Do not order from this company, it's a SCAM. Took 3 weeks to get my order, t-shirts were very poor quality. Tried to return, never heard back from their customer service, four tries. Opened the package for one of the tops and the only button on the shirt fell out. Buyer beware. You will be stuck with crappy shirts and no way to get your money back. How they are still in business, is a crime.
After taking one month to arrive, with 4 or 5 requests to customer service to find out what was going on the two shirts arrived, way way too short to be of any use and now they want you to pay shipping back to China. Forget it. Buy off Amazon where there is some accountability.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I have several long and formal dresses from this boutique. They all fit together perfectly (which sometimes makes me panic when ordering online and being really tall), but I've never had a problem with these dresses and they are amazing quality! Customer service is amazing and she resolved my inquiry in an email, allowing me to purchase two other dresses. Do yourself a favor, ladies... go ahead!
Fabulous online store there are affordable beautiful clothes, worth the quality and many great discounts throughout the year. With a little more they can receive free shipping! I love this internet store!
I love shopping with this boutique. Has a beautiful variety of women's clothing and accessories. With frequent sales, you can get an incredible bargain. It is very easy and convenient to buy here. I cannot recommend them highly enough!
My sister discovered her amazing party dress at this online boutique, it was incredibly helpful and extremely wonderful online experience. There is an incredible variety of dresses to explore and hands down the best store we've ever shopped at, they are of exceptional quality. Exceptionally inspired.
I've never seen a legit company have a website with a lawyer written policy about everything. In addition just before buying a number of items I tried getting answers from customer service, but didn't receive any useful replies. If they can't answer simple questions about their products I'm not dealing with them. Horrible come-on company.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Fantastic site, great quality clothes and fast shipping! Plus, with the convenience of paying, you meet all online shopping requirements. I was happy with my purchase and will definitely be a repeat customer.
Ordered over $100 of clothing on May 25,2020. No updates to the tracking number since June 15,2020. Customer service continues to tell me to wait. They will not cancel my order or credit my account after numerous requests telling them I have never received the merchandise. Do not buy from this company.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Online boutique with fast transactions and great clothes. The jumpsuit would be my favorite among all. They are very comfortable to wear and fit my butt perfectly. I have not found a similar design as good as this one.
My sister discovered her amazing party dress at this online boutique, it was incredibly helpful and extremely wonderful online experience. There is an incredible variety of dresses to explore and hands down the best store we've ever shopped at, they are of exceptional quality.
Ordered some pants and tops and a pair of shoes thru Facebook post. It took forever to get to me. Tracking numbers meant nothing. Got the shipment in batches. First batch arrived and was totally sized wrong. Fabric was cheap. Return was offered of 20% purchase. Didn't get that. Wanted other things cancelled they offered 10% refund on that. Did not do business with them!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Delivery is fast! And the quality of the clothes is so good, soft, it doesn't change color / texture / size, no matter how many times you wash... all my sportswear is from this online boutique, I can't get enough.
Great option for clothes on the internet. Offers a wide range of products such as fashion and accessories at affordable prices. Safe and reliable site with excellent customer service and regular discounts so you know you're getting your money's worth when shopping for clothes.
Clothes look cute online, but completely different - and cheap - in person. Sizing is WAY off - everything was huge on me, although it was my normal size. The worst part is their return policy: after waiting (literally) 2 months to receive the items, you have 15 DAYS to request a return - and then learn you have to pay return shipping. TO CHINA. Not worth the hassle or expense. I'll donate the clothes and not be fooled again. I'm pretty sure any positive reviews here are written by employees or people they have paid...
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I recently paid $70.00 for a bunch of junk. I ordered three tops that looked very fashionable on the models, but received one top made of cheap tee shirt, thin material that looked nothing like what the model was wearing. And another dress with the hem not even finished. These sites, after getting bad reviews, just change their names and laugh at us Americans. This is the last time I purchase anything on line. You could buy this junk at the $5.00 store!.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
What a great team! Such good customer service, efficient, professional and go above and beyond to make your shopping experience a pleasant one. Definitely my favorite online store not only for their beautiful and well-made clothes, but also for their amazing equipment, nothing is too much trouble! Thank you!
I experienced incredible customer service through this page! In particular, an agent really went out of her way to accommodate me, had asked for a dress and the shipment took a little longer than usual and was extremely helpful and very friendly and generous.
Simple online shopping with good size availability. Super fast delivery. My two teenage daughters are very happy with their new pants. I hope to see how they wash up, but I am pretty sure I will be a regular in the very near future.
My whole purchase process here was online, it was fast, the clothes have not yet been delivered, 4 days have passed so far, but I suppose that due to the pandemic it is normal. Overall, it's a user-friendly website, with cute and accessible clothing. I will surely buy again
Overview
Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 23rd among Women's Clothing sites.
Company Representative
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
Kindly please take photo of the related problem for our check so that we can solve the problem for you.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin