business logo of Ross-Simons

Ross-SimonsReviews 13,380

4.7

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
How would you rate Ross-Simons?
grey star
grey star
grey star
grey star
grey star

Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,839
This company responds to reviews on average within 2 days

Instant Feedback

62,118 reviews

We monitor reviews for authenticity

California
1 review
0 helpful votes
Follow Pamela F.
Unfollow Pamela F.
Send Message
Share Review
Report Review

Terrific! Thank you.
November 28, 2022

Simple and good quality. It was terrific.product is nice. The only complaint is that the chain is too fine.

Date of experience: November 28, 2022
Florida
1 review
0 helpful votes
Follow Robert L.
Unfollow Robert L.
Send Message
Share Review
Report Review

Very satisfied.
November 28, 2022

The process of ordering was fast and easy. I would highly recommend Ross-Simons.

Date of experience: November 28, 2022
Rhode Island
2 reviews
0 helpful votes
Follow William G.
Unfollow William G.
Send Message
Share Review
Report Review

Quick - saved a marriage
November 28, 2022

Forgot anniversary needed something real quick -- it arrived. Thanks

Date of experience: November 28, 2022
North Carolina
1 review
0 helpful votes
Follow Christine T.
Unfollow Christine T.
Send Message
Share Review
Report Review

Looks expensive
November 28, 2022

From ordering online to shipping info it was very easy.

Date of experience: November 28, 2022
California
1 review
0 helpful votes
Follow Dana I.
Unfollow Dana I.
Send Message
Share Review
Report Review

California Chic
November 28, 2022

Loved what I purchased! Very satisfied with what I ordered.

Date of experience: November 28, 2022
California
1 review
1 helpful vote
Follow Joseph U.
Unfollow Joseph U.
Send Message
Share Review
Report Review

Website ok, the product was not as described, the color combination was different.

Date of experience: November 27, 2022
Delaware
2 reviews
1 helpful vote
Follow Mary X.
Unfollow Mary X.
Send Message
Share Review
Report Review

Forgot password and asked for reset. Never got it so checked out as guest. Would like this item to be credited with my other purchases previously to get points.

Date of experience: November 27, 2022
New York
1 review
0 helpful votes
Follow Alicia L.
Unfollow Alicia L.
Send Message
Share Review
Report Review

Inital Necklace
November 26, 2022

It's a really beautiful and stylish piece, I received the Gold A necklace. Its very well made a modern.

Date of experience: November 26, 2022
South Carolina
1 review
0 helpful votes
Follow Rosemarie E.
Unfollow Rosemarie E.
Send Message
Share Review
Report Review

Radiant
November 26, 2022

Excellent.
Have purchased over the years from Ross-Simon always satisfied.

Date of experience: November 26, 2022
North Carolina
2 reviews
0 helpful votes
Follow Terri M.
Unfollow Terri M.
Send Message
Share Review
Report Review

Great Christmas earrings
November 26, 2022

These earrings are lovely. Just the right size and not heavy.

Date of experience: November 26, 2022
New York
1 review
1 helpful vote
Follow Janet X.
Unfollow Janet X.
Send Message
Share Review
Report Review

Excellence
November 25, 2022

Excellent service & value. The custom pieces were nicely done & arrived quickly.

Date of experience: November 25, 2022
California
2 reviews
0 helpful votes
Follow Robert Z.
Unfollow Robert Z.
Send Message
Share Review
Report Review

Ring review
November 25, 2022

Easy purchase product light then expected - thought would be heavier

Date of experience: November 25, 2022
New Hampshire
1 review
1 helpful vote
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

Thanks
November 25, 2022

Great easy to use thank you very much good value completely satisfied

Date of experience: November 25, 2022
Virginia
1 review
0 helpful votes
Follow NORMA V.
Unfollow NORMA V.
Send Message
Share Review
Report Review

Always purchase from Ross Simons. Like the ease of shopping and the quality of product,

Date of experience: November 25, 2022
New York
1 review
0 helpful votes
Follow Ann K.
Unfollow Ann K.
Send Message
Share Review
Report Review

Easy ordering
November 25, 2022

Ordered online experience was quick and uncomplicated.

Date of experience: November 25, 2022
New Jersey
1 review
0 helpful votes
Follow Dorothy M.
Unfollow Dorothy M.
Send Message
Share Review
Report Review

Quick and easy
November 25, 2022

Quick and easy selection and purchase as present is for daughter at Christmas.

Date of experience: November 25, 2022
Arkansas
2 reviews
0 helpful votes
Follow Sharon K.
Unfollow Sharon K.
Send Message
Share Review
Report Review

Earrings
November 24, 2022

I, upon receiving the earrings, put them on and haven't removed them!

Date of experience: November 24, 2022
California
1 review
0 helpful votes
Follow Jessica B.
Unfollow Jessica B.
Send Message
Share Review
Report Review

Gift giving is always difficult.
November 23, 2022

Web site good. I hope my daughter has a Merry Christmas.

Date of experience: November 23, 2022
California
2 reviews
0 helpful votes
Follow sherry X.
Unfollow sherry X.
Send Message
Share Review
Report Review

Knotted chain
December 23, 2022

I just spent 20 minutes untangling it. The chain was in a knot. The chain is very cheap and it sure wasn't packaged well. It should be in a necklace holder in the box. Not a bag.
I'm glad I check before sending to my 78 year old mom. She couldn't untangle it for sure.

Date of experience: November 23, 2022
Virginia
1 review
0 helpful votes
Follow Janet K.
Unfollow Janet K.
Send Message
Share Review
Report Review

Chain
November 23, 2022

I was disappointed with the chain, is kind of flimsy.

Date of experience: November 23, 2022