• Roberts Camera

2018 CUSTOMER CHOICE AWARD

Roberts Camera

Overview

Roberts Camera has a rating of 4.39 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roberts Camera most frequently mention customer service, excellent condition, and photo equipment. Roberts Camera ranks 6th among Camera sites.

  • Service
    9
  • Value
    9
  • Shipping
    9
  • Returns
    4
  • Quality
    9
Positive reviews (last 12 months): 95.2%
Positive
20
Neutral
1
Negative
0
33
See all photos

What reviewers want you to know

Positive highlights

  • Time and time again Roberts Camera has been outstanding.
  • I appreciate their excellent customer service, as well as their competitive prices.
  • 2018 Customer Choice Winner

Critical highlights

No critical highlights yet

How would you rate Roberts Camera?
Top Positive Review

“Just as described”

Ryan S.
2/20/24

These guys are great, the lense that I ordered was in great shape just like it had been described. The battery drive was in great shape as well. I called and asked questions before ordering and they answered all my questions. Great knowledgeable, helpful and friendly staff. 2.8 Macro Wide angle aftermarket crystal clear optics and great detail in the photo.

Top Critical Review

“Very good rating is not good at all”

Leo A.
3/8/19

The reflex viewer I ordered got a missing part. The ratings of the product shows very good. I expect the product to be functional when I receive it. I cant really use what I bought.

Reviews (275)

Rating

Timeframe

Other

Reviews that mention popular keywords

roberts camera (32) customer service (22)
Thumbnail of user ryans2224
1 review
0 helpful votes
February 20th, 2024

These guys are great, the lense that I ordered was in great shape just like it had been described. The battery drive was in great shape as well. I called and asked questions before ordering and they answered all my questions. Great knowledgeable, helpful and friendly staff. 2.8 Macro Wide angle aftermarket crystal clear optics and great detail in the photo.

Tip for consumers:
Not the first camera equipment that I have bought there and wont be the last.

Service
Value
Shipping
Quality
Thumbnail of user fmarkcombs
1 review
0 helpful votes
January 16th, 2024

I was looking for a Fujifilm X100V for a good while, and one day Roberts offered up a new one at MSRP, so I promptly ordered it. The advertisement, order processing and shipment were exactly as promised. They shipped it out in one day complete with tracking information. I will continue to do business with them.

Thumbnail of user meredithr26
Meredith R. – Roberts Camera Rep

Thank you for this wonderful review! We truly appreciate your business and we are looking forward to working with you again soon. Thank you! - Meredith, mreinker@robertscamera.com

Thumbnail of user michaels10654
1 review
0 helpful votes
March 20th, 2023
Verified purchase

Got a great price on a like new top of the line used camera. Roberts folks who do shipping should be commended. They go above and beyond to pack the gear-better than anywhere else I've ever ordered from. Very pleased!

Thumbnail of user martinf416
1 review
0 helpful votes
April 17th, 2023
Verified purchase

I wanted to upgrade my Olympus lenses and Used Photo Pro (UPP) had what I was looking for in the condition I wanted. I chose standard delivery, and they were delivered in three business days. I have sold equipment to UPP before, but this was my first purchase experience. The lenses were as advertised and, because they were in the price range specified, the warranty was a full year rather than 180 days. I am very satisfied with this dealer.

Thumbnail of user paule1245
1 review
0 helpful votes
April 9th, 2023
Verified purchase

Well, you really can't put down the experience because I bought the unit on the Internet but I learned a lot about Roberts cameras and they develop film which is going to help me hugely. Thank you.

Thumbnail of user michaelh6727
1 review
0 helpful votes
March 19th, 2023
Verified purchase

Prices for Inoperable graded cameras and lenses can be very low. They are untested. I have purchased some camera bodies rated inoperable and received fully working and cosmetically beautiful cameras for
Less money than it costs to ship them. Other times I have received non-working cameras, just as I was told they might be. But always for the lowest prices. I am satisfied shopping at usedphotopro.com.

Thumbnail of user leroyg81
1 review
0 helpful votes
January 25th, 2023
Verified purchase

Return customer because of previous GOOD experiences with your good prices, received as advertised items and great delivery times. Keep up the GOOD work.

Thumbnail of user jakeb375
1 review
0 helpful votes
February 18th, 2023
Verified purchase

Lens was exactly as described! Shipped fast and well packaged. Can't beat the 1 year warranty on used lens either!

Thumbnail of user brianm3625
1 review
0 helpful votes
February 11th, 2023
Verified purchase

The lens arrived on time and is in good working condition. I am very happy with my purchase.

Thumbnail of user vickis988
1 review
0 helpful votes
February 14th, 2023
Verified purchase

Thanks for the opportunity to buy quality used lenses to help expand my business at a reasonable price

Thumbnail of user davids10215
1 review
0 helpful votes
May 10th, 2023
Verified purchase

Item was delivered relatively quickly within 10 days. Looks good and is working well, according to the description.

Thumbnail of user patb223
1 review
0 helpful votes
June 26th, 2018

A student broke our Canon A-1 camera and purchased one from this company. It had a layer of dirt on the body, and squeaked when I advanced the lever. I took it to a camera repair place in Portland, and it will cost $143 to fix the squeaky mirror and the light seals have to be replaced. Never again!

Thumbnail of user todde226
1 review
0 helpful votes
January 23rd, 2023
Verified purchase

No matter if it's Robert's or Used Photo Pro the service is always professional and reliable. Fast service and shipping for online orders. Great place to buy and sell equipment!

Thumbnail of user bernardt91
1 review
0 helpful votes
April 13th, 2023
Verified purchase

Easy to place and receive the order. Items were all just as advertised and met my expectations!

Thumbnail of user shawnb802
1 review
0 helpful votes
February 12th, 2023
Verified purchase

I bought a used lens for my camera and 2 days later it was in my hand. Great value and description of condition was spot-on. Will be buying from this company again.

Thumbnail of user dalej152
2 reviews
0 helpful votes
April 23rd, 2023
Verified purchase

I'd been looking for a Canon 500D closeup lens for months and was grateful to find one at Roberts. It was in excellent condition and included the original protective case, it arrived in a few days free shipping and well packaged. Thanks

Thumbnail of user luisz84
1 review
0 helpful votes
January 13th, 2023
Verified purchase

Great fast shipping, was at my door on the West Coast in as little as two days! Also one of the few online shops to have the color way I was looking for

Thumbnail of user clarencefg
1 review
0 helpful votes
May 3rd, 2023
Verified purchase

Good value fast shipping and I don't like to do reviews

Thumbnail of user michaelg5601
1 review
0 helpful votes
February 8th, 2023
Verified purchase

As always 100% great customer service! My recent purchase was a Sony A7R iv-A which is a very great camera to have. The camera was in great looking condition and works like it should. Thank you very much I will be purchasing again soon.

Thumbnail of user druep2
1 review
0 helpful votes
February 10th, 2023
Verified purchase

This was a pleasant experience! Product was exactly as described an in the condition described. Shipping was faster than most online businesses! Definitely will look this direction for future purchases!

Thumbnail of user richardk1142
1 review
19 helpful votes
September 5th, 2020

I have dealt with Roberts both buying new and used, and had no problems at all with their service or communication. In addition I have attended via Zoom a few of their seminars... for free, and really appreciated that opportunity. Also worked with the people putting on the seminars and they were always responsive and helped me if I had issues logging in. Good folks.

Thumbnail of user gregoryp694
1 review
0 helpful votes
May 26th, 2023
Verified purchase

The Nikon Z7 that I ordered was in great condition, as good as or better than described!

Thumbnail of user donh820
1 review
0 helpful votes
June 4th, 2023
Verified purchase

Easy ordering and quick delivery. Service at it's best!

Thumbnail of user jackm1606
1 review
0 helpful votes
June 4th, 2023
Verified purchase

Received package as promised, well packed. Very good condition.

Thumbnail of user traviss507
1 review
0 helpful votes
February 13th, 2023
Verified purchase

I really enjoy this camera and so does my daughter. Thank you.

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From the business

Family owned and operated since 1957, Robert? ۪s has become the premier source for new and refurbished cameras as well as a variety of photography equipment Roberts Camera is focused on personal service and getting you the right equipment for your vision.

Company Representative

Thumbnail of user meredithr26
Meredith R.

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4.4
275 reviews
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