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business logo of Rosewe

RoseweReviews 5,907

rosewe.com
casual, chic, lounge, swimwear womenAge 19-25, 26-45
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From the business

Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.


rosewe.com
China
Founded in 2009
Clothing item from Rosewe
Fashion apparel by Rosewe

Business Highlights

General

Year Founded: 2009
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $8.99 - $12.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $79

Returns

Return Policy: not free
Return Instructions: items that are original, undamaged, unstained and unworn condition and swimsuits with hygiene liners attached can be returned or exchanged
Return Cost: $9.99 shipping fee

Sustainability

Recycling Program: no

Product

Style: casual, chic, lounge, swimwear
Body Fit: regular, plus size
Available Sizes: Women's (XS, S, M, L, XL, 2XL, 1X, 2X, 3X)

Customer Service

Support Channels: messenger, contact form, chat

Payment Options

Payment Methods: card payments, financing, PayPal, Google Pay
Buy Now Pay Later: Klarna, Afterpay

Membership Programs

Rewards Program: TopCashback, Mr. Rebates, Swagbucks

Sponsored message from Rosewe
Buy 2 get 3rd Free
Save Now
How would you rate Rosewe?
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Rosewe Reviews Summary

The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.

This summary is generated by AI, based on text from customer reviews

service
812
value
767
shipping
780
returns
711
quality
757

We monitor reviews for authenticity

Washington
1 review
0 helpful votes
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Feels nice on the skin
May 5, 2021

It's a gorgeous top, feels nice on the skin, and the colors are bright and fun.

Date of experience: August 2, 2016
Texas
1 review
0 helpful votes
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It's perfect, fits and sits well, very comfortable, I will probably buy another one in a different pattern. A dress you want to wear every day.

Date of experience: August 2, 2016
Washington
1 review
0 helpful votes
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Color and style are beautiful on this item! I have received many compliments!

Date of experience: August 2, 2016
Washington
1 review
0 helpful votes
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I love the spaghetti popover design of it and the two tone bandana print of this dress. Because this dress is beautiful and I love it. And im sure if you're taller than me its gonna be perfect for you so I highly recommend this dress.

Date of experience: August 2, 2016
GB
1 review
4 helpful votes
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There is no return address and the customer services people just avoid answering the question about return address. Eventually they told me to either sell it myself online or give it to someone as a gift because I would need to pay postage to china which was expensive...
Total rip off company - don't buy anything from them!

UPDATE
I've had 2 responses. One said I can only have a 60% refund, which considering there is no way you can try the clothes on before you buy, is ridiculous. The other one said I can have 100% refund but considering the number of people who have sent clothes back and never received their refund, I'm not risking it and will just sell them myself instead.

I finally have the return address which is:

TANG TIAOLUO
Room 1329, #1 building, 333 Lane, Jingang road, Pudong, Shanghai, *******, China.
Phone, *******0552

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 2, 2016
Rosewe R. Rosewe Rep
over a year old

Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
I also sent a private message about our return address, please check and reply, I will try best to solve the problem earlier.

New Jersey
1 review
2 helpful votes
Follow Debbie M.
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This company is a joke and their customer service is the worst. I purchased clothing that never arrived. After weeks of emails I was told ridiculous excuses and lies then told i would need to pay again "for shipping". Shipping is more then 40% of the original purchase price. I question the value & quality of the product if shipping is more than half your cost. They even refused to return my money. Had to go through my bank to report fraud. Save yourself the problem & deal with reputable company.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: August 1, 2016
Rosewe R. Rosewe Rep
over a year old

Thanks for your feedback.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
I also sent a private message about our return address, please check and reply, I will try best to solve the problem earlier.

California
1 review
0 helpful votes
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Beautiful, great price!
August 3, 2016

I'm 118 lbs size 34 B and I got a size small and it's fits great! The sleeves are adorable and so is the cross in the back! Came a little wrinkled but nothing a wash can't fix! Highly recommend, great product, great price.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Very Chic
August 3, 2016

The dress is very cute. It draws glances and fits as expected. It is absolutely comfortable and even if you have a little pooch in the mid section. This dress wont make that area of your body so notifiable.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Sheer and gorgeous.
August 3, 2016

This dress is so pretty! It is very sheer, so a slip or something underneath is definitely needed. I ordered a medium, as that is what I usually wear. The fit was a little baggier than I would have liked, and pretty sure that was the cause. Very happy other than that, this is a beautfiul dress and I've gotten many compliments already.

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Beautiful dress
August 3, 2016

Just received this dress, & love it! The material is soft but not velvety soft but so light and flowy. I feel very classy with this dress and a pair of strappy heels and would definitely recommend this for any occasion any time of year!

Date of experience: July 31, 2016
California
1 review
0 helpful votes
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Fabulous Find
August 3, 2016

Very comfortable and flattering. Looks great with a black pencil skirt for work or black skinny jeans for a night out.

Date of experience: July 31, 2016
District of Columbia
1 review
0 helpful votes
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Illusion of thin waist
August 3, 2016

This is the best top. I like the detail in front and it makes me look really hourglass.

Date of experience: July 31, 2016
Illinois
1 review
0 helpful votes
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I like this top
August 3, 2016

I like this top.The material is heavy and looks like quality material. The outer layer looks like crocheted yard, but it's probably just a thick mesh. The inner lining is a stretchy knit. It fits well and looks good with skirts or dress pants for the office.

Date of experience: July 31, 2016
California
1 review
4 helpful votes
Follow Lin F.
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I purchased several items in one order; when the items came the clothes looked nothing like what's on the website. The clothes are made with the cheapest material and are not true to size. One of the Garments came with a hole in it. I wrote a ticket about the quality they offered me 10% store credit. I declined and stated I would return all the items for a full refund. After more than a week they have not sent me the information so I can return the clothes to get my refund. Do NOT SHOP AT THIS SITE! Total RIP OFF!

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 28, 2016
Viet Nam
1 review
0 helpful votes
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Worth the money
July 30, 2016

The fabric is very nice, the cut is perfect, and the colors are vibrant. I wear xxs in Rosewe dresses and I ordered xxs and the fit is perfect, not too baggy and not too tight. It is light weight and hangs beautifully. Easy wash, hang dry. I used activity coupon when I purchased, definitely worth the money!

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2016
Belgium
1 review
2 helpful votes
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Feel like I have been fooled. After one month delivery (without prior warning) I received two clothes that did not look at all like the ones showed on internet, in a very poor quality. The surprise of the delay and quality passed, I had to experience their terms of conditions informing me that not only I would need to pay for sending it back, but on top would only eventually be refunded 40% of what I paid. This is modern theft! Can't believe they are still allowed to sell anything.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 27, 2016
Colorado
1 review
3 helpful votes
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Quality?
July 28, 2016

Poor quality product. Last Christmas I purchased three gowns for my daughter. She could wear none. The descriptions were misleading. The service reps ddin't comprehen d written English. For a simple matter, had to send four emails. Refund policy doesn't make sense. Super slow shipping (therefore free- shipping). Poor tracking records all the way around. If you want something for this Christmas make sure order it the year before.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2016
New York
1 review
5 helpful votes
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ROSEWE DESERVES 0 STARS, but the system requires me to choose one!
Just Reading the reviews stating Great Customer Service from Rosewe and the "great Quality merchandise. Don't believe this Bull$#*!! First of all, there's no one to really speak with. I believe these "Reviews" are from "paid workers." No one understands English and as far as the quality, the material is something you would buy from a two-bit chinese shop. Can anyone say they purchased a coat from these Bastards at Rosewe and actually got a wool coat and not a$5.00 looking fleece jacket instead? These SLANTED EYE PRICKS are Ruthless SCAMMERS. They have yet to return my $400.00 they STOLE from me and other Americans. Save your money, shop in the States Leave Va-china alone!

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 26, 2016
Virginia
2 reviews
4 helpful votes
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Ridiculous
July 27, 2016

I ordered a dress for $25.02, when I got it I didn't even recognize what it was because it was so different! They want to charge me $23 to ship it back so I'll be paying $45.02 total between the cost of the dress and shipping to get a $2 refund 45 days later?!
Still no refund

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2016
Georgia
1 review
3 helpful votes
Follow Chidi O.
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I ordered 6 clothes from this site. The materials not only look so cheap & inferior, they didn't even pay attention to the size I picked. I will not recommend this site at all to anyone. The put up nice clothes but ship out worthless clothes.

Rosewe attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2016