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Roselinlin has a rating of 3.4 stars from 3,767 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roselinlin most frequently mention online boutique, customer service and good quality. Roselinlin ranks 20th among Women's Clothing sites.
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I love online shopping and I purchase frequently from Roselinlin and I'm always satisfied. No issues, quick shipping and always get what I ordered.
I made the mistake of ordering from this company via FB. Never again will I trust FB advertisers. This company is owned by the richest man in China. They have satellite warehouses all over the U S. So when your packages come they won't have Chinese writing they have an address with a warehouse street number and city, state. They are very sneaky. Totally fraudulent! So don't open the package and send it, return to sender, cross out your name and address. No proof that it was received. Call your bank and dispute the charges.
RATING IS 0!
I placed an order thinking I was ordering from a U.S. company until I saw the Chinese writing on my CC account. The return address on the packaging is a US address:
1100 Cranbury South River Road. Monroe Township, NJ *******.
After emailing for a return authorization they offered 15% refund. I refused the offer. I wanted to return 2 of 3 shipments. I haven't received 3rd package and offered to refuse it.
I was given an address in China to return the Junk I received and said if I refused the 3rd package, I would never get a refund. I'd have to pay, air freight plus customs charges and was told at Posting that it would cost more than was worth and I can't prove they ever receive it.
This company is not honest and I would think twice before buying online ever again.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Never got a confirmation number so I emailed. No response. So, I called a # ended up being a fake PayPal that asked for my ss#! Checked my bank account and they took my money. SCAMMERS!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Worst most disingenuous outfit you will ever try to do business with. Located in China with a business plan from hell. Received pants a week after ordering way oversized. Decided to eat two $8 shipping fees for a $16 pair of pants and return them, but had NO ADDRESS and NO PHONE NUMBER. After FIVE emails requesting the return address, I received not an address but an offer to keep the oversized useless pants having paid for them and offering me a 15% discount on more of their useless garbage. DO NOT DO BUSINESS WITH THESE GUYS. I unfortunately did not read the existing revews (95% panning them) until too late. Only gave them one star instead of ZERO because it would not allow me to hit submit.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Worse than bad. I almost exclusively shop online and this is the first time I have written a review since I believe ladies need to be warned about this product line. The pictures depicted beautiful clothing and what I got was sub par - something I wouldn't even look at in a outlet store. The material was cheap, the stitching was just short of basting (long running stitching) and the quality of the garment was substandard. They get you buy giving you discounts the more you buy. I purchased 3 blouses over 3 weeks ago. I have only received one so far, that I never would have purchased had I seen it first. The return policy is ridiculous since you have to send it back to CHINA at your own expense. They will give you a cash refund if you keep the garment... but who wants to keep something they will never wear.
I understand that this website also sells under another name. LADIES BEWARE! You know something is fishy when you read the reviews and the only 5 star reviews make absolutely no sense.
Just got my second garment and was a cheap disgusting garment - terrible quality. Will send this one back to China no matter the cost. Can't understand how a company like this continues to sell clothes.
I never write reviews but I feel taken by this company!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Me gustaría que trabajaran únicamente en un aspecto y es en una buena traducción de la página, para facilitar el proceso de compras. Con la ropa no tengo ningún problema, es linda.
Highly recommended page, fast processing times, variety of products, excellent prices, and correct shipping times, a very pleasant and safe experience
They use Anthropologie-like pictures and basically try to re-create the clothing. The clothes are a joke. I'm out $160. I sent my items back, but tracking only went as far as leaving the states. They say they never got the clothes.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I´m a regular customer, the truth is that it is my favorite store and I love to buy clothes and shoes and this store is always my first option.
Not to buy any product from this company.The delivered cloths are poor standard, like as they came from China off street shop( branded as Miss Look). Refund and resend back is oversea to China and it gave only 2 weeks to reach them otherwise they refuse to refund, impossible. Colour of blouse is totally different but they argue. It is FAKE products, they copied elegant picture from somewhere to advertise on line.
Refund is impossible.
I ordered in early June but delivered only after 3-4 weeks, one by one delivery via DHL. When I got notice from DHL as delivery is going to take place on such date. I contacted DHL who said the goods were not even collected at Depot at Dubai. DHL advised me to contact Roselinlin to collect from depot. So DHL text message to my mobile is even scam message from the company just to reassure.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
The quality of the service and the products they sell are really satisfactory and very good. So far I don´t complain, all items have arrived on time and they are of good quality
It´s the first time I made a purchase here, and I think I will buy again, I really enjoyed the experience.
Fabric is comfortable and soft. But I have been precise, I use size M, and I ordered M. I would recommend choosing an L, for women who wear my size
I ordered an item in June. I never received a shipment confirmation so I emailed them. They said it was back ordered. I requested a refund and they just ignored me. I'm trying to get PayPal to help. This company is not legitimate!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Roselinlin clothing has been popping up on all my devices! I saw a dress (a shift kind of dress) that looked perfect for a hot summer day. I ordered a size up because I want it to be loose for hot weather. It took longer to receive than most orders online. I really liked it. BUT I couldn't get the dress on over my bust. (I'm a c cup and I ordered a size up)
So I followed the directions to return and they sent back an email asking for the exact info I'd provided in my email. THEN, after another email from me Vincy advised that its so complicated to return that he suggests I accept 15% back from them. The company is in China and even though the clothing looks loose and comfortable, its probably made for Chinese women. Not a 78 year old chubbette... SO BE WARNED... BUY A COUPLE SIZES UP OR... DON'T ORDER FROM THIS COMPANY.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
NEVER buy anything on this site. It's a fraud! The clothes are flimsy and not true to size. Just try to return something... they make it so impossible you might as well give it to a thrift shop. They change their name constantly. They make up fake good reviews. You can tell because they use poor English. They are located in China and it took three months to receive an item. Look up customer reviews on their site and see what I mean. I would estimate 90% of the reviews are POOR. The other ones are made up.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
These sites are all scams out of China. Do not order! They are advertising on facebook, which I trusted but not anymore. I am working with paypal to collect my refund. Wish I would have read these reviews 1st. There reviews on their site are fake and I posted one that was never added.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
I should have read reviews first Worst product! Very cheap. Clothes have loose threads at mosts seams and hems. You have to pay for returns no matter what I will be contacting my Visa to challenge charges.
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Clothes are not accurate sizing and when my items were too small they said we will offer you 15% refund, which is best option because it will cost you to return them, plus customs and it will take a long time (their words). Won't be buying with Roselinlin again nor recommending them! I'll buy in Australia where at least the returns policies are fair and ethical!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin
Answer: Not only are they a size or two smaller, the cut is horrid definitely not fitting across the shoulders, arms, bosom of an American plus size.
Answer: There is a returns policy page on the Roselinlin website. It clearly states that you must send items to China or take a 15 percent refund. You can fight them through your banking institution or Paypal.
Answer: No such thing. They are a shady company from start to finish. They are based in China and have no way to contact them. Took me 6 weeks to get my order and I had paid extra for shipping too!
Answer: Please do not order - the clothes smell and are awful quality. Do not be fooled by the pictures!
Answer: Throw it out! It will cost you $$$ to return it and they know this.
Answer: Yes, it is a scam. I ordered three items in May (it's now the end of July) and I still haven't received them. Call your bank and file a fraud claim or go through PayPal. Bank is faster.
Answer: Yep... six weeks or more. No way to return crappy items. No way to contact them when you don't get what you ordered Sham from start to finish!
Answer: They dupped us. i got 20% back on a 114$ order. Donate clothes. Or give away and warn others
Answer: Very shady... they really are the worst! DON"T DO IT!
Answer: They won't fit and then you cannot return. DON"T DO IT!
Sorry for your unsatisfied.
Could you tell us your order number so that we can check and handle this issue for you?
We valued your business and we will try our best to help you resolve the problem.
If you have any other questions, you can drop us an email (service@roselinlin.com) at any time and we will get back to you ASAP.
Have a nice day!
Best regards,
Roselinlin