (800) 835-0919 to assist you.
We're always happy to help!