Rosewe, one of the top online fashion store for women, offers a wide selection of trendy fashion style women's clothing. Affordable prices on tops, dresses, swimwear, plus size and more. Free shipping over $29,30 days easy returns.
Rosewe has a rating of 4.4 stars from 5,904 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Rosewe most frequently mention customer service, good quality and many compliments. Rosewe ranks 3rd among Discount Clothing sites.
Tried returning some items,,, never received confirmation, tried calling,, it was now past 30 days,,, no refund allowed,,, emailed them, still no refund,,, clothes fit small in all styles,,, you need to order size or 2 larger
Paid for my order - took an inordinate amount of time to arrive by which time I had opened a dispute with Paypal. Order arrived and has been promptly consigned to the rubbish bin - clothes are cheap, ill fitting and very very poor quality. I had tried to contact them by email through their website to no avail. I can see their so called responses on the review page but would be very interested to know if any customer ever got their money back. This site is to be avoided if you don't want to spend your money on cheap rubbishy clothing.
Absolutely love this dress!
The pink color is soft and romantic, and the neckline has more than enough room for a large bust, while still looking good on a small one. The length hits me several inches below the knee, but isn't unflattering at all! Again, I am thrilled with this purchase. Shipping was quick since I used Prime, and the dress arrived in a lovely zip bag, neatly folded. It is a bit difficult to iron using a conventional iron, I had to use a wet cloth to press it, but a good steaming should work perfectly, and once it's pressed, it hold the press for a long time! Would absolutely recommend this dress to anyone who asks, I'll be buying myself one in every color!
I was skeptical at first because the prices are so affordable. However, everything arrived within a reasonable amount of time, was as pictured and described, fit according to size chart and appear to be well constructed. I purchased 5 things but had to return 2 because I ordered up a size and they were too large for me. The fabric is stretchy which can be good for some. My only negative would be the fabric can get picks and snags if you are not careful. That said, it is still really pretty and worth purchasing. Especially for the price. Now I am waiting on my refund and I re ordered a dress in a smaller size. The tracking info is helpful and so far everything has been according to the companies advertising.
This dress is a great deal. The shape and quality far exceed what you would expect at this price point. I'm 5'9 and the length is just at my knees. Perfect for something you can toss in suitcase or overnight bag to be prepared for almost any occasion without needing an iron. It's simple enough to wear with flats for daytime but can easily be dressed up with heels for going out, meetings, date night, and so on. I'm seriously considering getting it in a few more colors just to have on hand.
Ordered, got my clothes very quickly, sizes of all items VERY small, not close to US sizes outlined in their size guide. Contacted via website to seek return instructions, single response was to send photos. Repeated requests for return address go unanswered. Proceed at your own peril.
It's Christmas & I ordered some thing for myself. Which I don't do often. They took the money out of my account & ive never received any merchandise. I've tried contacting them many times & no response. This seems to be fake.
This dress is wonderful. Well made. Perfect summer dress for church or casual occasions. I received many compliments about the dress. Probably will order another one. The fabric is lovely AND you can't see through it which means no slip! The fabric has a silky feel with a bit of stretch almost like a night gown. Very COMFORTABLE. It doesn't have the breath ability of cotton but it's so attractive and inexpensive
Poor quality, HORRIBLE customer service! Takes 2 months to get your merchandise and then the clothes may be HUGE or may be TINY, you just never know. I ordered 2 sizes larger than normal as they said to, but one dress is like a sack, while one is probably a XS instead of a XL. You can never know what size to order! Their return policy? They'll tell you 60% back if YOU pay to return to China or 20% back to keep it. That was hidden when I bought them. I'm out $25.91! This is how they make their money! Don't ever order from them! The good reviews must be from their management!
Sizes are smaller than advertised and the quality of the material is inferior. I ordered several summer dress, none fit, two did look like what was advertised. Don't waste your money! I gave all the dresses to my 12 year old niece.
My mother bought some bathing suits from rosewe. They were made with good material but my mother had ordered herself the wrong size. Rosewe customer service did an excellent job taking care of her. I would definitely order from this company again!
I am happy with the customer response from Rosewe. I ordered some lovely swimming suits and had to return them because of size. Their customer support was excellent! I received my refund in a timely manner.
Terrible quality and sizing. Ordered according to the size chart, does not fit; way too small.
Rosewe offered partial refund if no return (I am guessing they still make money this way, because the swim suit I bought was made in China and was very poor quality and probably cost them to buy from manufacture $5) or sending it back and paying the shipping was another option. I am traveling all summer, so I chose partial refund. I guess better then nothing. Overall very disappointed with this shopping experience. Waste of money for me.
Dear customs,
We apologize for the inconvenience.
There is a size chart for each item under the product information. So please make sure you have checked size chart and measurements before purchase.
In this way, if the size is not fit, you can return for exchange or refund. Pls log in your account on our site and submit a ticket from the after-sales service, our customer service will send you the return address and the RMA number in one working day (except weekends and holidays).
Note: Please mention that you are from sitejabber.
Best Regards
I appreciate the prompt review and response regarding my missing order. The ease of this interaction is appreciated, especially now that it seems customer service has taken the back seat at so many companies making it very frustrating to try and resolve anything. Thank you so much!
Purchased 2 dresses of very different styles for my partner. The items were shipped within 3 days and were delivered a week later. Both dresses look great. I would definitely recommend the website to anyone and will most likely use it again!
Made an order for tree days delivery and it been two weeks $#*! ain't been shipped, asked for refund they telling me it'll be $3 off every items. I'm only hoping to either refund my money or ship the items. Never again
Dear customer,
Due to the holidays before many factories doesn't work so we need more time processing the order. That's why your order was delayed.
As for the handing fee for cancel order, it's stated on our return policy which you can check on our website
But now, you can contact with us directly and we will solve it for you.
Contacting link is: http://www.rosewe.com/support.php
I ordered one item from Rosewe, just one, thank goodness, and it is the poorest quality item I've ever owned. There are clear, plastic threads that keep poking they're way out and they have to be constantly cut with a scissors. They must employ children as, sadly, my item appears to have been made by a 7 year-old. It took two months to arrive, too. Never order from Rosewe. Waste of money.
So, I ordered this really cute dress for graduation, it looks like it'll be the perfect choice, with just enough sass and class. It was supposed to ship within 24 hours (I didn't know that 3 days could take place within a 24 hour time span) and I even paid for expedited shipping so it would get here on time! Well it came, on time I'll give them that, and it's this stupid little sheet like thing that looks nothing like the picture and was a complete waste of money. I've heard they don't give great refunds so I'm crossing my fingers that I might get one. Moral of the story... don't order from this company, it's loaded with crap.
All together shipping time was reasonable. Dress was really pretty and good quality. Great dress for the price. I have received so many compliments during the formal Marine Corps event and felt totally sexy but modest in it. True to size. Loved it. Big busted ladies it might show just a little bit more cleavage than you may like. I would definitely recommend for anyone who wants a beautiful dress at a great price to buy this!
Quality is very very cheap. Nothing what looks on the picture. Return policy does not exist. You will not be able to get hold of anybody after you place your order and pay or it. I would not recommend this company!
Answer: I agree with Latasha about both. Placing your address here is not a great idea. This company is a scam. After a very long wait on my product I realized the material wasn't even worth putting on my puppy. The pictures are downloaded from other places or sites and the clothes doesn't remotely resemble the picture. I would never order from them again nor would I recommend it to anyone. In any case if you like wasting money then by all means here's the place for you
Answer: No they are not as per the photographs and are no better than floor cloths x
Answer: Hello: Thank you for your valuable feedback. I wish to start off by telling you that we are extremely sorry about the situation. I have followed up your case and our team will solve it for you. Can you please submit a ticket? Our customer service will resolve the problem in 1-2 working days. Please mention that you are from sitejabber website.
Answer: I would never buy from them. If you want to return something they only give you 30% back! The dress I purchased didn't even fit. It was made so poorly that it wouldn't fit anyone! The arm holes were way to small and the material laid awkward.
Answer: Don't waste your money. They are a scam. Cheap zero quality prices of fabric is all you'll get back.
Answer: Never order from them
Answer: Well as you can see this company uses Americans to buy product and never get or get stuff they did not order. They make so much money because it costs more to send back. So they just made 30 off us. imagine all people that they scam and how much money they make.
Answer: Amber you won't receive it or you will receive something and you will want a refund because the clothes look like s@#t! You may just get a piece of fabric not even sawn on! Then you are going to request a refund and they will tell you that you will need to pay for the shipping and to re-consider the refund as it is not worth the extra fee (weird). Once you send it back they will pretend that they have never received it even though I sent mine back on registered mail and someone actually signed for it and I got notified. I don't think I will ever see my money back! They are a bunch or scumbags!
Answer: Do not order from these people. Nothing is accurate about their size chart. Or their clothes, the pictures are totally different from the clothes
Answer: I received a return address from chat live... 371 Little Falls Rd #4 Cedar Grove N. J. 07009.
Dear customer,
We are terribly sorry for what happened.
Any customers that are not satisfied with our products are encouraged to communicate with our customer service department first.(contacting link is http://www.rosewe.com/support.php)
If the solution we offered is not acceptable, customers can open a dispute.
We will also offer partial refund to end the case.If it's still not acceptable, customer can return the item for refund.
If you are still not satisfied with this matter, please contact with us directly.