Roselinlin

I ordered from Roselinin back in early May, 2020. It took "2 months" to receive my order. I asked for tracking and received an email showing the package was "picked up" at a San Francisco location but when I was trying to cancel the order, they asked me to be patient saying it was coming from overseas. So they lied that a package was shipped from San Francisco. Worst of all, when I received the items, they were not at all what I ordered and quality was poor. When I asked to return the items, they offered a 15% cash discount or I had to return the item to China. Yes, you heard that right - to China - which would be more expensive than the tops. I am donating the tops to a charity and reporting Roselinlin to the BBB.

I highly recommend you reconsider before ordering from this Chinese company with no local offices or distribution centers.

Woe is Me - - If only I'd looked up Roselinlin.com on the internet before being induced by a pop up ad on my screen to order from them! They show trendy, cute clothes in larger sizes. Trouble is, their size 5x only fits a 1x or 2x after washing. Fabric is cheap, clothing put together hap-hazzardly. Example: my top had two back pieces with middle seam. The left side was three inches longer than the right side, with the middle seam having a split about 4 inches up. Their size charts are way off - - do not match up from one item to the next.

So ot ORDER FROM THIS COMPANY, THEY HAVE ANOTHER SITE CALLED ANNIE CLOTH AND THAT IS A SCAM SITE AS WELL. THEY CHARGED MY CREDIT CARD $134 FOR CLOTHING I NEVER ORDERED. I CAN ONLY CONTACT THEM 3 EMAIL THERE IS NO PHONE NUMBER AND THEY DO NOT LISTEN TO YOUR REQUEST THROUGH EMAIL. THEY WILL NOT REFUND MY MONEY AND IT WAS A MONTH AGO, NOTHING HAS COME HERE TO, ME AND I EXPECT IT WON'T. EVEN THOUGH I DIDN'T ORDER ANYTHING I LOOKED JUST BECAUSE. PLEASE DON'T ORDER PLEASE DON'T PUT YOUR INFORMATION ONLINE! THEY ARE OUT TO STEAL AMERICAN WOMEN'S MONEY AND THEY HAVE SUCCEEDED FROM WHAT I'VE SEEN IN THE REVIEWS AND THERE WERE A LOT OF BAD REVIEWS 93%

A month after ordering three dresses, all three came in an 18 x 18 inch plastic bag, although payment had been withdrawn from my account the day they received the order. Absolutely faked stolen prints. The dresses were of extremely poor quality. The fabric similiar to a woman's handkerchief. I would never wear any of them. I dropped them in the "donate" box. Perhaps someone could wear them foir a cover-up once and then discard. I don't know how Roselinlin can continue in business with the ulrealistic photos/descriptions. An absolute scam!

I ordered 3 tops from them. They took much longer than expected to arrive. The sizes on the tops were completely different than the sizes of the actual garments. 2XL was smaller than XS. 4XL was smaller than XS. The garments arrived with no contact information or return information. After several emails asking to return the garments, I received a response discouraging me from returning the items saying I would have to pay the shipping to China, some ridiculous statements about the return address having to be valid, and offering me 15% refund so I could alter the garments myself. The company has no interest in customer service or sending quality garments.

Ordered three tops; none as advertised; shoddy workmanship; must be returned to China - not NJ location from where the crap is shipped; offered 15% refund and then disappeared from view; they do not respond to emails. Great Britian LLC, manufactures in China, ships from New Jersey.

The clothing on the website is NOTHING like what you receive. The quality is AWFUL, to say the least. The sizes of the clothes that they sent, was way too small. Their return department is in China. They expect you to pay the postage for sending the clothes back. I had also cancelled part of the order. I had received a confirmation of the cancellation of the partial order. They NEVER refunded me for that amount. I contacted my credit card company. After a while, I was able to get all of my money back. DO NOT SHOP FROM THEM!

SCAM! SCAM!
Placed order on June 7th. I have been experiencing the same difficulties regarding shipping and tracking my ordered (and paid for) items. I am not able to get any response from customer service, other than the computer generated response, which leads to a dead end on tracking my order. I wish I had researched the reviews of this company ahead of time. I, too, saw their advertisement on yahoo, while checking my emails. Yahoo should research this company, I'm sure these ads aren't being placed on Yahoo for free (?). I know now NOT to trust ads, no matter where they are online. I'm obviously out 124$, which was my cost for order. But Roselinlin received the funds immediately-
And yes, reviewing previous Roselinlin customer experiences would have saved me time and money, because the fake 'positive' reviews are obviously part of the scamming process. It is so obvious!

This company in China will not honor your return to its full amount. I ordered 2 dresses based on their size chart(I normaly wear Medium to Large) I ordered 2XL. I could not get it over my head! I reached out by email to Roselinlin support and was offered 25% refund! They suggested I should accept that since mailing it back would cost more. So I refused the offer and after several emails back and forth they offed 35% refund. I consider this FRAUD. I will contact my bank to recall the payment.

If I could choose 0 stars I would. CHICV UK LIMITED is listed as the company under terms of service for ROSELINLIN.com. I purchase a few items last year and then I purchased again recently. 2 out of the 5 items were completely unwearable garbage. Not as described at all. They show beautiful pictures then switch out what they actually ship you with different material (different color and fabric) that's very cheap and not made the same. Both times I asked for prepaid return labels on the basis that the company did not uphold their end of the order. They did a bait & switch on the products. Both times they offered a small credit but refused to let me return them unless I paid for the return - but the cost to ship back to china was the same as the price of the item. Will NEVER order from Roselinlin or any company associated with ChicV again.

BEWARE, BEWARE, BEWARE

This is a company that all but disappears after you make your purchase. It takes them 1-3 days to respond to any email. They delay issuing RMA's for weeks, then offer a 15% refund if you keep inferior items. Next they inform you that you will probably lose 100% of your purchase price because of China return duties.
There is absolutely no way to contact them and they show no inclination to accept returns. I would advise you not to make any purchases from them.