• Rosewe

Rosewe

Ratings On Other Platforms

Trustpilot
4.3 / 5
Better Business Bureau
4.5 / 5
Reviews.io
4.2 / 5
Corporate Values

Overview

Rosewe has a rating of 4.2 stars from 5,634 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality, and many compliments. Rosewe ranks 1st among Discount Clothing sites.

  • Service
    771
  • Value
    736
  • Shipping
    749
  • Returns
    686
  • Quality
    728

Proactively asks for customer feedback

This company responds to reviews on average within 3 days

Positive reviews (last 12 months): 86.4%
Positive
586
Neutral
29
Negative
63
262
See all photos

What reviewers want you to know

Positive highlights

  • Staff and customer service available and ready to answer your questions.
  • So I am here for my shopping experience with rosewe which is just super amazing all the time!

Critical highlights

  • I asked for them to send me their return address and I get: "Sorry for what happened.
  • Received all wrong sizes, even after going precisely according to their size chart!
How would you rate Rosewe?
Top Positive Review

“Best Dress Ever”

Monica B.
1/18/24

I gave A New Years Eve party with my partner. Had to be bell of the ball. Found this item on your website. My husband purchased a black velvet & gold suit. I felt like the first lady in my dress. I received so many compliments from men & woman on how beautiful my dress was. Also how husband & I looked great dressed in our coordination. Best dress ever. Getting ready to order for another event in Feb

Top Critical Review

“Very bad company”

Peter B.
4/26/24

The worst, cheapest quality clothes out there. Clothes are badly made, the material is so flimsy they are all see through. I ordered a few times but had to return most of them because of low quality. Won't order again. The last time they didn't refund me as the post lost my package and the customer bears the cost of that. Really really bad company

Reviews (5,634)

Rating

Timeframe

Other

Reviews that mention popular keywords

customer service (720) return address (36) size chart (93) return policy (53) bathing suit (84) order number (36) shopping experience (54) delivery time (38) quality products (36) right places (18)
Thumbnail of user monicab569
2 reviews
0 helpful votes
January 18th, 2024
Verified purchase

I gave
A New Years Eve party with my partner. Had to be bell of the ball. Found this item on your website. My husband purchased a black velvet & gold suit. I felt like the first lady in my dress. I received so many compliments from men & woman on how beautiful my dress was. Also how husband & I looked great dressed in our coordination. Best dress ever. Getting ready to order for another event in Feb

Reason I chose this business:

Searched various websites. Returned to dresses because I didn't like material

Thumbnail of user clarkv23
1 review
1 helpful vote
January 20th, 2024
Verified purchase

I bought a purple jump suit. I've never bought from Rosewe before and was a little worried what the quality/service would be like.

Well, I got frequent updates regarding my delivery, and I was very pleased with the jumpsuit when it arrived. (I'm short and overweight, so lots of items can be cut way too long for me). But this fitted perfectly, and is good quality. Would definitely recommend. Delivery was quick too, only a few days!

Reason I chose this business:

I chose Rosewe only because they had exactly the type of jumpsuit I wanted. I wanted one with wide, wrap pallazo trouser legs, that hang like a skirt, and nowhere else had anything like I had in mind, but Rosewe did, and for only £33 too, I thought it was worth trying. And definitely was not disappointed. Thank you Rosewe, I now have a lovely unique item to wear to my friend's wedding.

Thumbnail of user evanss38
1 review
0 helpful votes
September 21st, 2023
Verified purchase

I have been buying from ROSEWE for months and was always satisfied so when I needed a dress for a wedding I came here. I found a beautiful dress and I received it quickly however they sent the wrong dress. When I reached out to them no one responded this continued for several days. And they had erased all of my purchases history in the app. It was very frustrating. Two weeks before the wedding someone contacted me and apologized they fast shipped the right dress and told me to keep the old dress. I was so relieved. I got my dress in four days and wore it the wedding.

Thumbnail of user polilloc
1 review
0 helpful votes
April 12th, 2024
Verified purchase

I ordered 2 dresses for a wedding. I liked the fact that the website displayed women with curves in evening dresses. It allowed me to project myself and to make a good choice on the type of dresses that best fits me. I have sent one back because it was not my style after all, but no fault to the company. They seem in touch with their customers and make the return of items easy and simple.

Reason I chose this business:

The price was reasonable and the choice and style were large.

Thumbnail of user vanheerdenm
1 review
0 helpful votes
March 21st, 2024
Verified purchase

When I first ordered the dresses, the size ordered was wrong. As well the post office had reported the shipment lost. But Rosewe came through by replacing the order and shipping the correct size. Their customer service is excellent as we were in contact with each other through the whole process and they went the extra mile to provide satisfaction. I would shop with them again and recommend them highly.

See the above comments.

Reason I chose this business:

My wife chose Rosewe because of classy, modern styles, and excellent prices.

Service
Thumbnail of user duffd5
1 review
0 helpful votes
March 20th, 2023
Verified purchase

The dresses fit perfectly and are very comfortable, size 12. Evri were brilliant at delivering them. Really pleased with the shipment and Rosewe.

Thumbnail of user raol
1 review
3 helpful votes
March 12th, 2023
Verified purchase

Clothes are not true to fit nor the colours are the same as shown on the website.
Material is of very poor quality

Thumbnail of user paulinae15
1 review
0 helpful votes
November 6th, 2023
Verified purchase

The delivery was quite long but all the same it arrived safely and in good order.

The customer service was polite.

Reason I chose this business:

Have nice stuff online.

Service
Thumbnail of user catheyp6
1 review
0 helpful votes
September 13th, 2023
Verified purchase

Both of the dresses are beautiful, and they fit well, which is a big plus! Thank you! I already have a couple dresses that I'm looking to order very soon!

Thumbnail of user ikeorjic
1 review
1 helpful vote
June 27th, 2023
Verified purchase

I am happy I bought from your company though the price was a bit high for me as a student but I loved the dresses. They fit well and the quality is worth it.i have recommended some of my mates who saw it and liked it. I would buy again from you because of your honesty and commitment to customer satisfaction. There are a lot of clothing line out there duping people of their money but your company is an exception. I thank you all for being there for people like us. Keep up the good work.

Thumbnail of user vivicas1
1 review
4 helpful votes
August 25th, 2022
Verified purchase

I purchased a jumpsuit and because this was my first time ordering from Rosewe, I ordered a large in case the sizes ran a little smaller. Well, when I received the jumpsuit and tried it on, it was too big. So, I initiated a return to exchange my item for a smaller size. The exchange process was fast and easy! I'll be ordering from Rosewe again! The customer service representative who took care of the exchange was fast and efficient.

Thumbnail of user cliveb57
1 review
1 helpful vote
August 26th, 2022
Verified purchase

The advertisements of a product range were true to life. The choice of styles and materials was quite vast and superbly presented.

There was a delay with delivery not of the providers cause. However the communication and advice was responsible and very helpful. Their persistence in solving the issue paid off and the delivery was then made quite swiftly.

The product was excellent and I have a very happy wife.

We will deal with this company again in the future.

Thumbnail of user birthenias
1 review
0 helpful votes
April 9th, 2024
Verified purchase

I was nervous about ordering this outfit, thinking it would not fit, considering that I wear size 4. Most outfits of this style are large. But I'm very pleased with the finished product. Thank you Rosewe.

Reason I chose this business:

I liked the styles of some of its pantsuits

Thumbnail of user silviag130
1 review
1 helpful vote
November 9th, 2023
Verified purchase

I really love the dresses that I bought at Rosewe their are perfect they make me look so elegant and pretty.

Reason I chose this business:

It was a great online shopping experience.

Thumbnail of user searsc1
1 review
0 helpful votes
October 1st, 2022
Verified purchase

I can not believe how quick the delivery was.
The dress fitted to perfection.
Quality fabric, great finish
I will definitely be ordering more from this site.

Thumbnail of user danam767
1 review
0 helpful votes
August 11th, 2022
Verified purchase

The live chat assistance did a great job in helping me locate my credit for a new order.

Have a great day
Dana

Thumbnail of user marys5028
1 review
1 helpful vote
August 4th, 2022
Verified purchase

I thought I was going to have a hard time but Kuahi, was so helpful. She knew right off the dress I wanted from my last message. The return transaction was so easy nothing to worry about. Rosewe, you have an ongoing customer here because I love the clothing and I look good in them. Thank you so much!

Thumbnail of user bernadettew73
3 reviews
0 helpful votes
April 9th, 2024
Verified purchase

I ordered this jump suit for a Retirement Party and it was very comfortable. I love the fit.

Thumbnail of user pinkym13
1 review
0 helpful votes
November 6th, 2023
Verified purchase

98% of three dresses I have bought fit prefectly. The delivery time sometimes not as I expect but I know they are doing their best.

I had ordered a particular outfit for a wedding. I ordered with sufficient time for delivery and I did not receive it in time however, i complained and it was sent later on.

Reason I chose this business:

I trust the quality of the materials

Service
Thumbnail of user martinq46
1 review
1 helpful vote
September 14th, 2022
Verified purchase

Rosewe is pretty amazing. I have not had to return anything due to dissatisfaction or anything else. I bought several pieces and only one dress was too short so I'm going to gift it to a lady I'm my circle that's my size but shorter that's how beautiful and well made that dress is. I'm very selective about my style of dress and I am well pleased. Thank you Rosewe for being who you say your are. This helps people that are skeptical like me breathe a sigh of relief.

Thumbnail of user siddhinantim
1 review
0 helpful votes
July 14th, 2022
Verified purchase

I am happy that i decided to try this website to buy my swimming togs. Product came way shorter than ETA. It looks good, fits well. Love it!

Thumbnail of user terrim802
1 review
0 helpful votes
September 13th, 2023
Verified purchase

I was leary about ordering from this company. I read a few reviews but, I was still leary. I ordered anyway after carefully researching this company. My merchandise was beautiful and fitted me perfectly. I will order again soon. The dresses are beautiful and the delivery time was a great experience. It gave me a delivery date but, it arrived early. I love it!

Thumbnail of user laveniam5
1 review
1 helpful vote
September 15th, 2022
Verified purchase

My experiance with Lydia was outstanding. She freely gave me all of the information I needed to help with my problem.
Thanks again.

Thumbnail of user tanyaf189
1 review
1 helpful vote
November 1st, 2023
Verified purchase

First purchases from Rosewe. Items were satisfactory. Not expensive, not the best quality, but I got what I paid for. I plan to use the two dress maybe twice each. They were hassle free, shipping was timely. No complaints, no issues. I would recommend them, if you don't mind cheaper clothing, definitely not designer quality, but fairly priced. I would purchase from this site again.

Reason I chose this business:

I needed a white dress. It appeared to be satisfactory for the price, comfortable to wear, not binding, yet cute. I ordered white and purple.

Thumbnail of user shirleyh1157
1 review
0 helpful votes
July 28th, 2022
Verified purchase

They are emailing me a return label and taking $9.99 from my refund to send it back to them. I always had a good experience with Rosewe and the clothes fit me very well. This order the dress was to tight up top and fir well at the bottom.

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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.

Company Representative

Thumbnail of user charlesc63
Rosewe R.
Typically responds within 3 days

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4.2
5,634 reviews
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