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business logo of Rosewe

RoseweReviews 5,907

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
812
value
767
shipping
780
returns
711
quality
757

We monitor reviews for authenticity

New York
1 review
0 helpful votes
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Great customer service
March 28, 2022

I can say since day one I can say you guys are awesome specially resolving any issue lol thank you so much I will be buying more stuff

Date of experience: March 28, 2022
Italy
1 review
0 helpful votes
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Abiti bellissimi e di qualità
March 28, 2022

I capi che ho scelto sono tutti bellissimi e sono rimasta davvero contenta, consegna rapida e vestiti belli!

Date of experience: March 28, 2022
Canada
1 review
0 helpful votes
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Vip
March 27, 2022

Bonjour, je n'ai pas grand chose à dire.
J'ai toujours été satisfaite du service offert par vous.
Jusqu'ici tout ce passe bien. Je souhaite que cela continue sur la même lancée.
Au plaisir

Date of experience: March 27, 2022
Illinois
1 review
0 helpful votes
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Blanca Guerra
March 26, 2022

My experience has been good so far I am very pleased

Date of experience: March 26, 2022
Arkansas
1 review
0 helpful votes
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Boots
April 25, 2022

Ordered size 7 in a boot. Waited 3 months, finally got them but they were a size 10. I have no idea how to send them back and get a refund.

Date of experience: March 26, 2022
Colorado
1 review
0 helpful votes
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Change of address
March 26, 2022

My order was being shipped to my old address. I emailed them to let them know I needed to update my address and received a response less than 24 hours later! So happy!

Date of experience: March 26, 2022
New Jersey
1 review
0 helpful votes
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Great
March 26, 2022

They deliver on time and if you have any questions they answered. If they don't have the address you are sending to they will send you a message right away.

Date of experience: March 26, 2022
South Carolina
1 review
0 helpful votes
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Customer Service
March 25, 2022

The company provided a prompt response and correction to my email address associated with the order I placed.

Date of experience: March 25, 2022
Georgia
2 reviews
0 helpful votes
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TRUE TO SIZE
March 25, 2022

I was unsure about placing an order on an international site, as this was my first time. I was expecting a better quality, however, I CANNOT or WILL NOT complain because ROSEWE did advertised the dress CORRECTLY as polyester and spandex, I think the dress could have been a darker black other than that, the dress is true to size, it is actually a good fit. I wear size 12-14 and I ordered 12-14 (L). The Internet makes everything look so much better. I'm impressed and appreciative that ROSEWE showed concern by contacting me via email to make sure I received my order and I plan to continue shopping with ROSEWE..

Date of experience: March 25, 2022
New York
1 review
0 helpful votes
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VACATION EXCHANGE
March 25, 2022

I purchased 3 bathing suits for my upcoming vacation, when arrived, they were too large. I tried putting in a ticket to exchange them, but I must have been doing something incorrect. When I did a chat with customer service, it became a breeze. They were helpful with my exchange, and I will have my bathing suits in time for my trip.

Date of experience: March 25, 2022
Maryland
1 review
0 helpful votes
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Delayed shipping
March 24, 2022

Items met my expectation. My only issue was the shipping time. It took a little longer than expected. Overall nice experience and good customer service

Date of experience: March 24, 2022
GB
1 review
0 helpful votes
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Refund
March 24, 2022

I have returned some clothes which were not good for me and asked for the refund. Unfortunately the postage from United Kingdom to Rosewe address took much longer than 30 days as it was stuck somewhere on the way, which meant my return was late. Rosewe Team still refunded me 100% of the money they owed me, however it took me few days to ask them for it.

Date of experience: March 24, 2022
Georgia
1 review
0 helpful votes
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Refund and cancelation of order
March 24, 2022

I placed an order an unfortunately my account was debited several times. Sent email to representative and it was resolved quickly and professionally

Date of experience: March 24, 2022
Texas
1 review
0 helpful votes
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Great service!
March 24, 2022

I had ordered 3 bathing suits and they are exactly what was pictured and fit great! Customer service was AMAZING had a little hiccup on the shipping but she took care of it quickly and I had my products within days! Will def be ordering again!

Date of experience: March 24, 2022
Ohio
1 review
0 helpful votes
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:)
March 24, 2022

Communication was great, and customer services was professional and very responsive!

Date of experience: March 24, 2022
Pennsylvania
2 reviews
0 helpful votes
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The Shopping Experience
March 24, 2022

Mostly pleased with all my purchases. Since this was my first order it's hard to gage my size but I did pretty good. Loved what I kept and it was very easy to return the item that didn't make the cut.

Date of experience: March 24, 2022
GB
1 review
0 helpful votes
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Modify items
March 24, 2022

Excellent customer service quick response to my query

Date of experience: March 24, 2022
Australia
1 review
0 helpful votes
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Very great customer service..
March 23, 2022

Product quality is great and very very good customer service. Always recommend to the friends and family

Date of experience: March 23, 2022
Arkansas
2 reviews
0 helpful votes
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Nana's review
March 23, 2022

Great items easy return and exchange... Thanks so much.

Date of experience: March 23, 2022
GB
1 review
0 helpful votes
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Absolutely superb.
March 23, 2022

This is a fantastic company. Their garments are beautiful. I must admit I wasn't expecting my dress to be such great quality but I absolutely love it and I immediately put in another order and will continue to do so. I love it. Prices are extremely good too. Great value for money. Would highly recommend.

Date of experience: March 23, 2022