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Ross-SimonsReviews 13,378

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,835
This company responds to reviews on average within 2 days

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District of Columbia
1 review
0 helpful votes
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Tiny but beautiful!
November 9, 2022

Been wanting these earrings. So happy. Thank you Ross Simons!

Date of experience: November 9, 2022
New York
3 reviews
0 helpful votes
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Beautiful earings!
November 9, 2022

Wonderful quality, value pricing. The earings make their own statement and are very light and comfortable.

Date of experience: November 9, 2022
Texas
1 review
3 helpful votes
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Date of experience: November 8, 2022
Florida
1 review
1 helpful vote
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Excellent. Great company. I will keep ordering. Keep up your great service

Date of experience: November 8, 2022
Pennsylvania
1 review
0 helpful votes
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Beautiful ring
November 8, 2022

Easy to navigate! Pictures of items are clear. Love the printable ring sizing guide!

Date of experience: November 8, 2022
New Jersey
1 review
1 helpful vote
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Christmas Gifts
November 7, 2022

These are Christmas gifts for my Granddaughter. I feel the necklace and bracelet are good choices for her at her age (11 in January). Ross-Simons has a user-friendly website. Overall experience was easy. Thank you.

Date of experience: November 7, 2022
Michigan
1 review
0 helpful votes
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Just what I was looking for.
November 6, 2022

Found items I have been looking for. Great price and easy ordering. I had been looking for a pearl and yellow gold ring to compliment pearl earrings I already owned. Perfect match.

Date of experience: November 6, 2022
Georgia
1 review
1 helpful vote
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Santa hat earrings
November 5, 2022

Easy!
Always tempting!
I love to buy cute / classy earrings for holidays.
I'll be buying something for Valentine (pink)!
I love pink.

Date of experience: November 5, 2022
Louisiana
1 review
2 helpful votes
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Always can trust Ross Simons
November 5, 2022

Effortless! Nothing confusing on your website when ordering. Everything is straightforward and easy.

Date of experience: November 5, 2022
Rhode Island
1 review
0 helpful votes
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Very easy. Shopped on line. Order was filled and shipped quickly.

Date of experience: November 5, 2022
Maryland
1 review
1 helpful vote
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Great products and service
November 4, 2022

I love Ross-Simons and have purchased dozens of items from them over the past 20+ years. In that time I have only had to return 2 items. I bought 3 items and they are all exactly as I expected.

Date of experience: November 4, 2022
Michigan
1 review
1 helpful vote
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Damaged item
November 4, 2022

I received my necklace and the chain was so tangled in that I couldn't undo it. I ended up sending it back due to the price I paid and the condition it was in.

Date of experience: November 4, 2022
Florida
2 reviews
0 helpful votes
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Small earrings
December 4, 2022

Know they were described as 1/2 " but the are very narrow as well- not as cute as the picture.

Date of experience: November 4, 2022
New Jersey
1 review
0 helpful votes
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Quality
November 4, 2022

The quality of my necklace is remarkable. Love it and it sits right where I want it without flipping or turning. Very fast service. Will definitely recommend.

Date of experience: November 4, 2022
Virginia
1 review
1 helpful vote
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Hold Bracelet
November 3, 2022

I love the bracelet! I have purchased others! Always pleased with the quality and price offered by Ross-Simons.

Date of experience: November 3, 2022
Pennsylvania
1 review
2 helpful votes
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Large Selection
November 3, 2022

Great selection and nice quality. I purchased 3 different necklaces and all are beautiful. Hoping the 18K gold plating holds up

Date of experience: November 3, 2022
Florida
2 reviews
0 helpful votes
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Great Experience, very nice product
November 3, 2022

First time buyer with Ross-Simons and I found it very clear ands fair.
Delivery was a but later than expected, but still no big deal.
Product with great quality

Date of experience: November 3, 2022
Ohio
1 review
1 helpful vote
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Missing bulb
November 2, 2022

One of the lights is completely missing on one tree. I called, when I received it, haven't heard back

Date of experience: November 2, 2022
California
1 review
0 helpful votes
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Never looks like the photo
November 2, 2022

I want to love this item. It is just so much smaller than it appears.

Date of experience: November 2, 2022
Maine
1 review
0 helpful votes
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The necklace that was missing from my shipment was replaced with the same necklace only the 20 inch that I had originally ordered was not available. It was replaced with an 18 inch that will work for my Christmas gift. This has never happened before and I have ordered many times from your company so I appreciate the replacement very much thank you

Date of experience: November 2, 2022