Ordered a blouse, which to ages to arrive and when it did there was a massive fault right at the front. I contacted them and they said I could return it but had to pay the postage to China or else they would just give me discount. I was so fed up, I took the discount. The designs are good (and look great in the ads) but the quality of material and finishing is awful. Will not buy from them again.
I love shopping for clothes at these boutiques on the web, it's always awesome! Clothing designs are very good! Extra thanks for all your help! It's fabulous, they answer questions quickly to my emails.
The clothes here are of very high quality and arrived in a few days, extremely fast shipping. Clothing is true to size. Very happy with my blouses and skirts, I will definitely buy more items right away.
They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more. Thanks!
Incredible online boutique! This site has the best, it has affordable prices. They even provide customer reviews that help choose your product well. Payment is easy. I'm a fan! I will recommend it to everyone :)
Here is their email:
"Our return center is located in Guangzhou, China.
According to our return policy, the customer is responsible for return shipping cost and any other related return charges (including possible custom fees). Your refund will be processed after our return center receive and inspect the return package.
Since International returns might result in long waiting time and incur substantial return costs on your side, we recommend some alternative methods to resolve this issue.
We would like to offer you a 15% cash refund instead of returning the item(s). If there are any sizing issues, you can use this fund to alter the cloth."
Good luck!
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Long delivery time. Terrible quality that is not even close to what is pictured and basically no return policy. This is the cheapest, worst fabric I have ever received from an online purchase. They highly discouraged a return and offered a 15% refund. Do not buy from this company.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I bought a shirt and a pair of trousers from them. The quality of material is quite cheap - maybe to be expected for the price. The shirt arms where about 4" too short. On questioning they told me I am responsible for returns packaging and that I would have to ship to China and then just offered 15% of price back as an option. Feel quite cheated. Be careful.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Ordered clothes and accessories in this website. All items were crap they don't even look nothing like in the website. Everything was cheap materials. I can't even wear it. It's a shame. Don't be fooled from this site.
Sorry for your unsatisfied.
Your claim/complaint t/feedback is very important to us. We will always strive to improve the quality and service of our products and strive to create a better shopping platform.
The Plain V Neck Casual Long Sleeve Shirts & Tops was cancelled and refund will be issued in one week.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Do not buy from this company. Thieves in China. BUyer beware big time. No returns. Product looks nice but is crap.
I was scammed. Spent a bunch to mail with their label and just returned after 4 months
No stare
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I am very happy with my online purchase here. Excellent purchase process and delivery times. I will definitely buy again because they have great clothing at competitive prices. Thanks for making everything so easy, well done.
Fabulous online clothing store there are affordable, beautiful clothes that are worth your while and many great discounts throughout the year. With a little more you can get free shipping! I love this internet store!
Amazing clothing designs and flyers on the internet. Uncommon range that includes spectacular clothing. The staff are very knowledgeable about current fashion. Would you have another option to give it more than 5 stars?
Order clothes for the next season as the current season will be gone by the time your clothes arrive. I placed my order mid May and just got it Aug 12. One item is still hasn't been processed and yes, I contacted my bank! I understand it's COVID but dang, 3 months? Their customer service responds quickly, which is good, but they still can't make yours clothes come any sooner. Clothes quality, not so good. The clothes are inexpensive and the quality shows why. One top's material feels like a thin waterproof rain slicker, another top snags to the touch, and one top started to melt when I tried to take some wrinkles out using a steamer set on low. Pic included. Sizes do run exactly like the size chart says so that was not an issue. I, however, will not be ordering from here again.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
You get what you pay for but the quality is good. You can make returns without problem! That's the best part considering that most websites take weeks and I receive my order within 10 days on average with free shipping (I do it at least once a week).
Browse this online boutique online with ease. The designs allow buyers an equal opportunity to obtain a wide variety of modern and quality items. My shoes are beautiful, comfortable, they fit perfectly. Quick arrival. I am still very excited.
Simple online purchase, website with good size availability. Super fast delivery. My teenage daughters are very happy with their new shirts. Hope to see you wash up afterward, but I'm pretty sure I'll be a regular in the very near future.
Everything perfect, description of the clothes unbeatable and maximum quality. Excellent service for both communication and shipment management. I will definitely continue shopping in this online boutique
How can you afford NOT to wear Oz sale if you need or want fashionable clothes? Absolutely fair, fast and transparent with any transaction. Everything I have bought has been as expected, and even more!
They promised a nice dress they delivered! There are many stores on the internet that you cannot speak well about, except this one! Everything is perfect. Size, color, very fast delivery. No customer could ask for more.
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin