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Roberts Camera

How would you rate Roberts Camera?
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Arizona
1 review
0 helpful votes
Follow Courtney H.
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Convenient
October 10, 2018

I received my package without having any problems and my new camera body works great.

I'm not ready to upgrade but I'm ready to expand my gear for wedding portraiture. Used photo equipment in great condition is the way they go! I will make more purchases in the future.

Date of experience: October 8, 2018
Indiana
2 reviews
0 helpful votes
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I was pleased with my purchase and received it the next day! I experienced some auto focus issues, so I should have opted for the older lens for that body. Other than that it works good. I just needed a backup to my 5d mk II.

Date of experience: November 5, 2018
Texas
3 reviews
0 helpful votes
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Very reliable and excellent warranty. I purchased a used camera and discovered it had a flaky SD card connector. I emailed and promptly received a return shipping label and as soon as they received the camera, they issued a refund. More recently, I purchased 2 Olympus Pro refurbished lenses from Roberts at a substantial discount to their new price. Olympus has a 90 day warranty but Roberts covers them up to 6 months, which saves on having to buy an extended warranty.

Date of experience: April 29, 2019
Oklahoma
1 review
0 helpful votes
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Trade in and new lens purchase
April 28, 2023

I traded in my Sony camera and lens for a Tamron 18-400 lens. The mail in process was easy using the supplied label.

My equipment was valued at what I was expecting.

I received the new Tamron 18-400 lens in a timely manner but it was making a buzzing sound when I connected it to my Sony camera using a Sigma MC11 converter. I tested the lens using a different Sony camera and converter and it did the same thing. I also tested a different Tamron 18-400 lens with my camera and converter and it did not buzz.

I spoke with Miguel and he arranged for me to exchange the lens for a different one.

I have mailed my first lens back to MPB and it should arrive there on Monday.

I'm looking forward to getting the replacement lens soon.

One option that I wish was available is to be able to split my purchase between two credit cards. I had a gift Visa I wasn't able to use with this purchase.

Overall I'm very happy with my experience at MPB.

Thanks,

Micah

Date of experience: April 28, 2023
Kentucky
1 review
0 helpful votes
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Nikon D700 Camera
April 29, 2020

Though the camera was rated as "good" i would have to rate it as great!
Its picture matched what i received, along with the accessories.
This was my 1st purchase from this site, and i will definitely be returning

Date of experience: April 28, 2020
California
1 review
0 helpful votes
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Shipped fast
March 16, 2023

Camera arrived very fast, and all of the electronics seem to function fine with the addition of fresh batteries. Condition was as described. Unfortunately, it's still to cold to shoot test film, so a full function test is pending.

Date of experience: March 16, 2023
Illinois
1 review
0 helpful votes
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I purchased an Olympus EM1Mk2 listed as 'Mint' condition, and it was all of that. In my past experience their products have always been better than described and have functioned as if they were factory new. I love this company and what they sell.

Date of experience: August 4, 2018
Meredith R. Roberts Camera Rep
over a year old

Thank you for this wonderful review John - we appreciate you! Thanks for your business!

Maryland
1 review
0 helpful votes
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Great camera and customer service
February 8, 2023

As always 100% great customer service! My recent purchase was a Sony A7R iv-A which is a very great camera to have. The camera was in great looking condition and works like it should. Thank you very much I will be purchasing again soon.

Date of experience: February 8, 2023
California
1 review
0 helpful votes
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Roberts Camera is the first place to search for everything Photographic. They have huge selections and their Web Store is easy to navigate. Prices are always competitive and their rating system on Pre-Owned equipments are Spot On. The pictures of items are thorough so customers can view up close what they are purchasing. If you are looking for anything photographic - Roberts Camera should be the first place to go.

Date of experience: September 28, 2018
Oregon
1 review
0 helpful votes
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A student broke our Canon A-1 camera and purchased one from this company. It had a layer of dirt on the body, and squeaked when I advanced the lever. I took it to a camera repair place in Portland, and it will cost $143 to fix the squeaky mirror and the light seals have to be replaced. Never again!

Date of experience: June 26, 2018
South Dakota
1 review
0 helpful votes
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This is my second purchase from these folks and I couldn't be happier. The lens was priced right and the quality was listed as excellent, but in all reality could have been listed as mint. Hard to tell it was used at all!
Very fast shipping, excellent packaging.
I will consider this company my "go to" for any new or used photographic equipment in the future!

Date of experience: March 22, 2020
California
1 review
0 helpful votes
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I have no idea which item this review is for. Hey Roberts! Please put a little hint into the email as to what the item under review might be. At this time it is only a guess as to which item I am reviewing.
The common thread between the two items is that they both arrived undamaged. Both items fit the camera and work as expected.

Date of experience: June 5, 2020
Minnesota
1 review
0 helpful votes
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Great service
November 25, 2020

Quick an easy way to purchase an got my lens in a timely time frame thank you very much, an sent me a nice catalog for other purchases... Am very satisfied an look forward to ordering more items in the future.

Date of experience: November 25, 2020
Pennsylvania
1 review
0 helpful votes
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As usual, the lens arrived on time, and as usual, it is in better condition than advertised! UPP/Robert's Camera know how to gain loyal customers. Great service, great prices, and great products. I'll wait for UPP to get an item in rather than buy it elsewhere.

Date of experience: May 12, 2020
Michigan
1 review
0 helpful votes
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Even in these difficult times order was executed quickly, well packaged and promptly delivered. Mint condition was true even for original packaging! Very happy. Can recommend the company and will order more in future.

Date of experience: April 17, 2020
Kansas
1 review
0 helpful votes
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Excellent transaction
August 7, 2018

My used camera came quicker than first scheduled. Was packed well and the camera was better than what it was described. Looks and operates as new. Excellent experience but I have bought from Roberts before and have never been disappointed.

Date of experience: August 7, 2018
Meredith R. Roberts Camera Rep
over a year old

Thank you Mel! This feedback means so much to us. We appreciate you!

North Carolina
1 review
0 helpful votes
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You can rest assured that you are getting what you see on the Used photo stuff ad. I have always been surprised and pleased that the grading of the used goods (and I've bought both digital SLR cameras and lenses) on the UPP site are very accurate. Prices are always the best around, shipping is within 2-3 days and free! Goods always are packed well in bubble wrap around the item and then packaged in a box with more wrap. Nothing ever is loose in the box when I receive it. Good job again UPP!

Date of experience: September 6, 2018
North Carolina
3 reviews
0 helpful votes
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Great and easy purchase experience at Roberts website. The prices are compatible in today's market and financing is made easy through Affirm. Shipping is super fast and the packaging is virtually break proof. Now to continue to enjoy my GoPro.

Date of experience: March 9, 2019
California
1 review
0 helpful votes
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Inoperable graded cameras
March 19, 2023

Prices for Inoperable graded cameras and lenses can be very low. They are untested. I have purchased some camera bodies rated inoperable and received fully working and cosmetically beautiful cameras for
Less money than it costs to ship them. Other times I have received non-working cameras, just as I was told they might be. But always for the lowest prices. I am satisfied shopping at usedphotopro.com.

Date of experience: March 19, 2023
Wisconsin
1 review
0 helpful votes
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CamRanger from Roberts Camera
February 10, 2023

This was a pleasant experience! Product was exactly as described an in the condition described. Shipping was faster than most online businesses! Definitely will look this direction for future purchases!

Date of experience: February 10, 2023

Overview

Roberts Camera has a rating of 4.4 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roberts Camera most frequently mention customer service, excellent condition and photo equipment. Roberts Camera ranks 3rd among Camera sites.

service
11
value
11
shipping
11
returns
6
quality
11
+33