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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Excellent customer service. For Beautiful and high quality jewelry, I always go to ross-simons.com first.
Perfect selections for weddings and birthdays. Quality. Excellent payment options.
Easy ordering and timely delivery. The products are just as described.
Even though I was not happy with what I purchased, the items got to me very quickly
I always look forward to getting your catalog. Always putting things on my wish list. I'm really happy with everything I bought.
This is my second purchase and I definitely be going back for more.
Twice now, I have purchased rings to match earrings I already owned. Both were perfect matches without breaking the bank, plus Ross-Simons graciously resized my first purchase at no extra charge for the r-sizing or the back and forth shipping. Great products and great customer service.
I've made purchases from RossSimons over the years and they never disappoint. Been trying to replace items loss during bad times so thank you for the extensive collection to choose from.
The website is very easy to use and understand, my shopping experience was very smooth
The website is very easy and simple to use, that helps when your shopping, nice and easy.
I've been a loyal customer of Ross Simmons for over five years. I have quite a collection of earrings, necklaces and bracelets
Customer service chat was very helpful and I ordered a different ring
I canceled an order and reordered a different ring, customer service was great thanks
Easy to buy, good products, great price I bought this in the past, I buy it again because I received many compliments, I buy it for a friend.
Beautiful jewelry, fast and easy to buy
I received my order on-time. The order was packed carefully.
Order was on time and very nice box and looks like it did in picture
I debated whether to purchase this pendant. I'm glad I did. It is very pretty. It's the right size-not too large & not too small. Will look nice with Fall outfits especially shades of brown..
Ruby bead bracelet was a perfect fit. Looking forward to next purchase
Real soon.
These earrings are described as 14 karat gold over sterling silver, however nowhere on the earring is it stamped 14 karat or any carat over Sterling which they should be. The only stamp on the earrings say made in Turkey. So how do I know they're real gold over Sterling? I don't. When I emailed customer service they just basically said that that's what their vendor tells them it is and so that's what it is. And that I could send them back. Overall they're very nice earrings, so I will keep them. All I'm saying is they need to be marked as to what they are, because they definitely look like 10 karat gold and not 14 karat over sterling silver.
I live in Mountain Time Zone and you are on the East Coast, so the fact that I could contact a person to talk to on the phone and actually get help with my order was quite impressive.
These bracelets run small and are flimsy.
The charms' clasp size is too small to connect onto the circle of toggle necklaces, which is frustrating.
The rings are perfect. The necklaces are fine.
Beautiful and elegant love wearing all of the pieces. Gifts from my husband.
I have purchased several items from Ross-Simons. They are classy without being expensive The quality is excellent.
Easy web site to use. This is not my first purchase from Ross Simons
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for sharing that—we’re sorry the purchase didn’t meet your expectations, but we’re glad to hear the delivery was prompt. We always aim to provide fast, reliable service, and we’d love the chance to make things right with the product itself. If there’s anything we can do to help—whether it’s a return, exchange, or just listening to your concerns—please don’t hesitate to reach out. Your satisfaction means a lot to us.