On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
Similar Brands to Consider
Abercrombie & Fitch
FAYT The Label
Garage
Shiny by Nature
Volcom
Wrangler
Chicme
Gymshark
Dippin Daisies
Chic Soul
Dockers
Dickies
Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered a few items off Rosewe at once which I really wish I didn't because what I received was nothing like pictured! I ordered a really nice bodycon midi skirt. What I received was a skirt that looked like a potato sack. The dress I ordered was nothing like pictured either. They should be advertising pictures of what they actually send out which is cheap crap clothing that can even be worn out! They are shocking! If only I could upload photos
I purchased an outfit from this site for my daughter's birthday and it did not fit. There was not a return label or a phone number to contact to how I could send this item back. I went thru paypal for my method of payment and we filed a message thru the resolution center to try and get a refund which rosewe.com denied our request of a full refund of $22.33 but offered us a refund of $6.60 which we rejected. So now we have filed a complaint thru paypal on this. Guess the Better Business Bureau should know how this business is operating because as a customer this is not right. If anyone has had a problem with this website please comment and if you havent purchased anything from this site please know that you should think twice before doing so.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
After reading all the positive reviews, I decided to just go ahead and try this dress. When it came in and I put it on, I immediately loved it! It hugs all my curves and makes my body look great. Overall, a super comfortable top.
I ordered 2 dresses from this site 4days apart. The first dress was a BLUE JEAN DRESS but what I received was a COTTON MATERIAL SHIRT. 4 days later I ordered a TRIBAL PRINT DRESS, cotton made, beautiful vibrant colors, elegant dress but what I received was a CHEAP, polyester, washed out color, trashy looking dress. The advertised quality is NOT what you will receive from this site. I paid a total of $50 on dresses that aren't worth $20... Not to mention it took them a week to process the orders before they even shipped them out despite the fact that they advertise 24 hour turn around... It took anywhere from 2-3 weeks before I received the product in the mail... The things that I received in the mail I wouldn't dare buy out a store. I would advise that you don't waste your time.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
I wouldn't order from new dress ever again, the clothes are inadequate, they look cheap, feel cheap and won't last two minutes. It is false advertisement the clothes do not look the same as they are displayed online. The stitching is at a very poor level, delivery is a joke 3 weeks I waited to be delivered poor quality clothes. Would not recommend!
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
The clothing on this site are fashionable, street fashion my best love, just shipping take too long, if you have patience, you can try it, even though free shipping
Rosewe is a great place for dress-addicts. I bought so many clothes there this autumn. One of them did not fit and the return was very fast. Would not hesitate to recommend to anyone.
This dress is comfortable to wear and flatters my body. I get compliments every time I wear it. Shipping soon, five days I received my favorite skirt. Fits well, and gives you nice curves.
Very cute dress. My daughter loved this dress and was darling on her. All of people praise her. I must say it is amazing, my daughter loves this dress so much it was perfect for the occasion. Thanks for rosewe.
Skirts have been received, her husband praise was perfect. Really super good site, answer questions patiently, carefully and seriously, the key is good quality clothes, but the goods sent too fast, packaging carefully, logistics speed quickly, rosewe trustworthy
Rosewe is my favorite online shop! They have EVERYTHING and at great prices. I've placed 3 orders and plan to buy more. Very good customer service too!
I made an order from Rosewe. I was impressed with their shipping time. Since it is from China The clothing coloring and material looked spot on. I will definitely order from them again.
I ordered some earrings from this site, the arrived perfectly and in the extimated time! Cheap and beautiful! I'll order new things soon!
I ordered something with plenty of time for it to be here (3 weeks) and it still will not be here in time. I have put in two complaints and I keep getting the same automated response. I do not recommend this store at all.
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
Try going to the store at the mall and buying a FULL outfit with a three piece purse, jewelry and shoes included for under $100. Rotita has definitely won me over and I plan to continue doing business with them until I go broke haha I'll look cute though!
I have ordered twice with this company and will order again. It took about a month to come in and the customer service was quick to respond with any questions I had. Good quality for the price.
Am extremely disappointed with Rosewe service. Placed an oreder a month back, no delivery yet. The tracking website updates once in 10 days. The customer care when contacted gives vague one line replies - "your order is in transit, pls wait for a few more days to get it"
Thought Rosewe was a website of international repute, but clearly, I was wrong. In case u guys at Rosewe are reading, my order number is R**************. Please please look into this!
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
I bought my daughter a dress for her first Military Ball and it was amazing, I do recommend that if you need something for a special occasion then order early shipping times are not exact but very close to true. I was scared that the dress would not make it in time but it did it was shorter than we had thought but my daughter is 5"8 and I do recommend also that you order a size larger than you wear US and China sizes differ so please keep this in mind when ordering. And remember "IF YOU NEED IT FAST PAY FOR EXPEDITED SHIPPING OR YOU WON'T GET IT ON TIME"
Do not order off this site! Terrible clothing nothing like the pictures advertised! Cheap tat and struggling to get a refund, don't think I will!
Lesson learnt!
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
Horrible company, ripped me off, charged me twice for same item, refuse to reimburse me. When item arrived it was way to small, poor quality, completely see through. Cannot return because I would have to pay shipping to China! They will not respond to me emails. They are Thieves, Rosewe is a scam company, Do Not Order from them ever!
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear:
Hi, there, so sorry to make your trouble and you can submit a ticket in our site and we will reply you in one working day and solve the problem for you.and because of the time difference, and it maybe difficult to make a call. But we will try our best to help u if you submit the ticket in our site. And you can submit in this link http://www.rosewe.com/support.php or you can send the email to us: service@rosewe.com and we hope hear you from soon.