About the Business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Reviews Summary
Rosewe has a rating of 4.4 stars from 5,901 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality and many compliments. Rosewe ranks 3rd among Discount Clothing sites.
Very good dress. And a good customer service. I hv been with rose for the past 6 years now and all their clothing very nice.
It's perfect on me.I tried to order the royal blue i can't do it.
There's no another. I can order it before May 15th please
One of the dresses I received is a size small dress for 2X ordered. The dress is either sewn by an amateur or tagged wrong.
My jumpsuit is sewed backwards please send me a replacement envelope so I can send the jumpsuit backend get another one the dress fits great
May experience was very easy and fun. Looking forward to my next visit.
I will be buying again from this company as they are reliable and articles are of good quality.xx
I waiting awhile for me order to be delivered as another pre-order purchase was canceled. But they delivered as promised.
It was delivered as instructed. Sometime its quick and other times its a long wait, however worth the wait. But overall most of my purchases with Rosewe are delivered in the timeframe noted.
I needed to exchange an item and I have had nothing but positive communication with Sumie who resolved the problem straight away, thank you Sumie
Have a better idea of how to order based on sizes do like the variety and the styles
I ordered a tankini on June 19. To date, it has not been received. I requested a refund they refuse.
I placed a order a month ago and still haven't received it., where is it? Martha Oneill Chester, N. J.
The open back design just taka my breath away, can't believe I just got the dress with so little money.
Dharani is a very helpful person. Doing once again a great job. Helping me a second time with my order.
Good Experience I am at Satisfied with this service I have purchased multiple dresses and every last one of them has been very pretty
Well it seems after reading all of these reviews I may never see my $ again. I spent over $250 on XXL clothing to get me through pregnancy. I made sure the measurements of the advertised clothing met the UK size for size 22-24. After a month I received all the items however the actual measurements varied between UK size 8-12. I contacted the website to report their error and after almost a month the best offer has been they will give me $65 not to send the clothes back, calling that "compensation". I have asked for my complaint to be escalated but I keep being told the person who keeps responding cant approve anything other then $65. First and last time I order clothes online!
Update: Just to clarify things after Rosewe Rep's comments:
I didn't order the wrong size!
I didn't base my purchase on just what the pictures looked like!
I checked each item sizing information on Rosewe website before purchasing, to ensure that it was the measurements I needed.
The items that arrived were NOT THE MEASUREMENTS ON ROSEWE WEBSITE! This is FRAUD -- I don't know how else to make anyone at Rosewe understand this is their fault and not mine - normal "policy" doesn't apply.
Until now all I've been asking Rosewe to contribute to the cost of returning their goods and then a full refund.
After reading so many more complaints about Rosewe not returning money when they are returned items, I no longer trust Rosewe to return any money even if I do send the products back.
I've had numerous interactions with Rosewe Customer Service, although they obviously have no idea what customer service is about. So far the best offer I can still get is for them to give me $65 to go away and let them keep over $200 of my money.
I will be lodging my complaint with Consumer Affairs and PayPal, who will be able to do more about this scam website. I'd recommend anyone that has had the misfortune of doing business with them, don't wait too long before doing the same.
The jumpsuit is just too cool, LOL, my mother want to buy one too, maybe we would buy it together next time.
Delivery wasn't long but just didn't like how the dress fit and it was way to long since I'm only 5ft, so now I'm looking for another dress
Great! Just a little long but I'm short the size is true X L ITS NICE I WAS SCARED TO ORDER BUT WILL ORDER AGAIN WILL TAKE A PICTURES AS AOON AS I CAM
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello, Ayesha
Thanks for your feedback. I am sorry that the clothing doesn't fit. But I think it is because the measurement method is a little different. If you are not sure about the size, you are welcome to chat with the online service. As for your order, we support refund too. But you will need to pay for the shipping to you and back. So we suggest $65 compensation. If you want to refund, you could submit a refund request. Our service will deal with your request as soon as possible.
All the bests
Chalres