The lens purchase from Robert Camera arrived exactly as described in mint condition. I have made several purchases from Roberts Camera and I have been consistently very satisfied with the quality meeting their descriptions.
The customer service provided by Scott was stellar. Responsive, knowledgable, courteous and honest. Everything you could hope for in an online transaction. Can't emphasize enough the honesty and integrity shown by this individual, and by extension, this company.
The lens I bough was exactly as pictured on screen. It was described as "excellent condition" and it definitely was. It was delivered fast and on time. This company has gained my trust, I know exactly where I will be getting my camera gear from now on.
After a seemingly fruitless search, I found the camera I was looking for on the Roberts/UPP website. The staff was friendly on the phone and on email. The box was well packed and the condition of the camera was better than expected! Bravo. Nice to k is they stand behind the sale for 180 days, too!
In a well packed box and in very, very good condition.The lens was as promised in very good condition, everything works as it should aka the auto-focus, the lens glass is pristine, the shipping was quick and the price was just right.
After several weeks of searching for used Nikon film cameras, I chose Robert's Camera to purchase from. First, the description of available equipment included details about an item's condition that I did not find at other sources. Second, Robert's Camera prices are extremely competitive. Third, my purchase arrived quickly in a carefully packaged box. My purchase of a Nikon Nikkormat Ftn camera and Nikkor lens were the first from Robert's Camera. This purchase will not be my last.
I looked everywhere for the FUJI XT3 and only Roberts had what I needed. The staff was very friendly when I called them from out of state requesting info. I highly recommend this place over several of the other big camera stores whom are less than helpful when you have questions.
I ordered the Tamron 18-400mm lens for Nikon and received it within a couple days; during the Christmas holiday. It was a very quick and easy process and I will use Roberts Camera for future lens purchases. The lens itself is great so far; I did notice it is "tight" around the 50mm mark, but that might be normal. It's my first tele-zoom lens so I'm not sure.
I was in quick need of another Nikon SB800 flash and the only placed that I found a used one was through Robert's. They were as quick as Jimmy John's... I ordered it and had it two days later. The flash was just as describer in the listing. Thanks Robert's for getting me out of a possible bind.
I have been buying lenses from Robertscamera for more than a year now, they always have accurate description for the items, I know what I am buying, no surprises, and very good price too!
I have very good experience with them, and very satisfied with all my purchases.
Thanks.
Lens was in excellent condition and at a fair price. Tripod foot was missing and it didn't state that in the ad but it also wasn't in the image so I suppose I should have assumed it wouldn't be included with the lens. However, I do feel like it should have been mentioned considering the replacement is $150 but if given the option to complete the transaction again I still would.
Item was correctly advertised and may be a little better than GOOD! Cosmetics are very good and it works just fine on my older Nikon DSLRs. Lens is just a little lighter than I thought it world be. But that is good also. Shipping was quick!
The lens is wonderful and exactly what I wanted. Thanks again to James Cunningham for the help and advice he gave me the 1st time I shopped with you (that's why I keep coming back) and thanks to gurushots for referring me to you guys
Thank you for this wonderful review Kallee! We really appreciate your business!
They delivered my order quickly. Just as they have in the past. Both times I couldn't have been happier. I definitely plan to do business with them in the future.
I got this to replace my Canon XSI. I am impressed with what Canon T1i I got from you. I checked the shutter count and it is true to what you advertised.
The 6-month warranty is testament to your company's commitment to customer service.
Roberts provides superior customer service. My Zuiko 7-14mm f/2.8 Pro lens was well packed and I received it a day before I expected it. Their descriptions of this used lens was accurate. I have bought multiple new and used items form Roberts and I am always happy with my purchases.
I'm very happy with my purchase. The delivery time was good and the lens was packaged properly and securely. The lens, a Sigma 17-50mm f/2.8 is as described and in my opinion even better than described. Bonus...it was 40 to 50 dollars cheaper than Adorama, and B&H. UsedPhotoPro has a permanent home in my bookmark bar.
My order was shipped quickly and arrived within a week. Everything i ordered except a 70-300mm lens was there. I contacted them and got a quick response, they shipoed the lens and the problem was solved without any issue.
I am a long time customer of Roberts Camera, Used Photographic Pro department, and have total confidence in their grading and evaluation of the used photo equipment. I have purchased a used Canon EOS system, P&S cameras, numerous Canon flashes, and have never had a problem with any these devices. I trust them without question.
I purchase a Canon 550EX Speedlite and I am more than happy with my purchase. Would I have liked a new and current model, of course. However, $34 latter I'm learning and growing as a photographer where I wouldn't be able to on my budget if I had to wait till I could afford new equipment. Being able to buy good gear at reasonable prices, is why I believe more people should buy used Photo equipment from robertscamera.com.
Answer: Similar to above... got used strobe didn't work... they had another listed same unit I purchased it and complained about the first one... they refunded the price on the one that didn't work, and I got the 'next' one a few days later... and it works fine... and has their used warranty which as I recall is 180 days... better than anyone on eBay and at similar prices... with usually free shipping always in my experiences.
Answer: Yes legit and good people to boot. When I got a unit that didn't work... they refunded... I actually ordered another identical unit from them before I got that refund... both used units... and the second one worked fine and they gave a total refund on the first one that did not.
Answer: Price and inventory. I have a tendency to buy used when I can for $$ savings. They have a rotating stock, and often their prices are as good as eBay... and Roberts has a warranty which from private party on eBay you will not receive... and they stand behind that warranty. No brainer. You do have to visit their site to check inventory often as it changes with used gear.
Roberts Camera has a rating of 4.4 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roberts Camera most frequently mention customer service, excellent condition and photo equipment. Roberts Camera ranks 3rd among Camera sites.
Thank you for your business Peter, and for taking your time to leave this great review about our store!