Do NOT buy from this site. The shirt I received looks nothing like the photo on the website. Multiple emails later, I have no resolution. My only option was to spend as much as I paid for the cheap POS garment to return it to an address in China. Save yourself the hassle.
The clothes and shoes are of poor quality. The sizing is inaccurate. The shoes/sandals I ordered look and feel like they are made of cardboard. The consumer has to pay for returns and they have to be sent to China. It's cheaper to take their 5% refund. I spent a little over $80.00 and had to settle for $4.00 refund. No I have clothes that I'll have to toss. Nobody wants the clothes and shoes (cheap fabric).
I only give them one star because their customer service responded in a timely manner and with great attitude.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Great service! I recently placed a bulk order through this online boutique. Although an article was no longer available, communication was excellent! They were very accommodating, offering a refund for the unavailable pants, as well as keeping shipping free. I am very happy with the service I received. I recommend it to everybody!
This is always my online store. Every time I hear about a trendy accessory or clothing and want or need some new shirts, I'll always take a look here first. It's really cool with customer reviews, making it much easier to know what you're buying compared to other online stores. I always recommend it to all my friends and every time someone asks me where I got my nice earrings or shirt, I say buy it here!
This website is very easy to navigate and finds exactly what you are looking for. There are so many options available and the quality of everything is absolutely amazing. I needed the perfect dress, and I had a hard time finding something on other websites, and when I found this boutique it was easy, fast and affordable. The most amazing online shopping experience of my life.
I am so obsessed with this online boutique. I can't think of a more stylish and addictive way to dress up and look pretty. Also, their customer service is really friendly. Now I have bought it 5 times this year and I can say that it has been really satisfactory. Now I'm in love with a red dress... They really make me feel like a princess.
If you like the clothes on sale, I suggest you buy from this website. I have had nothing but excellent experiences with them. For the clothes I know, it is one of my reference sites on the internet. I've never had to return anything so far so I can't comment on that, but their prices and selection are great, and in my experience, items ship quickly.
Do not buy from this Company... waiting 5 weeks, tracker shows 2 of 4 items reached San Francisco, CA on May 18,2020, but still have not been picked up by UPS for delivery to MI. I don't believe i will ever see my shirts. $65 dollars down the drain... "SCAM"
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
We did not offer UPS shipping method.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The clothes are of good quality, exactly as on the web, the colors correspond, the sizes are consistent. The only bad thing is that when placing an order from another country the shipment has taken longer than I expected, but not so much.
The best customer service on the internet! Thank you so much in customer service for helping me resolve my return! Unfortunately, I didn't like my order when it arrived, but they were able to help me figure it out! It's a super website!
This website has all the designs I want to have to be fashionable. Since I don't go shopping, it is very convenient to shop online using this boutique. I would recommend it if you are a fan of beauty and fashion like me.
Products are always true to size, great quality, and affordable prices! There are always new products updated every week and the range from informal to formal is excellent. A really fantastic online store, I receive my items within a few days of ordering!
Only received four items out of five, have sent messages to their customer support regarding missing item only to be advised that emails could no longer be forwarded to this company. I strongly suggest to be very careful before doing business with them
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Dealing with this online boutique was an absolute pleasure. My products were not only delivered quickly, but they were very helpful with their seasonal discounts in the middle of the quarantine, a sigh of peace of mind and joy in these difficult times.
I bought only cotton products and info in listing clearly said that it is cotton but when I got it on the label was polyester and the fabric itself was not a good quality. They said that I can send it back and get a refund but when I request a return label they said that the sale was final and I can't get a refund even if it was incorrect listing info!
Never again! Very unworthy business!
As you can see in the picture, cotton in this product can only be threads. I'm silent about the linen part.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have tried a large number of shopping websites, however this one was exceptional among other encounters I have had. Many clothes, High quality and many styles, Also, the lowest costs. Really suggested, I have requested some tops for myself and my sister.
I love browsing this website to find that "must have" outfit. Whether it's casual stockings or that special dress, I can always find something that strikes me at a great price. Most of my wardrobe is now made from clothes from this boutique.
This online clothing store is perfect. The quality and fit are amazing and for the price you get your money's worth. Shipping took less than two weeks, which is really comforting if you have a little time to get clothes for each event
Really surprised by this website, I have little online shopping experience, but customer service helped me, I placed my order for 2 dresses successfully. I am looking forward to receiving my items, i love clothes
These blouses are the perfect combination of comfort and elegance. They serve me for any occasion since they fit with a casual style. I recommend this website for all clothing needs for girls like me!
Overview
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 24th among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin