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Roselinlin

How would you rate Roselinlin?
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GB
1 review
1 helpful vote
Follow Rhonda G.
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As you can see by photo it's nothing like they advertise. They took their time in getting back to me offered me 20% to keep them blamed me for not wanting them didn't acknowledge it was a different product than what they advertised. Then when i refused offered me 30% yeah who'd pay for that cr@p.
Months later they haven't sent me a return envelope haven't apologised not even understanding there are reviews to stop this kind of criminal behaviour.
ILLEGAL COMPANY.
Oh yes they said it was company policy to not pay for returns even though they've not sent me an envelope to send it back. Just because a company says no returns does not make it legal.
That alone is illegal.
A shonky company.

Date of experience: August 25, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Austria
1 review
2 helpful votes
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Very good website
January 7, 2022

I have made several orders on this website and everything is always perfect, very good website to browse and buy clothes. The only thing that among so many products and so handsome costs a little to choose, I definitely love it. Above all, they have a lot of professionalism and fashionable styles, thank you very much for everything.

Date of experience: January 7, 2022
Canada
3 reviews
15 helpful votes
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BIG SCAM! 0*******
April 26, 2022

I cannot say this enough...! PLEASE, PLEASE, PLEASE stay away from this company! They sell the worse clothing ever! Inferior fabric and very unattractive designs. They are the biggest scam around. What they advertise is not what you will receive. Also, be very cautious of other very similar companies that are scamming people from all angles.

Good Luck and don't waste your hard earned money!

+2
Date of experience: April 26, 2022
Miss W. Roselinlin Rep
over a year old

Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order?

We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!

If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.

Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.

Stay safe and have a good day!

GB
1 review
0 helpful votes
Follow Cora H.
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Buy online here a jacket of excellent quality material, the zippers and everything is of very good quality. I am relieved as I was a bit concerned about ordering from abroad. Would definitely order again.

Date of experience: October 3, 2020
California
2 reviews
0 helpful votes
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I was pleased with my first purchase-good quality, great price. My second order never arrive after 4 months. Company does not take responsibility for it. No refund given. I would not order from them again.

Date of experience: July 7, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Missouri
1 review
5 helpful votes
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Never Again
July 10, 2020

I had to wait over a month to get my items. However, they took the money out of my account right away. I emailed the company multiple times to find out where my order was and I always received the same blanket email with no response to my specific questions. The dresses I ordered were paper thin. The color of one of the shirts did not match the description on the website. Now I have no idea how to return these items. There is no contact phone number or address to return the items. I'm very frustrated with this experience.

Date of experience: July 10, 2020
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

France
1 review
0 helpful votes
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Happy customer!
August 3, 2020

I only visit my closest city once every three weeks; therefore, I trust this online boutique not only for frequent clothing purchases, but also for general information on trends in styles and fashion for girls!

Date of experience: August 3, 2020
Netherlands
1 review
0 helpful votes
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Love this site
July 21, 2020

Any quality of any purchase you have made on this site is top notch. Items are always delivered within the specified time frame when you were purchasing. Although I consider the sizing guides to be quite accurate the two times I had to return the items, it was an easy process and I was not asked any questions.

Date of experience: July 20, 2020
GB
1 review
1 helpful vote
Follow Gabriella K.
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I needed a blouse and skirt set for a post-quarantine event so I expected my order in a few days, it arrived earlier than calculated, the order arrived perfect. I got a lot of compliments that night. I will definitely recommend this online boutique to my friends, especially if they need a nice dress at a good price. They are a much cheaper and easier option than buying in a physical store.

Date of experience: May 4, 2021
Texas
1 review
8 helpful votes
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Shipment delayed with continual excuses and refusal to refund money. Disputed payment on credit card delayed and then say that partial shipment is on the way. Tracking number is invalid and unable to track. One of 4 items arrived. It is polyester not linen as advertised and poorly made. After 2 months they made partial reimbursement. Garbage and BS all in one order.

Date of experience: May 21, 2019
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

California
1 review
0 helpful votes
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Amazing service.
March 9, 2021

I just received my order and to be honest I was not expecting such an amazing dress from this store, it looks elegant, good quality and very beautiful! Moderately short for such a dress and very sexy. I never wore things without a bra, but here I just wanted, even in a small chest from a pda I look classy! According to the parameters 84/62/92, it ideally fits a size m. 10/10.

Date of experience: March 9, 2021
Georgia
1 review
0 helpful votes
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The fastest and most professional online service ever, the customer service people at this online boutique should be promoted to Employees of the Year! Finally arrived, the dress is how I dreamed it. Thank you so much for everything.

Date of experience: December 20, 2020
Canada
1 review
1 helpful vote
Follow tania m.
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Is a scam, you order something and they send you a cheap copy made of polyester instead of cotton and poorly made, nothing like the picture... I thought the prices were good because they sale large quantity but as it happens is because those are fakes, nothing fits properly

Date of experience: April 26, 2021
Cnicv C. Roselinlin Rep
over a year old

Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.

If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.

Have a nice day!

Best regards,
Roselinlin

Texas
1 review
0 helpful votes
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Easy website
May 28, 2020

Easy to use page, order and shipping are easily estimated, taking into account holidays and more. They brought me here through a YouTube channel and I can't wait for my product to arrive so I can review it more.

Date of experience: May 28, 2020
California
1 review
0 helpful votes
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I have been shopping online here for 3 years now and it never disappoints me. Approved for excellent customer service as well. Much easier online shopping. The delivery process was a bit slow, but the shoes were worth it.

Date of experience: July 16, 2021
Colorado
1 review
0 helpful votes
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I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it only 3 times and I can say that it has been really satisfactory.

Date of experience: December 14, 2020
Italy
1 review
0 helpful votes
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The dress arrived
June 12, 2020

The dress arrived very fast and when there was a misunderstanding, a customer service girl was very sweet and responded in a timely manner. I will buy here again. So many cute clothes it's hard to even pick one!

Date of experience: June 10, 2020
Canada
1 review
0 helpful votes
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I would like to present a few kind words about this boutique and its customer service agents, the girl online who answered some of my questions was incredibly friendly and helpful and made my experience with this boutique great!

Date of experience: June 25, 2020
Missouri
1 review
0 helpful votes
Follow Eladia B.
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Sometimes I find it difficult to buy things because I have a small frame and a small bust, the quality of the clothes on this website is good, and most importantly, the photos online do not lie. Shipping is a great way to win me over too. I'm impatient, so having my clothes on in a couple of weeks is perfect. I already told some friends and they are just as hooked as Im!

Date of experience: July 29, 2021
Greece
1 review
0 helpful votes
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Best option
July 15, 2020

Since I live in a rural and remote area, this boutique became my best option for buying modern clothes. Excellent as it always is. Fast delivery sometimes really amazes me in how fast it delivers even in a pandemic.

Date of experience: July 15, 2020

Overview

Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.

service
115
value
114
shipping
113
returns
104
quality
109
+241