As you can see by photo it's nothing like they advertise. They took their time in getting back to me offered me 20% to keep them blamed me for not wanting them didn't acknowledge it was a different product than what they advertised. Then when i refused offered me 30% yeah who'd pay for that cr@p.
Months later they haven't sent me a return envelope haven't apologised not even understanding there are reviews to stop this kind of criminal behaviour.
ILLEGAL COMPANY.
Oh yes they said it was company policy to not pay for returns even though they've not sent me an envelope to send it back. Just because a company says no returns does not make it legal.
That alone is illegal.
A shonky company.
I have made several orders on this website and everything is always perfect, very good website to browse and buy clothes. The only thing that among so many products and so handsome costs a little to choose, I definitely love it. Above all, they have a lot of professionalism and fashionable styles, thank you very much for everything.
I cannot say this enough...! PLEASE, PLEASE, PLEASE stay away from this company! They sell the worse clothing ever! Inferior fabric and very unattractive designs. They are the biggest scam around. What they advertise is not what you will receive. Also, be very cautious of other very similar companies that are scamming people from all angles.
Good Luck and don't waste your hard earned money!
Sorry to hear that the product does not meet your expectations. We will forward your feedback and keep improving our products and services. Could you please provide us the number of your order?
We have been paying attention to the quality and sizing issue and we will make a big change soon. Hope to see you again!
If you have questions about your order, please contact us by email at service@roselinlin.com or by chat online.
Roselinlin is a trustworthy online shopping store. We commit to providing a better shopping experience to consumers.
Stay safe and have a good day!
Buy online here a jacket of excellent quality material, the zippers and everything is of very good quality. I am relieved as I was a bit concerned about ordering from abroad. Would definitely order again.
I was pleased with my first purchase-good quality, great price. My second order never arrive after 4 months. Company does not take responsibility for it. No refund given. I would not order from them again.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I had to wait over a month to get my items. However, they took the money out of my account right away. I emailed the company multiple times to find out where my order was and I always received the same blanket email with no response to my specific questions. The dresses I ordered were paper thin. The color of one of the shirts did not match the description on the website. Now I have no idea how to return these items. There is no contact phone number or address to return the items. I'm very frustrated with this experience.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I only visit my closest city once every three weeks; therefore, I trust this online boutique not only for frequent clothing purchases, but also for general information on trends in styles and fashion for girls!
Any quality of any purchase you have made on this site is top notch. Items are always delivered within the specified time frame when you were purchasing. Although I consider the sizing guides to be quite accurate the two times I had to return the items, it was an easy process and I was not asked any questions.
I needed a blouse and skirt set for a post-quarantine event so I expected my order in a few days, it arrived earlier than calculated, the order arrived perfect. I got a lot of compliments that night. I will definitely recommend this online boutique to my friends, especially if they need a nice dress at a good price. They are a much cheaper and easier option than buying in a physical store.
Shipment delayed with continual excuses and refusal to refund money. Disputed payment on credit card delayed and then say that partial shipment is on the way. Tracking number is invalid and unable to track. One of 4 items arrived. It is polyester not linen as advertised and poorly made. After 2 months they made partial reimbursement. Garbage and BS all in one order.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I just received my order and to be honest I was not expecting such an amazing dress from this store, it looks elegant, good quality and very beautiful! Moderately short for such a dress and very sexy. I never wore things without a bra, but here I just wanted, even in a small chest from a pda I look classy! According to the parameters 84/62/92, it ideally fits a size m. 10/10.
The fastest and most professional online service ever, the customer service people at this online boutique should be promoted to Employees of the Year! Finally arrived, the dress is how I dreamed it. Thank you so much for everything.
Is a scam, you order something and they send you a cheap copy made of polyester instead of cotton and poorly made, nothing like the picture... I thought the prices were good because they sale large quantity but as it happens is because those are fakes, nothing fits properly
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Easy to use page, order and shipping are easily estimated, taking into account holidays and more. They brought me here through a YouTube channel and I can't wait for my product to arrive so I can review it more.
I have been shopping online here for 3 years now and it never disappoints me. Approved for excellent customer service as well. Much easier online shopping. The delivery process was a bit slow, but the shoes were worth it.
I can't think of a more stylish and addictive way to dress for events. Also, their customer service is really friendly. Now I have bought it only 3 times and I can say that it has been really satisfactory.
The dress arrived very fast and when there was a misunderstanding, a customer service girl was very sweet and responded in a timely manner. I will buy here again. So many cute clothes it's hard to even pick one!
I would like to present a few kind words about this boutique and its customer service agents, the girl online who answered some of my questions was incredibly friendly and helpful and made my experience with this boutique great!
Sometimes I find it difficult to buy things because I have a small frame and a small bust, the quality of the clothes on this website is good, and most importantly, the photos online do not lie. Shipping is a great way to win me over too. I'm impatient, so having my clothes on in a couple of weeks is perfect. I already told some friends and they are just as hooked as Im!
Since I live in a rural and remote area, this boutique became my best option for buying modern clothes. Excellent as it always is. Fast delivery sometimes really amazes me in how fast it delivers even in a pandemic.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin