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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
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I had a pair of these hoops but lost one of the pair on a trip. So I bought this pair as a replacement. The quality is excellent. I also like the inside/outside diamonds. They are simple but elegant.
Very satisfied with the quality, the website, and the entire process was excellent as I was expecting.
I just bought a murano necklace and bracelet and I was very happy when I received it because I really liked both items. I bought it to give as a gift I hope she loves it the way I did.
Ross-Simons makes the purchase process simple and quick. They offer an incredible array of beautiful products and discounts. My wife has absolutely loved everything that I have gotten from Ross-Simons.
Loved it so much I bought another for my sister. One caveat- not for everyday wear. I had it on while doing heavy yard work, and it broke. I was lucky to find it.
Website is easy to navigate and delivery is quick. Lots of deals and sales.
I wore my earrings for 2 days, took them off, and the lapis piece came off. I know how one pearl earring with nothing around it, and the other one still has the lapis attached….the quality on these is disappointing to say the least.
I have purchased several items from Ross-Simon's collection over the past year or two. I have never been disappointed with the appearance and quality of the items.
Quick - receipt as promised
Not pleased with the product, looked a lot better on line than actual product. Not sure if I will keep or return
The earrings are a perfect size for my purposes. The star burst design is
Nice and different than the other diamond earrings I own.I am pleased with them and I would recommend them.
The two pearl necklaces I ordered were in a recent catalog and I fell in love. Both are well made, easy to take on and off. Very classy but not old fashioned. Pearls are a nice size!
As expected, everything went smoothly as always.
I love your customer service and excellent products.
Thank you!
I have not received my order yet.
I returned a bracelet that was too small and ordered a larger size, but it has not arrived.
Love shopping@ RossSimons
Beautiful items to view on-site. No complications and always delivered quickly.
I ordered a pair of earrings as a gift. They were just as depicted on the website. I was very impressed by the box they came in. Delivery was quick. Highly recommend Ross-Simons.
The order I received is exactly what I ordered, and the delivery was done in a very timely manner
Fast and easy! The Necklace I ordered came wrapped securely. It is beautiful!
The earrings are flimsy and will not last the wear. I took a chance with this company anad not sure if I will order again..
Answer: If the item is described as 0.25 ct t.w it means the total weight of both studs, each stud will be 0.125 carat.
Answer: Always reach out to us with any issue with a discount code (800) 835-0919 24/7 your feedback let's us know there is an issue. The codes will be entered in the Offer Code Box.
Answer: Yo como cliente debo añadir que en todas las compras que realize con esta marca han sido de gran calidad.
Answer: We are not finding the diamond cut white gold children hoop earrings. Our Customer Service Team is available 24/7 to answer questions right away at 800) 835-0919.
Answer: Our Gold Paperclip Bracelets are an every growing and popular category. Copy this link to search our collection online: gemz4.me/3DOu2jz
Answer: We regret to learn the earrings arrived in less than perfect condition, especially since they were a gift.
It is important to us that all of our customers receive their orders in a timely manner. We regret to learn there may be an issue with delivery of your order. For assistance, our team can be reached 24 hours a day, 7 days a week at (800) 835-0919. A member of our team is reaching out to you.