business logo of Ross-Simons

Ross-SimonsReviews 12,929

4.7

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...


ross-simons.com
Founded in 1952
Cranston, RI
+39
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Ross-Simons Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the quality and variety of jewelry, as well as fast shipping and reliable service. Many reviews highlight satisfaction with the purchasing experience, including ease of ordering and attractive packaging. However, some customers expressed concerns regarding product sizing and the accuracy of descriptions, particularly for certain items. Additionally, there were mentions of delayed deliveries and issues with returns, indicating a need for improved clarity in product details and customer support. Overall, the company is well-regarded, though there are areas for enhancement in communication and product consistency.

This summary is generated by AI, based on text from customer reviews

service
1,338
shipping
50
quality
11,377
This company responds to reviews on average within 2 days

Instant Feedback

60,857 reviews
New York
1 review
1 helpful vote
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Efficient delivery and as shown in picture except even more beautiful

Date of experience: July 22, 2025
Pennsylvania
1 review
0 helpful votes
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Excellence
August 1, 2025

Excellent value. Quality snd draftsmanship just what I was looking for. So easy to order and shipment came quickly and securely

Date of experience: July 22, 2025
Oregon
1 review
2 helpful votes
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Works well
August 1, 2025
Updated review

Good enough for shopping ordered multiple times from Ross-Simons

Date of experience: July 28, 2025

Would have upgraded to real stones but post covid is...
July 28, 2025
Previous review

Would have upgraded to real stones but post covid is different from pre covid

Date of experience: July 18, 2025
Connecticut
1 review
0 helpful votes
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Nice Ring
August 1, 2025

Always a good experience at Ross-Simons. The gold ring is wonderful.

Date of experience: July 22, 2025
Virginia
1 review
0 helpful votes
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Love this ring!
August 1, 2025
Updated review

The ring is just as beautiful in person as it is seen in pictures.

Date of experience: July 22, 2025

Why was the check out process so difficult?
July 22, 2025
Previous review

Why was the check out process so difficult?

Date of experience: July 12, 2025
Pennsylvania
1 review
1 helpful vote
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Just the size and definition I was looking for
August 1, 2025
Updated review

The " Tre of Life' is a symbol that I cherish.
I am not a " big " person, so wanted a smaller proportion size
It is just right

Date of experience: July 22, 2025

Easy check outfound size I wanted
July 22, 2025
Previous review

Easy check out
Found size I wanted

Date of experience: July 12, 2025
Virginia
1 review
0 helpful votes
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Deflated Love Knot on ring.
August 1, 2025

Embarrassed to wear so returning. Please send paperwork to process return as soon as possible!

Date of experience: July 22, 2025
Canada
1 review
0 helpful votes
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Quality Always
August 1, 2025

I have purchased at least half a dozen pieces of jewelry from Ross Simon's in the past 15 years and am always very happy with the high quality and value. I will not hesitate to recommend this website to friends.

Date of experience: July 22, 2025
Illinois
1 review
0 helpful votes
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Happy wife happy life
August 1, 2025

My wife is very pleased with the ease of how well the new clasps work.

Date of experience: July 22, 2025
Washington
1 review
0 helpful votes
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Stunning 😍
July 31, 2025

It was a great deal to own jade and in my favorite color. Violet 💟

Date of experience: July 21, 2025
California
1 review
0 helpful votes
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Great Experience
July 31, 2025
Updated review

Placed order and received within two weeks. I'm very happy.

Date of experience: July 21, 2025

No thoughts
July 21, 2025
Previous review

No thoughts.

Date of experience: July 11, 2025
New York
1 review
0 helpful votes
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Italian Murano
July 31, 2025

Hi, I received them and they are Beautiful!
I haven't given them to her yet.
Don't no of any problems until she has them. Thx

Date of experience: July 21, 2025
Georgia
1 review
0 helpful votes
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Exquisite; have the blue pair too
July 31, 2025
Updated review

Again, I love them. They came quickly, packaged beautifully.
Disappointed rubber back ups missing

Date of experience: July 21, 2025

Earrings
February 23, 2025
Previous review

https://www.ross-simons.com/jewelry/earrings/975499.html?cgid=jewelry-earrings
Love the earrings; the detail is exquisite

Date of experience: February 13, 2025
South Carolina
1 review
0 helpful votes
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Beautiful earrings
July 31, 2025

Order came and earrings were beautiful! My mom really enjoyed!

Date of experience: July 21, 2025
California
1 review
1 helpful vote
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BUY THIS NECKLACE
July 31, 2025

Perfect necklace for me. Sparkles... adjusts nicely.
Would buy again

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
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Service
July 31, 2025

Ordering, service an d shipping process was easy. Received item very quickly

Date of experience: July 21, 2025
Pennsylvania
1 review
0 helpful votes
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So happy
July 31, 2025

I am so pleased with Ross-Simons with their jewelry and the value for the money. Their sales are great too.

Date of experience: July 21, 2025
Ohio
1 review
0 helpful votes
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San Marco bracelet
July 31, 2025

I received the bracelet within a week. Love the look! I plan to wear it everyday!

Date of experience: July 21, 2025
Arkansas
1 review
0 helpful votes
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Seamless shopping experience
July 31, 2025

There is a huge inventory to choose from and some really good prices. I would say before ordering to read the description and reviews thoroughly. Other than that, the ordering and delivery experience was very easy.

Date of experience: July 21, 2025
Maryland
1 review
0 helpful votes
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Great jewelry and price
July 31, 2025

Items are as described. Well made and arrived quickly.
I've been wearing my bracelet daily.

Date of experience: July 21, 2025