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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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Recently I ordered a skirt for my wife, now I see that it looks her so sexy.
My wife was surprised about the quality and design.
And I find out that Rosewe service is so fast than other of online store.
So I would like to recommend this fast service to all.
OMG! I absolutely love this outfit. It came in the mail today and I opened the package and put it on and its absolutely perfect! Short but the fit was amazing and the material was just right very nice.
If item does not fit, you will be asked to return it at YOUR expense, then they will conveniently lose your information and you will not be refunded. WORST company to deal with.
The site keeps telling me i am registered! I cannot login to return my clothes, (i received 2 of the same dress). I eventually sent a complaint & they said they would get back to me the nest day! Still waiting 2 weeks later! I think this site is dodgy,
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Bathing suit was pretty, but doesn't run according to US sizes. I return ed it. Still waiting for Refund. I sent it back, sent the tracking number and still waiting.
I contacted PayPal today and put in a complaint. They don't make it easy to contact them for returns
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “R” or “RR”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Ordered a swim suit earlier this year and for the price I was satisfied so I ordered 2 more suits. O M G! It took forever to receive my order and when it arrived it was only one suit not two. On top of that, I ordered the same size as the original suit, large 12-14, and got something close to a small! Tried to return it and told them I never got the 2nd suit. They eventually said that because of the distance... China, they didn't want it back and offered to refund approx. 50%. Had to rattle Paypal's cage and Rosewe finally offered 75% which I agreed to because I'm done! I shouldn't have had to pay anything never got what I ordered. Recommend... NEVER!
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Sizes are smaller than advertised and the quality of the material is inferior. I ordered several summer dress, none fit, two did look like what was advertised. Don't waste your money! I gave all the dresses to my 12 year old niece.
I was really excited to receive my dress. The dress is exactly what the picture shows. It is nicely fitted and in high quality. In addition, during my purchase the customer service help me choose the correct size and this is what I greatly appreciate. Thanks for your help. I will recommend Rosewe to my friends.
Comfortable and cute but don't look quite how I expected. But I love the material and satisfied with the size guide. It helps me find the true size. Also the price is so cheap.
It only took 10days and the package arrives! Super fast, and I am very happy with this. But the dress is a little short for me, so I gave it to my litter sister as a gift, she loves it! Next time I shoulder choose larger size.
The size perfectly suits me! I was afraid of the size issue, but now I am very satisfied with the size and the quality. You have to know that it is difficult for me to buy a clothes which can match my size. The "Plus Size" category is super convenient!
Shop the latest trends for less, that is my motto and this is what Rosewe is all about. Also their shipping has improved a lot, and they have the best Customer Service team. My package came in a week, well packaged, with the exact articles and are of good quality at low cost.
Very disappointed with Rosewe. I ordered bigger size and still did not fit. I ordered my return ticket two weeks ago and still waiting. I am just glad I didn't order the rest of the items I wanted!
Dear Customer,
Thanks for your feedback, and i have checked your return ticket, and it is waiting your reply, pls check the ticket and respond to our customer service, thanks
Clothing is Crap... Sizes too small not as advertise poor quality sewing and matetials. No refund no correspondence
Dear customs,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
By far the best online shop I've been to. Great deals to good services. Unlike other online shops, Rosewe will deliver what you order exactly. No scam! Rosewe has a lot of nice clothing options at affordable prices. Their customer service is also good, I have returned something before and got my money back.
One of the best sites I know for apparels. I buy very frequently from here and I am extremely happy with the experience. The quality, design and price everything is best. They have amazing clothes at great prices. Free shipping, great customer services.
I have found beautiful clothing in this website and I do not regret buying something from here. Customer service is good, too. My chat was extremely informative. Heather quickly and adequately resolved my shipment issues. She was patient and helpful. Enjoying everything so far.
Just received my order from Rosewe. I was impressed. If you order, make sure you pay attention to the measurements. They run true to size(maybe a little smaller). Their customer is prompt when you get a ticket. I would definitely order again! Shipping took two weeks, but I was aware of the wait.
I had a very customer friendly experience with Rosewe. I had to return an item and the chat representative was very helpful and willing to assist me. She stayed on the chat while I went to the website to open up a ticket. The merchandise I ordered from the site came in a reasonable amount of time.
I bought a swimwear in rosewe.com, my favorite suit. I'm not a fan of wearing bikinis all the time, this suit is super comfy! I will wear the bikini I bought for long time, love it!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customer,
We apologize for the inconvenience.
I will solve the problem soon for u, but could you tell us your order number first? Our order number is begin with the letter of “R” or “RR”, you can find it in your Modlily account or the invoice ID from the PayPal.
If you still cannot find out the order number, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.