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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,735 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,212
shipping
49
quality
10,126
This company responds to reviews on average within 3 days

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56,564 reviews
+39
How would you rate Ross-Simons?
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California
1 review
0 helpful votes
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Satisfied customer
February 21, 2025

I've always been happy with my gift purchases. The only flaw is they come with no explanation of what they are ie 14k, akoya pearl, sterling, etc so that the recipient knows what they have

Date of experience: February 11, 2025
Massachusetts
1 review
0 helpful votes
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BEAUTIFUL GOLD CIRCULAR SWINGY HOOP EARRINGS!
March 20, 2025

Please please please make them bigger...not huge...maybe just another 1/4" wider...so you can see them! Your jewelry is lovely tho! You're my Go To site for the REAL THING!

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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HIGH QUALITY JEWELRY AT GREAT PRICES!
January 9, 2025

I love every item I have ordered from Ross Simmons!
I especially love a pair of gold earring jackets that will make my diamond solitaires look like they are bezel set.
I bought some sterling silver items as well for every day use. They were beautiful too. I got a ring which was engraved and still got it in record time.
I am so impressed with the quality, pricing and wonderful service of Ross Simmons. I will continue to buy from them in the future and recommend them highly. Their jewelry also makes wonderful gifts.

Date of experience: December 19, 2024
Illinois
1 review
0 helpful votes
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Nice jewelry for the price
March 14, 2025

Ordered the sunflower earrings for my girlfriend who loves sunflowers. The jewelry came pretty quick, and looks nice. It's not the flashiest but it looks really nice, and seems to be decent quality. Will probably order from them again in the future.

Date of experience: February 26, 2025
Barbara J. Ross-Simons Rep
2 months ago

The sunflower pieces are very popular! We are glad you found what you needed, and hope your girlfriend loves the earrings!

New York
1 review
0 helpful votes
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Poor quality
April 24, 2025

I received the 10kt gold bracelet I purchased. I thought it was really nice and elegant, until two weeks of wear, the bracelet broke in half and cracked on the remaining piece.

Date of experience: April 7, 2025
Barbara J. Ross-Simons Rep
4 weeks ago

We regret the issue you had with the original bracelet. This is not typical nor the experience we want for our customer. We see that this is coming back for an exchange. Ross-Simons stands by the quality of all of our pieces and will always work with our customers towards a resolution. Thank you for your patience.

Georgia
1 review
0 helpful votes
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Dissatisfied
February 15, 2025

Pendant was much smaller than image depicted and chain was extremely cheap and unsubstantial for this $430 gift purchase. Very dissatisfied with purchase.

Date of experience: February 5, 2025
Pennsylvania
1 review
0 helpful votes
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Ross Simons
March 2, 2025

I've been shopping at Ross Simon's for years. They have great products and prices. Just make sure you always give a week for delivery Even if it says will arrive in time for a particular holiday bc mine was an extra 5 days so 9 days bc of so called weather but I believe UPS just gets inundated w deliveries.

Date of experience: February 20, 2025
Connecticut
1 review
0 helpful votes
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Nice product for the price.
February 3, 2025

Locating and ordering the item was easy and the process to purchase it was just as any other. Ross-Simons also followed up and confirmed it was received without issue.

Date of experience: January 24, 2025
New Jersey
1 review
0 helpful votes
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Bracelet
April 7, 2025

Deciding which bracelet to get for a gift wasn't easy. That's because I had several to choose from. When I received the bracelet I had a hard time wanting to give it up. I loved it!

Date of experience: March 28, 2025
Kentucky
1 review
0 helpful votes
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High quality look
February 10, 2025

Site is easy to use. The jewelry has a high-quality look. Have been to where Marano glass is made and have a piece that resembles the colors in the jewelry. Very authentic.

Date of experience: February 10, 2025
New York
1 review
0 helpful votes
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Clasp was broken
March 5, 2025

I love the bracelet, but the clasp was broken and I need to go to a jeweler to have it repaired. I just have not had any free time to do this yet. Have not yet worn the bracelet.

Date of experience: February 23, 2025
Virginia
1 review
0 helpful votes
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CZ Earrings
April 6, 2025

I had ordered a pair of these earrings a couple of years ago. Recently one of the stones had fallen out. I couldn't go without them, so I purchased another pair.

Date of experience: March 27, 2025
Florida
1 review
0 helpful votes
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Silver Bee Ring
March 29, 2025

This ring is beautiful. However it is a lot smaller than I anticipated. Instead of a bee, it reminds me of an ant 🐜. The coloring of the stones is perfect it's a shame the ring is so small.

Date of experience: March 19, 2025
California
1 review
0 helpful votes
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Excellent! I buy plenty from Ross Simons!
January 25, 2025

All jewelry I purchase from Ross Simons is of excellent quality. Pre-pandemic I was hesitant to purchase jewelry online, now I do it all the time, maybe a little too much. 5 stars always!

Date of experience: January 15, 2025
Massachusetts
1 review
0 helpful votes
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Tourmaline braclet
February 23, 2025

Love the bracelet for my granddaughter, her birthstone which is hard yo find. Only minus was the matching ring was unavailable. Would love yo have both for her

Date of experience: February 13, 2025
Tennessee
4 reviews
19 helpful votes
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I was in need of multiple sizes of 14 kit Gold Ball Post Earrings and not only did Ross- Simon have exactly what I needed, but they had a great sale on a multi- size three pair set of Gold Ball stud earrings. They are sturdily made and the "butterfly backs" stay securely in place. The sale price was fantastic on this three piece set of earring pairs!

Date of experience: March 2, 2025
New Jersey
2 reviews
0 helpful votes
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A good experience
March 9, 2025
Updated review

My online shopping experience with Ross Simons was easy, the price was very affordable, and upon receiving the necklace, it was as described online. I have ordered from Ross Simons many times and will continue to do so.

Date of experience: February 27, 2025

Easy to order and easy check out
October 9, 2024
Previous review

Easy to order and easy check out,.

Date of experience: September 29, 2024
Virginia
1 review
0 helpful votes
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Beautiful Ring
December 29, 2024

This is exactly what I wanted in a gemstone ring--simple and stunning. Stone and setting are quality and the look is pure elegance. The buying experience was quick, easy and I received my order within a week, packed in a beautiful gift box!

Date of experience: December 19, 2024
Minnesota
1 review
0 helpful votes
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Beautiful
April 15, 2025
Updated review

I ordered pearl bracelets and I gotta say the pearl tennis bracelet is so much better in person. I wasn't sure but when I opened it and put it on, it's beautiful and glad I got it.

Date of experience: April 5, 2025

Nice!
February 4, 2025
Previous review

It was easy to order. Very nice, I love it and it fits fine too.

Date of experience: January 25, 2025
West Virginia
1 review
0 helpful votes
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Reasonable and Efficient experience
February 27, 2025

I needed 18 k earrings because lower grade irritate my highly sensitive ears. These fit the bill nicely and meet my needs. They are appropriate for most occasions and the lovely shine is brilliant. I'm happy because they came quickly and beautifully wrapped in a tiny velvet pouch for an extra pop of a high end shopping experience at home. I'd purchase again from this buyer. This is a quality company in a day when it's hard to find.

Date of experience: February 17, 2025