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Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
Ross-Simons Reviews Summary
The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.
This summary is generated by AI, based on text from customer reviews
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Smooth transaction. Will refer to friends and family. Will buy again.
Seamless and simple. Items look like the pictures.
The earrings are nice but tiny and a bit fragile. I had a difficult time putting on the backs,
Perfect. I'm a rare buyer but frequent looker. This was right price, right product at the right time..
Quick and easy. Just the way I like it! Arrived on time. Fit perfectly and looks great!
Quick and easy and found something I have been looking for and a great price.
It was a good experience and I'm happy with my purchase :)
I like the hints about layering necklaces. The necklaces looked just like the photos. Unfortunately I did not use the layering hints very well and had to exchange two of the three necklaces for ones more suitable for layering. The help desk gave me welcome suggestions which I used to exchange for more suitable necklaces. I have not received the exchange necklaces yet but feel they will be perfect for my intended purpose
Wife didn't like its clasp. Had to return it as a result. Otherwise, jewelry was good
Purchased this cross as a gift for my wife and she was absolutely thrilled with how feminine and classy it looks.
Just beautiful!
Waiting for the arrival of merchandise was frustrating. Ordered for my birthday and it arrived on the day of! Ironic.
I am disappointed with the earrings. They are much smaller then the earrings shown on the picture. I will return them but according to the information received from the CS I am responsible for the shipping cost. Because of this issue I will not longer order from this company
These earrings are to small, online they look bigger, very disappointed. I return them via post office for a full refund.
They are exactly what I wanted! The size, color and style were what I expected.
I returned the 7 inch bangle and ordered the 8 inch bangle, because the 7 inch was too tight, despite being the size that usually fits me. However, the 8 inch bangle was no larger than the 7 inch bangle. So I had to return that, too. The 7" would have for if the shape was more square around the sides of the wrist. It's a nice bracelet otherwise.
We regret to learn the fit of the bangle bracelet was not as you expected. We will inform our team of the feedback you provided. If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919. We do appreciate your feedback.
I did my order and I got everything. All my jewelry is so pretty.
I ordered what I wanted and it arrived quickly with no issues. The same as all my previous orders over the years. I shop with RS because of the quality of their products and lack of hassle from over eager sales people working on commission.
Gorgeous deeply saturated gemstones of high quality. No one does 14k and gemstones like Ross-Simons!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We regret to learn of any disappointment with an item you ordered, we always hope that you love the item you receive. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase the piece can be returned within the 30-day return period.