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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I would give ZERO stars if possible. DO NOT buy from these people... they are false advertising, they send you a cheaper quality of the dress on the picture, doesnt fit probably and arent accountable for their mistakes. I ordered a dress from them and learned the hard way that they are a bunch of theives. The dress looks nothing like the picture, its cheap material and also damaged. And instead of refunding in full they offer partial credit as if i paid partial money. Not only that but you are incharge of the so call refund fee via postal service which is way more than any dress they are trying to falsely sell. They are FRAUDS, THEIVES AND SCAMMERS. I hope their company goes into flames!
Amazing and so beautiful dress! Just like the picture shown. Shipping wasn't too bad as well. Love it! So comfortable! The price is also great for the good quality. Nothing to complain, everything is fine.
Very love the blouse. It is very comfortable and falls very nicely on my body. I can wear it to go shopping and to school. It's very casual. I bought a white, now I want to get other colors, because I want to wear it everyday.
Ordered a stripe ruched dress from here so disappointed material is cheap and awful and the dress is so see through i wouldnt wear it, was so excited about recieving the dress because it looked great in the pictures but when it arrived it was nothing like the picture. Wont be ordering from this site again.
Hi Nikki,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
The item I got was completely different from the picture. And the fit did not match the size chart. Horrible
Hi Candice,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
This company is a scam! Do not buy from them. The products they send are different from the pictures, not even close. It seems they take pictures from magazines and try to replicate them doing a really poor job. On top of that they are not accountable for their mistakes and do not want to refund you all the money if any at all!
SCAMMERS!
I am able to say this not only because I bought 5 dresses and not a single one was like in the picture, but I contacted customer service and I have been back and forth and they make all kinds of excuses and want to refund only 20%of 2 of the dresses. Even though they are the ones that made the mistake. THEY ARE NOT ACCOUNTABLE FOR THE IR OWN MESS UPS.
And now, few days later that I posted this review ROSEWE is saying they will take care of it just to look good to other reviewers. Because again, I ALREADY contacted them and they're helpless!
Hi Lisseth,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
The items are beyond dodgy, ordered 3 dresses and not one is wearable. They look NOTHING like advertised, sizes are too small, material is cheap and ugly, stitching is amateur. Will never order from here again. PLEASE DO NOT WASTE YOUR MONEY!
Hi Kylie,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
They're clothes are so cute and I'm absolutely in love with my sweater. It's really comfortable and soft. The price is probably just right, not to expensive not too pricey.
I'm very pleased with the black dress, the color is just like the picture, I loved it so much that I ordered one more in the other color, look forword to the red one.
AGREED WITH OTHERS, WORST COMPANY EVER! FAKE REVIEWS, I read the reviews before I made some purchase and bought some. When I got my shirts, they dont look the same at all as the pictures. FRAUD!
All other good ratings are FAKE.
As you can see below, they put a response that we can return the items. However, they know themselves that it wont worth it away to send it back overseas plus additional shipping charge added. So even for returning, they will still rip our money off. STAY AWAY From this company.
Hi Diana,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. Would you please help me and tell me the order number? In this way, I will easily found out the problem and help you out.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Hi! I bought some clothes and are nice and comfortable. I really like my new white jacket, it´s my favorite. The shipping is fast, the service is good, and I didn't have any problem whit my shop. I will shop again, that´s a promise. I recommend it :).
I would give this company zero stars if I could. They said my coat would take 24 hours to ship, and 4-6 days to be delivered. Well, it's day 4 and it still hasn't shipped out, and they tell me that shipping will take 5-15 days now. They are the worst people I ever had the misfortune of dealing with. They are crooks, DO NOT spend your money on them, they will steal it and give you nothing in return. I repeat, DO NOT buy from these people unless you want to give your money to crooks and feed their greedy filth. PS - they don't even allow you to cancel or return your order without "submitting a ticket" which basically means f*** you. I'm not giving my order number here because I know they will screw that up too and steal more money.
Hi Hannah,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Would you please help me and tell me the order number or item sku number? In this way, I will easily found out the problem and correct the wrong information.
We have been devoting to offer good products with low price, but it maybe up to your expectation. Please keep in touch with our customer service and we are expecting for a earlier reply.
Best Regards,
Rosewe Customer Service
I was impressed with their shipping time; since it is from China The clothing coloring and material looked spot on. I will definitely order from them again.
This site or people working on behalf of the site are gaming the vote system with fake reviews. Look out for all of the five star reviews posted on the same day by people who have never reviewed anything else, and all use the same handful of phrases. Avoid this site - if they can't even be bothered to stand behind honest reviews, do not expect them to stand behind a quality product or honest business practices.
See proof of the fake reviews posted in the picture I've provided. This is rampant throughout the reviews section here. It is very likely that no five star review can be trusted, and very likely that all of the one star reviews are your real customer experience.
Hi James,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we also offering a full refund after you return.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
Bought a dress paid for quick delivery. Took 2 weeks to arrive. Dress poor quality. Top is too tight. Emailed to return (had to request return label) have so far had 2 emails with excuses not to send. Have a poor quality dress I am trying to return to a poor serviced company! Can see it going one place - into the bin! Never again will buy from Rosewe.
Hi Lynley,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Secondly, we have been devoting to offer good products with low price, but it maybe up to everyone’ expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive.
Besides, we also offering a full refund after you return.
Our customer service will always reply in 1 working day to your ticket.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
I have a original review I posted in which the person I was emailing threatened me twice on deleted my bad review before giving me my refund. With enough haggling and demanding my refund they still shipped my item. Let's see if I ever actually receive it. There has to be somewhere to go to stop this site from ripping people off. All good reviews on here must be fake. I will be putting together my emails with the person contacting so all can see what service is given.
Hi Garcia,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was already packed and ready for shipment, but we received a message from you which result in the delay. In this way, we will urge the shipment and delivery. Hope you feel better.
We also would like to offer a bonus to save your suffering.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
I order this for my daughter and she love it. All of her her classmates asked where she got the dress. She is very happy and excited. Many thanks.
Lovely material, fit and cut. I am 5', 1052b and 33DD. Ordered a small and you can see every ripple and imperfection. It's form fitting but fits perfect and the color is more emerald than dark green. Perfect dress for a fun occasion or shower. Cute and fun color!
Do not order from this ignorant and incompetent company they told me that my dress took 2-4 days to dispatch and then the delivery time would be active I ordered I the 31 order dispatched on the 3 which means 6-7 business days my $#*! should be here which would be on the 11-12 and they tell me it won't be here until the 15 so I state I need a full refund and they tell me they can't because the order is still in transit and then they hang up the phone and refuse to answer it
Hi Paradise,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
Your order was sent out a week ago. But it’s delayed in the transit, we sent by USPS, which is not in charge of us.
Besides, we are also offering a big bonus for your suffering or loss.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service
I absolutely love the look of this dress. The size medium is perfect. I ordered a small at first, and had to return for a medium. Their customer service positive to help me, now the dress fitted perfectly! Very professional and courteous company!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Marilyn,
Thanks for your feedback.
First of all, sorry for any inconvenience that it may bring.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original package. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please contact us by a website ticket. Our customer service will always reply in 1 working day.
Hope for your understanding and best wishes.
Best Regards,
Rosewe Customer Service