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business logo of Rosewe

RoseweReviews 5,907

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
812
value
767
shipping
780
returns
711
quality
757

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great
May 29, 2022

Experience was excellent. Dress was beautiful fitted lovely, great material and felt really comfortable on.

Date of experience: May 29, 2022
New York
1 review
0 helpful votes
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My package has not arrived. When I sent in a email. This representative got to me very fast. My package was at my door step quick.

Date of experience: May 29, 2022
Pennsylvania
1 review
0 helpful votes
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Wedding dress purchase
May 26, 2022

Very easy app to use and quick response. Would definitely shop here in the future.

Date of experience: May 26, 2022
VE
1 review
0 helpful votes
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Beautiful dress
May 25, 2022

I loved how soft the fabric is, it's super soft and easy to wear. The color and design are beautiful.

Date of experience: May 25, 2022
Missouri
1 review
1 helpful vote
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Order not shipped!
June 22, 2022

I ordered, and paid for a dress from this company 10 days ago! I'm yet waiting to her back from this company! I can't track order because they keep sending the same message, that states; " a ticket has been made" horrible service! I'm contacting CBS news! A d putting this scam company on blast!

Date of experience: May 23, 2022
Georgia
2 reviews
1 helpful vote
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This is the most disappointing purchase I have recently made. The bra is not adjustable (not behind and not the straps), so straps simply fall off. The cups don't have support. The bottom is way too big and has a different layout than on the photo. The dress is so tiny that doesn't even close in the middle. This is the worst purchase. Rosewe is a scam, I wish I never bought from them.

Date of experience: May 18, 2022
Georgia
1 review
0 helpful votes
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Great customer experience
May 18, 2022

Order was completed as requested and exchange was handled expeditiously! Fast and friendly.

Date of experience: May 18, 2022
Utah
1 review
0 helpful votes
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Nice experience
May 17, 2022

Everything worked out smoothly. The dress I got matched the description and picture on Rosewe website.

Date of experience: May 17, 2022
Illinois
2 reviews
4 helpful votes
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Happy with my purchase
May 10, 2022

I got really nice looking dress perfect for parties and weeding, material is nice.

Date of experience: May 10, 2022
Georgia
1 review
0 helpful votes
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Great customer service
May 10, 2022

All my concerns were addressed and resolved in a timely manner.

Date of experience: May 10, 2022
Iowa
2 reviews
1 helpful vote
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I received my jumpsuit in the mail today and it looks nothing like was pictured. Front was different and no white on it. How do I return this item for a full refund as it was not my error?

Date of experience: May 9, 2022
Haiti
1 review
0 helpful votes
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I got a good experience with Rosewe! All stuff I ordered was very beautiful

Date of experience: May 4, 2022
Utah
1 review
0 helpful votes
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I had a good experience shopping at Rosewe, The sizes i bought were too big and i had it exchanged without stress.

Date of experience: May 2, 2022
Texas
1 review
0 helpful votes
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I give them 5 stars
May 1, 2022

My wife like that dress when l buy she love it amen thank you rose we number one store amen

Date of experience: May 1, 2022
New Jersey
1 review
0 helpful votes
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I ordered my items on March 30 here it is April 29, nothing and 1 item was sold out cause they took so long had to get refunded for that not going to shop here anymore can't trust in getting my stuff 2nd time also

Date of experience: April 28, 2022
California
3 reviews
0 helpful votes
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Defective item
May 27, 2022

I have purchased clothing for several years from Rosewe and I am generally very happy with all of their products and their prices. However, I recently ordered 2 dresses and 1 of the dresses had a defective zipper and I was given a label to ship the dress back to them. So I did that and waited for my refund, they deducted almost $10 from my refund and I complained about that because the item was defective, I should not have to pay anything for a defective dress. I have gone back and forth for over 2 weeks on this issue. Then to top it off, I had asked them to just put the credit on my account so that I could use it towards ordering something else, but the fools decided to then take the credit and transfer it to my paypal account and now the deducted another $2 for some stupid fee. I am beyond irritated with them. You can never actually talk to anyone, they give you the run around constantly. Then while I was dealing with this whole me I noticed that they had charged me $10 on another item that I had placed a pre-order on, Rosewe cancelled the order for whatever the reason and proceeded to charge me for something I never got and then it took several messages back and forth to correct their mistake (again not my fault) and finally they agreed to give me back my money but they would not credit me back on my account they want to send it to my pay pal. Am I going to ever see my money? Am I going to get charged another $2 fee? I am soooooooooooooooooo irritated!

Date of experience: April 27, 2022
Texas
1 review
2 helpful votes
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Still waiting…
May 25, 2022

I ordered 2 swimsuits and still haven't received them over a month later. I am really disappointed since they were for a vacation which I will not be able to use the for. The pricing is average and I have no idea regarding the quality since I'm still waiting. The return process seems painful and they will charge 9.99 to do it. I would highly recommend to just buy your items elsewhere. SHEIN has decent quality, better prices and you will receive your items within a week or 2 at most.

Date of experience: April 25, 2022
Canada
1 review
0 helpful votes
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Fast and reliable customer service
April 24, 2022

The customer service at Rosewe is wonderful. I had purchased the wrong size of clothing, but when I emailed Rosewe to ask them if it can be changed, they responded to my question and changed my order to the correct size. Not a lot of companies do this - You have to wait to get your merchandise then send it back to exchange. Thank you Rosewe!

Date of experience: April 24, 2022
New Jersey
1 review
1 helpful vote
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It's been six weeks and numerous customer service contacts. I never received the ones I paid for. Very disappointed. Will never order from here again.

Date of experience: April 22, 2022
GB
1 review
0 helpful votes
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Scam
May 21, 2022

I ordered 2 dresses in march, i paid £11.99 for "express" delivery. As needed these for a wedding in april. My estimated delivery date was 7th April. I STILL have not recieved my items.
The website is hard to navigate to cancel and refund my order.
I have sent messages and had no reply.
This company owes me £75.07.
Will never order from here again.
Boycott Rosewe.

Date of experience: April 21, 2022