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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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The ring was easy to order and fit just right. Very pleased with my purchase.
Beautiful jewelry at a reasonable cost and delivery.Quick, easy, efficient!
I received this ring today and I love it. This is my second purchase. I will be a repeat customer of Ross-Simons., s
I've ordered several pieces of jewelry from Ross-Simons. All have been wonderful quality and very reasonably priced. I will be purchasing more in the future.
I believe the ring is a lot nicer than I expected. The picture does not do it justice. My co-workers said it was beautiful.
My dear jewelers, I have been a fan for a long time. I have even overlooked some of your recent deceptions. But this time I am pissed.The earrings that I received did not even come close to the ones that I ordered. Shame on you guys.You have lost a loyal fan.
These earrings are a lovely! They are about the size of a quarter. They are light but have a considerable presence. I love them and have worn them everyday since I got them. I love all of the jewelry I've purchased from this company!
Your website is great - I was able to find what I wanted - and got my shopping done quickly. No problems encountered! However, the products I ordered were not quite up to my expectations. The gemstones were smaller than anticipated and the amethysts were a very pale color - not a robust purple. The peridot and garnets were more vibrant.
Very easy to find after entering specific information in the search box. Ordering was simple.
I have ordered from you before and have always been very happy. The sea life bracelet is one gigantic exception. Cheap, flimsy and broke on second wearing. I doubt I will be shopping with you again, I don't have time to hassle with returns
Did not receive the pendant I ordered I want a refund
The refund was issued. The estimated ship date for the necklace is still 6/15/23. We show this on our website and the Order Confirmation Email to help set the expectation. We are happy to help customers locate an similar in-stock piece at (800) 835-0919 24/7.
I have been looking for something special for my daughter's 50th Birthday. She is getting married next year so I thought... Something blue. Great selection of Topaz. I went with sky blue topaz that is surrounded by white topaz ring, matching necklace and chandelier topaz earrings. Can't wait to see her reaction. Only one negative. I don't think the packaging does the beautiful pieces justice. I will find some beautiful boxes.
Excellent shopping experience, my wife loved the jewelry!
Very easy to navigate the website with clear pictures of the jewelry. No problems like I have experienced with some other websites.
Beautiful ring, looks like pictures! Would buy again.
Always responsive to the customers needs. A beautiful set of earrings. Very satisfied
I purchased the Diamond Leaf Bypass Ring for myself as a Mother's Day present. First, the ring arrived a full 7 days after I ordered it, so it took longer than I expected to arrive. The gold on the item is extremely thin - much thinner than I expected. In hindsight, I'm glad that I purchased it at the lower price of $349, because if I had paid anywhere close to $500 for this ring, I would be returning it. There is no way this ring is worth anywhere near $500. Don't get me wrong, its cute. But I'd say closer to $250 cute, not $349. I don't think its worth the inconvenience of returning. But, I will be leery of purchasing from Ross Simons in the future especially at this price point.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry to learn you feel this way. Representing jewelry online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size.