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Ross-Simons

Overview

Ross-Simons has a rating of 4.7 stars from 11,725 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

service
1,209
shipping
49
quality
10,116
This company responds to reviews on average within 3 days

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56,540 reviews
+39
How would you rate Ross-Simons?
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Illinois
1 review
0 helpful votes
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Ordered two pair
March 7, 2025

I ordered two pair, and they came as promised, but the hearts were way too big for my six-year-old, and the turtles were too small. It would have been nice to see them displayed on a model so I could see the size. I did like the packaging

Date of experience: February 25, 2025
Florida
1 review
0 helpful votes
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Ross-Simons was a Lifesaver!
January 2, 2025

On December 23rd, I discovered Ross-Simon online and found a beautiful pair of earrings for my wife at a great price. With no time to spare, I discovered they offered overnight delivery for a modest $20 and ordered them on the spot. Just as promised, the earrings arrived less than 24 hours later just in time for a Christmas Eve opening. My wife was blown away by their exquisite beauty (Italian glass and 18k gold) and my good taste, and I was the man of the holiday season!

Date of experience: December 24, 2024
California
1 review
0 helpful votes
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Good quality
May 14, 2025

I have recieved 3 pieces and all are excellent quality. When ever I want to reaffirm my love for my wife I will choose something I know she will like.

Date of experience: May 4, 2025
Wisconsin
1 review
0 helpful votes
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Beautiful pieces at good price
December 18, 2024

It was an easy process to order the earrings for my daughter-in-law. When they arrived they are beautiful and well made. The box they came in were nice. It was mailed in a bag so the box got smashed a little which was disappointing. Over all a good experience and I would order from them again.

Date of experience: December 18, 2024
California
1 review
0 helpful votes
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Earrings are Exactly What I Wanted
March 20, 2025

I looked all over for Sterling Silver earrings and finally found them on Ross-Simons. These are perfect. They look great and I keep receiving compliments.

Date of experience: March 19, 2025
Arizona
1 review
0 helpful votes
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Very nice Product
February 25, 2025

Everything went well with my product I can say the cross is little small but looks great, The chain is very tiny I thought it would be little bigger in diameter overall very nice.

Date of experience: February 15, 2025
New Jersey
1 review
0 helpful votes
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Great products, great service
February 6, 2025

Purchased a plain sterling silver chain and a multi layer chain also sterling silver. Very reasonable prices. Delivered timely, packaged carefully. Exactly what I wanted

Date of experience: January 27, 2025
California
1 review
0 helpful votes
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Deceptive Photo
February 3, 2025

I thought from the photo online that the earrings would be twice the size they were when I received them. They are too small for my earlobes and I am returning them.

Date of experience: January 24, 2025
Illinois
1 review
0 helpful votes
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Came quickly and packaged beautifully
January 24, 2025

I was disappointed with the Gingko gold leaf. It was smaller that I expected but also very thin. I'm not sure people will even be able to recognize what it is.

Date of experience: January 14, 2025
Florida
2 reviews
2 helpful votes
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Beautiful blue topaz and sapphire ring!
January 6, 2025

I purchased a beautiful ring from the outlet. The price was so reasonable that I lowered my expectations even though it got good reviews. I was astounded at the quality of the stones, unique design and sparkle of the stones. I was so impressed that I ordered the matching earrings. Now I am thinking of ordering the same ring with the rhodolite and garnet stones. Thank you so much!

Date of experience: December 27, 2024
Georgia
1 review
0 helpful votes
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Disappointed
April 28, 2025
Updated review

The ordering process is fine. When the jewelry arrived, the bracelets are so skimpy. The ring is unimpressive although it's 14K. I returned all three pieces.

Date of experience: April 18, 2025

Easy to get around
April 18, 2025
Previous review

Easy to get around. Lots of choices. Prices are reasonable.

Date of experience: April 8, 2025
Missouri
1 review
0 helpful votes
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Ring size
February 4, 2025

The ring that I ordered is much smaller than pictured in the catalog. Not the fit to finger but the size of the stones and gold band. For the price of the ring I expected it to have larger stones.

Date of experience: January 25, 2025
Illinois
1 review
0 helpful votes
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Stunningly beautiful!
February 5, 2025

The order came quickly. The ring is absolutely gorgeous! Well made. I needed it sized up and my local jeweler described it as exquisite! It is!

Date of experience: February 15, 2025
Florida
1 review
1 helpful vote
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Disappointed with Clasp of necklace.
December 31, 2024

I was unable to open the clasp of the necklace long enough to secure it. Never had so much trouble. When I purchased it the clasp was not shown. I ended up purchasing a replacement box chain with lobster claw clasp.

Date of experience: December 21, 2024
Virginia
2 reviews
0 helpful votes
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PURR-FECT!
March 6, 2025

I love this necklace! It is beautiful, adorable cat design and I love the tiny bit of sparkle. I have been looking for a cat pendant for years that didn't look like a cartoon.
I only have one little problem with it, which I didn't check when ordering it, the clasp/hook is way too tiny for my puny fingers and less than perfect vision. Could I purchase some kind of larger clasp, like a lobster clasp, to attach to it? Thank you.

Date of experience: February 24, 2025
Florida
1 review
0 helpful votes
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Just what I was looking for in a necklace
March 4, 2025

I have been looking for a chain necklace in silver to match my silver and platinum pieces, but I didn't want to spend too much. This piece has sparkle and gets noticed. It has the right amount of weight (not flimsy). Perfect for my needs,

Date of experience: February 22, 2025
Nevada
2 reviews
1 helpful vote
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Gold color on the ring looks painted on?
February 12, 2025

Service is always good!
The ring however looks Fake! I expected gold plate over silver?
It looks like you painted the gold overlay. Looks chinzy! Strange color…

Date of experience: February 2, 2025
California
1 review
0 helpful votes
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Satisfied customer
February 21, 2025

I've always been happy with my gift purchases. The only flaw is they come with no explanation of what they are ie 14k, akoya pearl, sterling, etc so that the recipient knows what they have

Date of experience: February 11, 2025
Massachusetts
1 review
0 helpful votes
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BEAUTIFUL GOLD CIRCULAR SWINGY HOOP EARRINGS!
March 20, 2025

Please please please make them bigger...not huge...maybe just another 1/4" wider...so you can see them! Your jewelry is lovely tho! You're my Go To site for the REAL THING!

Date of experience: March 21, 2025
New Jersey
1 review
0 helpful votes
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HIGH QUALITY JEWELRY AT GREAT PRICES!
January 9, 2025

I love every item I have ordered from Ross Simmons!
I especially love a pair of gold earring jackets that will make my diamond solitaires look like they are bezel set.
I bought some sterling silver items as well for every day use. They were beautiful too. I got a ring which was engraved and still got it in record time.
I am so impressed with the quality, pricing and wonderful service of Ross Simmons. I will continue to buy from them in the future and recommend them highly. Their jewelry also makes wonderful gifts.

Date of experience: December 19, 2024