Sitejabber Website Reviews and Complaints
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Rosewe

rosewe.com
casual, chic, lounge womenAge 19-25, 26-45
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About the Business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
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Reviews Summary

Rosewe has a rating of 4.4 stars from 5,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality and many compliments. Rosewe ranks 3rd among Discount Clothing sites.

service
810
value
767
shipping
780
returns
711
quality
757
This company responds to reviews on average within 1 day
District of Columbia
1 review
0 helpful votes
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TRUE TO SIZE!
June 28, 2024

I have never been happier with a bathing suit style, quality, and fit!
I weigh 180 lbs and I wear a size 12/14 and on Rosewe, I wear a size Large and it's an absolute PERFECT FIT! I actually have been buying bathing suits from Rosewe for the past 4 years and have purchased 13 different bathing suits in total and every single one of them fit to PERFECTION!
I HIGHLY RECOMMEND Rosewe!

Date of experience: June 28, 2024
Pennsylvania
1 review
0 helpful votes
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Nice Clothes and Good Quality
August 29, 2024

I have ordered from RoseWe in the past and have been satisfied with my items and the quality as well as the customer service they provided.

Date of experience: August 29, 2024
GB
0 reviews
0 helpful votes
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Great Service & Fabulous Items
December 31, 2021

Highly recommended! My delivery came well before Christmas & each item was separately wrapped in it's own resealable bag. I hung each item up & the creases easily dropped within a few hours. In reality, the clothes are exactly as seen on the website, well made, look great & are so comfortable to wear. Each item is an unusual & individual statement piece which is guaranteed to get you noticed & for all the right reasons. I was totally spoilt for choice with the variety of clothing on offer, so I'll definitely be revisiting your site to buy again! I'm so pleased with my purchases & I'm glad that I discovered your website - thankyou! X

Date of experience: December 31, 2021
North Carolina
1 review
0 helpful votes
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Love Rosewe
August 23, 2024

Just ordered 5 items for less than $50 with all my reward points and discount codes! Quality and fashion with great prices!

Date of experience: August 23, 2024
Florida
1 review
0 helpful votes
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Beautiful
September 20, 2024

Easy to choose the dress. All the dresses are beautiful.

Date of experience: September 20, 2024
California
2 reviews
0 helpful votes
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Easy choice
April 12, 2024

I ordered 2 dresses for a wedding. I liked the fact that the website displayed women with curves in evening dresses. It allowed me to project myself and to make a good choice on the type of dresses that best fits me. I have sent one back because it was not my style after all, but no fault to the company. They seem in touch with their customers and make the return of items easy and simple.

Date of experience: April 12, 2024
New Hampshire
1 review
4 helpful votes
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I recently wrote a negative review of Rosewe.com because I received an inferior quality item from them. Their site says: "Full Refunds. We offer full refund on any items that are found to be faulty or damaged due to our fault." The problem is that you have to ship it back to China to get the refund.
Initially they refused a refund through Pay Pal but after my review on sitejabber they responded quickly with a partial refund which was all that I had asked for since they had shipped it all the way from China. I appreciate their effort to be fair and I hope that this was a rare case on their part.

Date of experience: April 10, 2017
GB
2 reviews
0 helpful votes
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Fabulous garments
September 20, 2024

Great selection. Easy to follow website. Great price.

Date of experience: September 20, 2024
Georgia
1 review
0 helpful votes
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High quality
March 28, 2022

I got the dress from the mentioned store.
I am surprised.
The piece is of the highest quality. Sustainable color. The size exactly matched my size.
When I wear this dress, I feel very comfortable
It is such a cool dress that I can say its price is low for this quality. I really recommend it!
You will shine with all the dresses bought in this store

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Date of experience: March 28, 2022
Florida
1 review
0 helpful votes
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Vow renewal dress
September 20, 2024

Beautiful dresses. Great selections and styles. Ease of shopping a plus.

Date of experience: September 20, 2024
Arizona
1 review
16 helpful votes
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Returns are absolutely not "Simple" like they say. I've been jumping thru hoops and still no success. Rosewe is not responding to my requests for a return... I've never seen anything like it. I buy TONS of stuff online, and NEVER had this kind of treatment.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 2, 2017
Michigan
1 review
0 helpful votes
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Simply Great Dresses
June 13, 2024

I really like the dresses, they are true to size and the prices are super great. I never thought I could buy
Beautiful dresses of great quality at such a low price. Usually when you buy dresses on line your so disappointed because they aren't the same. I can truly say ROSEWE dresses are exactly the same as you see on line I was just blown away when I received my beautiful dresses. Thank You ROSEWE

Date of experience: June 13, 2024
Ohio
1 review
0 helpful votes
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My dresses were not bad, although the quality was slightly below average. However, their policy states that items can be returned within a window of time. My items arrived a month after that window had closed. They contained no contact information or directions regarding returns. I was, therefore, stuck with two dresses I did not want.

Date of experience: June 27, 2023
Georgia
1 review
0 helpful votes
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It's was also experience I really enjoy
August 28, 2024

I have awesome experience looking at so many beautiful dresses it was very hard to choose from so many beautiful dresses

Date of experience: August 28, 2024
GB
1 review
4 helpful votes
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Not good enough quality so I sent it back and was appalled to see I then lost £15 in postage and 'insurance' this is daylight robbery and I will not be using this scam site again, Rosewe are clearly sending out shoddy goods then profiting from postage and hidden fees. I will stick to decent sites run with integrity in future that look after their customers and do not rip them off

Date of experience: July 24, 2023
Texas
1 review
2 helpful votes
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Still waiting…
May 25, 2022

I ordered 2 swimsuits and still haven't received them over a month later. I am really disappointed since they were for a vacation which I will not be able to use the for. The pricing is average and I have no idea regarding the quality since I'm still waiting. The return process seems painful and they will charge 9.99 to do it. I would highly recommend to just buy your items elsewhere. SHEIN has decent quality, better prices and you will receive your items within a week or 2 at most.

Date of experience: April 25, 2022
Minnesota
1 review
1 helpful vote
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Order not shipped!
June 22, 2022

I ordered, and paid for a dress from this company 10 days ago! I'm yet waiting to her back from this company! I can't track order because they keep sending the same message, that states; " a ticket has been made" horrible service! I'm contacting CBS news! A d putting this scam company on blast!

Date of experience: May 23, 2022
Canada
1 review
2 helpful votes
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Avoid them...
January 12, 2022

These clothes are cheap and come from China. I was so disappointed that I returned everything that I could from my one and only order. But, because I misplaced the tracking number, they are refusing to give me the refund. That was a $200 lesson on where not to shop! As if we don't have enough to worry about when shopping for clothes (especially online).

Date of experience: December 13, 2021
Texas
1 review
5 helpful votes
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Worst experience ever.
February 20, 2021

This is a total scam. It is impossible to receive a refund even when you return the cheap crappy clothing! I have been fighting for a month now to get my money back and because this company is in China there is no real way of making sure that happens. They lie and lead you on like they will refund you but they keep these messages going on and on with no intention on really returning your funds. I included pictures of the ticket I opened including proof of delivered items that I returned to them. DONT DO IT! This is a total rip off! Save your money for real clothing with a site that actually has real customer service and oh yeah real clothing! This is cheap and horribly stitched clothing. It looks like clothes a middle school kid made in home ed.

+1
Date of experience: February 20, 2021
Rosewe R. Rosewe Rep
over a year old

Hi, Lanae R.

Sorry for the inconvenience.
Can you tell me your order number?
I cannot open the picture you attached in the comment.
Looking forward to your reply.
Sincerely
Rosewe

GB
1 review
0 helpful votes
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Quick to purchase
August 27, 2024

Excellent hope you will deliver as scheduled the experience was good I hope the cloth is delivered as seen on the website

Thank you

Date of experience: August 27, 2024