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From the business
Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Business Highlights
General
Shipping
Returns
Sustainability
Product
Customer Service
Payment Options
Membership Programs
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Rosewe Reviews Summary
The company has garnered a generally positive reputation for its product quality, with many customers expressing satisfaction with the fit and style of their clothing. Quick shipping and a user-friendly website also contribute to a favorable shopping experience. However, concerns arise regarding the return policy, with some customers frustrated by refund processes and inconsistencies in sizing. While many appreciate the unique designs and variety, others have noted that the pricing can feel high relative to value. Overall, the brand shows promise but could enhance customer loyalty by addressing return and sizing issues more effectively.
This summary is generated by AI, based on text from customer reviews
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This company is a scam - items really small and very difficult to get refunds but they know how to charge your card! NEVER again will I shop at ROSEWE and I intend to spread the word!
Good luck getting what you order, and I wish you better luck at trying to get a refund. Wont' shop here again.
Update - Just received a refund for the item I ordered that did not arrive.
It's nice. The sleeves are tapered at the wrist, which I think is a nice touch. I think I had to order with overseas sizes in mind. Don't remember, double check on that, but if you go by the size chart, mine fit fine. It's easily dressed down with jeans or dressed up with black slacks and jewelry. Like another review said, it's light but not see through.
I'm usually a small in juniors clothing, or XS in ladies. The small size maxi dress fits well. I prefer a somewhat tighter fit, whereas the dress is a bit loose around the midsection, but I do realize that the dress is designed this way. Also, I'm very short, 5'1, and even with heels, the dress drags a bit on the floor. Overall, though, I love it.
This dress and the print was even more beautiful in person. I bought the blue one. I went with a Medium it fit perfectly with plenty of room for my belly. I wore it with flat sandals to the baby shower and received lots of compliments.
Wore this for a birthday party and got tons of compliments. I rarely find dresses long enough so this was a surprise. The top part is very stretchy, I could see where it might get a bit see thru in lighter colors. All in all really love the dress and it washes up well.
They seem to have cute clothes but it takes forever to get them. I have been waiting 2 weeks and my blouse it still not shipped.
Never again!
The pictures do not match the actual product all at. There were loose threads on all 4 items I purchased. I will not be ordering clothes from this company again.
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Really cute, dress casual, perfect for daytime events. It fits perfectly and is long enough for me. Free shipping so I dont need to pay the shipping fee. The material is not see through so a sports bra works fine. I just might buy another color. Good price too!
This is seriously a beautiful dress and a beautiful fit. I have not washed it yet to see how it lasts but it is worth a purchase! I sent the link to all of my friends for them to purchase and then purchased a different style dress from this company as well.
The fabric is pretty high quality, so it would be pretty easy to hem shorter if you needed to. This is a great dress for this price. Super comfortable and love the pockets. So far though this is one of my favorite maxi dresses to wear.
I have never written a review before but this dress deserves one! The bottom portion fits wonderfully and is a great length and the top is just the right amount of tightness. It is a beautiful color and looks amazing for work or play.
Love this dress! The colors are true to picture and are so vivid. Plus it is made of thick material. Fits great on the top & middle, being plus size, that is important. I will hem it up and wear it all year.
I ordered 3 items and only one item looked like what the model was wearing. The other items looks like pieces of fábrics were pieced together before getting shipped out.
T*******297
Order Number: R**************
Topic: Complaint
Secondary Topic: Shipping Complaint
Question: The track info says delivered but I don't receive.
Content: To Costumer Service
Hello, I'm contacting you again regarding items (coats) I've purchased from your website more than ONE YEAR AGO (11 Nov 2016) and that I still haven't received!
My Invoice ID: R**************
Last time I've contacted you, you told me that my coats have been shipped to me and that I should contact my local Post Authority which I have. Unfortunately, I was told by my local Post Authority that they didnt find it and that i should address to you (Please see official letter attached).
I don't understand why such thing has happened and I expect you to solve it by either locating my missing coats (which i prefer) and send them to me, or send me new ones.
Needless to say that I am extremely disappointed by my shopping experience and I hope that you will take care of my complaint quickly and officially.
Thank you,
Anat Idelson.
Status: Waiting for your reply
Full Name: idelson7
Dear customers,
We apologize for the inconvenience.
There is time difference, so we cannot respond you on time, please understand
Should you need further assistance, please feel free to submit a ticket to contact us. And our customs service will reply you in one working day (except weekends and holidays).
Note: Please mention that you are from site jabber.
After taking my money 7 weeks ago and my goods still not arriving they are refusing to give me a refund.
Totally unacceptable.
NEVER USE THEM
Made an order for $513.00. Have not received clothing neither money. They ask for address & name. No other company ask this question. This place is a RIP OFF! SCAM ARTISTS! BEWARE OF THE CROOKS!
Total Scam! Tiny, Cheap and Ugly Clothing! Such A Waste Of Time And Money! Do NOT Order From Here! You Will Wait For Nothing More Than A Disappointment
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
Sincerely i would love to write something nice about the Rosewe but unfortunately i dont have reasons to do that, when they never returned my $$ or item... this happened 2 months ago!
THEY DONT HAVE EASY RETURNS OR EXCHANGE! We Have to print the return label! Ridiculous! All others companies that i buy has a nice customer service but Rosewe can not do the same? Why?
Bye the way they have nice style! But it is very uncomfortable when we think that we ll work too much just to exchange the size etc.
Dear customers,
We apologize for the inconvenience.
We have been devoting to offer good products with low price, but it maybe up to your expectation. So you could return anything you want, under the condition it's in original condition. Postal service is a good way to return, and I suppose it’s not much expensive. After we get the return package, 100% refund will be issued.
Please log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I tried to use their site to order clothing. When I entered the discount code the order processed and I received an order confirmation even though I hadn't paid. I was then unable to resume the order until they cancelled by which time the discount code had expired. When I drew this to their attention they just stated that the discount code had expired and couldn't be used. Considering the poor reviews of quality I have read on this site, plus my experience with using their website which was terrible, and the fact that the discount code conveniently expired I think this site is fraudulent.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear customers,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards