On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
It was EASY to order the item. It was relatively EASY on my personal finances. It was EASY to receive the ordered item via U.S. Postal Service in protective packaging.
Fast and easy but totally disappointed in pendant, it's so small you can hardly see that it's an angel
I normally love all my purchases from Ross-Simon, but this bracelet was not as pictured. I felt the size 7 bangle was too tight. Size 7 is my normal size in any bracelet. The diamonds were not brilliant and not as 3D as the picture showed. I have returned this for a full refund.
Shipping is always fast and easy. There is never a problem with returns if need be. Customer service is always helpful and never questions your decision on any purchase.
Easy to use website and great service.
Great selections and great prices. Website is easy to navigate.
Always 1st choice in my jewelry, only disappointed once
The on line shopping was very good.it was easy and shipping was fast.i will buy from you again soon. Thanks
Quick and easy check out. Love the earrings. Will look fantastic for a black tie event.
My experience with Ross-Simmons has been satisfactory. Everything went as planned. I love my china. It was more beautiful than I expected.
Love the look and feel of the bracelet but it's very difficult to open the clasp and take it off. Wish the clasp worked better. I'd wear it more often but don't like the evening struggle with it. I bought it for every day wear.
I have ordered from Ross-Simons for many years & it's always easy to order and/or return
Items to them. Their quality is excellent & they carry unique jewelry!
I ordered some pearl pieces and the quality was not as expected, especially for the price. Will be returning...
Always the best! Surprise of the variety and quality of R&S!
You asked for a rating…I gave the rating.
Dmbdmbdmb
I've only received 1 of 2 orders. I like your jewelery and your customer service. Thank you
I was able to locate the item I was looking for quickly and easily on Ross-Simons website. Great price and fantastic quality. My item shipped and was received quickly.
All is great. No issues at all. Smooth and easy on line process
Easy ordering
Picked up package long before I was notified it arrived
Very easy to order, as with most people now it's so easy to order on line and have it sent to your home, you can always have it sent to another home when it's a gift.
Love my American Flag pin
It's the perfect size & very high quality. I like to wear something patriotic on Veterans Day, Memorial Day, etc…. This is perfect to make any outfit special
Lovely bracelet and pricey, though it was on sale. I still love it!
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.