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Ross-SimonsReviews 13,386

4.7

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,393
shipping
50
quality
11,845
This company responds to reviews on average within 2 days

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62,130 reviews

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Alabama
1 review
0 helpful votes
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Beautiful jewelry/ convient
December 4, 2022

I have a busy practice and Ross/Simmons allows me to shop in a non-pressured setting. I can review review beautiful jewelry and select from a wide array of choices for the one I love the most my wife.

Date of experience: December 4, 2022
North Carolina
1 review
0 helpful votes
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Gemstone Quality
December 3, 2022

Gemstones were not the best quality. I expected better quality from here.

Date of experience: December 3, 2022
California
1 review
0 helpful votes
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Perfect!
December 3, 2022

Exactly what I wanted. The quality was more than I expected for the price. I would recommend Ross-Simons, in fact I have

Date of experience: December 3, 2022
Maryland
1 review
0 helpful votes
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Sleigh bell
December 3, 2022

Excellent! I did a quick internet search on the Wallace Sleigh Bell for 2022 and Ross-Simons came up at the top of the list. I was impressed by the website and decided to give it a try. I will very likely purchase again from Ross-Simons in the future.

Date of experience: December 3, 2022
Arizona
1 review
0 helpful votes
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Excellent Earring Backs
December 3, 2022

Excellent purchase for the fold and white gold large earring backs. So please. Great fit and expected.

Date of experience: December 3, 2022
Indiana
1 review
0 helpful votes
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No
December 2, 2022

No - I don't want to describe my experience ce - it was excellent until I clicked on this feedback site, which limits my autonomy and pisses me off

Date of experience: December 2, 2022
Texas
1 review
0 helpful votes
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NA
December 2, 2022

NA i don't care to respond. I don't respond to this kind of survey. I just wanted you to know I had the order.

Date of experience: December 2, 2022
Tennessee
1 review
0 helpful votes
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Nice earrings
December 2, 2022

The earrings are pretty but much smaller than indicated in the photos

Date of experience: December 2, 2022
Ohio
1 review
0 helpful votes
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Pink Pearls
December 2, 2022

I ordered the pink pearl necklace and matching earrings. I really like the necklace but will be returning the earrings as there are a couple flaws that to me are very noticeable in the surrounding diamonds / crystals. I so hope I am pleased with the next pair - BTW, they are much smaller than one might imagine looking at them online.

Date of experience: December 2, 2022
Mississippi
1 review
1 helpful vote
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Mostly very satisfied
December 1, 2022

Only received one thing I didn't absolutely love. The set of 3 earrings--so small I've never worn them. Don't intend to. Don't know anybody who wears them that little. Very disappointed. The only thing I ever got I was not very happy with

Date of experience: December 1, 2022
Texas
1 review
0 helpful votes
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Christmas Necklace
December 1, 2022

Love my necklace! Very good quality. Heavier beads than expected, which is good! My new favorite online shopping site for jewelry.

Date of experience: December 1, 2022
New York
1 review
0 helpful votes
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Not what expected
December 1, 2022

I like that my town etc. shows up when I add the zip code. Deleting expired charge card numbers is less easy. Products are exceptional, but this time the size of the pendant was not large enough. I will need to increase my allowance and continue my search

Date of experience: December 1, 2022
Illinois
2 reviews
0 helpful votes
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Best experience ever!
December 1, 2022

Fast & easy; gorgeous ornament, packaged beautifully, came in good time. Will order from Ross-Simons again!

Date of experience: December 1, 2022
New Hampshire
1 review
0 helpful votes
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The quality and price of Ross Simons fine jewelry is what keeps me coming back for more.

Date of experience: December 1, 2022
Virginia
1 review
0 helpful votes
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Thanks
November 30, 2022

Easy to order
Great catalog
Instant information about my oerer to make sure it was correct.

Date of experience: November 30, 2022
North Carolina
1 review
0 helpful votes
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Christmas gift
November 30, 2022

The diamonds on the rolling ring were so tiny that I had to use a magnifying glass to see them. But this is what my daughter wanted for Christmas.

Date of experience: November 30, 2022
Pennsylvania
1 review
0 helpful votes
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Always a pleasure
November 30, 2022

I've gone to Ross Simmons for years, but over the past few years they've become my jeweler. It's always a positive experience.

Date of experience: November 30, 2022
Texas
1 review
1 helpful vote
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Beautiful, high quality jewelry
November 30, 2022

I purchased two cz rings and a simulated emerald ring with cubic zirconia. The stones were clear and sparkling. The settings were interesting and timeless.

Date of experience: November 30, 2022
New Jersey
4 reviews
0 helpful votes
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Two-tone Seaside Bracelet
November 29, 2022

Very pleasant and easy shopping experience. The bracelet is delicate and lovely and can be worn casually or dressy. I love it.

Date of experience: November 29, 2022
New York
2 reviews
0 helpful votes
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Excellent in everyway
November 29, 2022

Your website is easy to navigate and very responsive. You had the product I was looking for at a competitive price.

Date of experience: November 29, 2022