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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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My Blue London Topaz ring is amazing! The color is gorgeous! My favorite color is teal blue and it definitely doesn't disappoint. I've been doing business with Ross Simon's for 20 years and this is why. They are a reputable as well as reasonably priced jewelry. Highly recommended!
Easy to order and shipping notification. The bracelet is a little smaller as I expected. I planned to give it as a gift for beach lovers due to the shell design.
The product I received was as depicted on the website and delivery was timely.
There is a wide variety of quality items. Ordering is easy and merchandise is received quickly.
Very good. My wife was happy with the look, quality, and fit of the item.
Excellent service and timely delivery of quality products every time
Unfortunately, I need a size larger. Will contact customer service tomorrow.
Why would you send a survey about the service when I haven't even gotten the product yet? So I'm going to have to describe my experience as not great.
It was easy to find a design I liked and the quality did not disappoint. Made me want to buy more things knowing that I would get good quality items.
Very easy to order online and I am a first time customer and the prompts were easy.
I am very happy with my miraculous medsl.earings and matching necklace.
The packaging was a lovely surprise and I was shocked the price wasn't hire to pay for the pretty pouch and storage box.
The quality is stellar! I chose the Italian Silver and I just LOVE it!
I have gotten so many compliments on the earings since my first day wearing them.
Will order again for sure!
Thank-you so much for being a true to form place to shop.
God Bless
Mishell-rose
I WAS VERY SATISFIED. I RECEIVED MY PURCHASE WITH NO PROBLEMS AND WAS VERY HAPPY WITH THE PEARL NECKLACE
Beautiful necklace. It lays flat again the skin and looks super great.
The ring is beautiful! The website is easy to use and delivery was just a few days. Overall I would highly recommend Ross-Simons. There prices were more reasonable than most places that I checked with.
Easy, good experience. Time saver.
Product received in perfect condition.
Price was good but very flimsy weight of the cross and chain.
More than happy with the jewelry I ordered. Just beautiful opals better than pictured. Prices are mostly comparable to merchandise.
I have been looking for black and white earrings and a black and white necklace for a number of years finally saw one in your catalog and it arrived today. I am thrilled!
Additionally, I had been looking for blue and silver earrings, which arrived today, and I love them.
This pearl heart necklace in sterling is exactly what I had been looking for. Well made. Ordering process was simple and shipping was super fast.
Products are the size and color as depicted. They are both lighter in weight than expected, but are still worth the value at the price point offered. Delivery was not problematic, but each item arrived separately by different carriers which resulted in temporary worry. One item was shipped via UPS to my door (awesome). The other item arrived the day after via USPS to my rental office, but I was unable to tell that from the delivery confirmation. A little bit of worry until I checked the office the following day when they opened (due to the assumption that it would arrive by the same method as the 1st package).
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you for your feedback, the survey is automatically generated to go out after the 7-business day delivery quoted. We regret to learn your order didn't arrive in the 5-7 business days as quoted, and there was a delay with delivery. This is not the experience we want for our customers and will work with our shipping partners to provide on time deliveries.
We do show the order was delivered on 8/29/23 and we hope you love your new Teardrop earrings.
Thank you for shopping Ross-Simon