Have purchased two used items now and both where in better shape than I expected.
100% satisfied with Roberts. Will continue to do business with these people.
Competitively priced, received in stated condition warranty.
Overall a very positive experience. I have ordered three items from Roberts and all arrived as stated.
Great service, excellent, highly conservative grading, phone help (not often needed) superb. Sometimes they don't have what I want, but I'll wait for it, rather than get it someplace else.
Excellent lens. Extra care in packing, and an acceptable amount of time until I received the order. I'll do business again, and I'd recommend them to my best friends.
Order and shipping process were quick. Love that I get cash rewards with my purchase. This store is my alternative to B&H or Adorama. Also great communication with their stuff.
Shopping was easy, and I love my new camera. I appreciated being able to see actual pictures of the used cameras before buying. I wish I'd found them years ago!
I don't like writing reviews but I've decided to make an exception for Roberts / UsedPhoto Pro simply because of the class leading customer service they have provided, not to mention the awesome pricing and quality goods. Roberts and UsedPhoto Pro are hidden gems for photo enthusiasts.
It was easy and simple. Very pleased only had a slight mishap when I ordered and paid they didnt have one of the items I purchased in stock so it took almost a week to get my money back.
Item exactly as described. I have only purchased a few items from Roberts Camera and all have met my expectations, together with good pricing and quick shipping means I will be back again.
Item packed well, fast shipping at the very good level product looked like new.
The company is above the rest for used camera gear. Recommend them 100%.
From order to delivery I was extremely pleased. The website purchase area is a little clunky - so it took a little extra time but, well worth it. The staff was friendly and very helpful and after the system accepted my information everything was EXCELLENT. I verified my order up-front and the feedback was fast and efficient. Communication was excellent and I was able to track my package along the way. Once it arrived - I put my new super telephoto (Nikon 200mm-400mm f/4.0 VRII) lens through its paces - it was and continues to be an outstanding purchase - I really wanted this lens; but, the new prices were absolutely out-of-reach. Going through this site - I was able to get what I needed at a fantastic price! Five stars just aren't enough to express my gratitude... thank you!
I bought a used lens for my camera and 2 days later it was in my hand. Great value and description of condition was spot-on. Will be buying from this company again.
Camera works perfectly as usual with Used Photo Pro items. Came ready to go with charged battery. Clean. Clear viewfinder and as seen in ad photographs.
Roberts is my first stop for anything photography & video. They are knowledgeable, resourceful, and always helpful. I've been a customer for more than a decade...,
The Nikkor105mm f2 DC was described as "excellent" condition and true as advertised it was received and my evaluation agreed with Roberts Camera, but upon looking closely at the serial number it had the distinct marking as a REFURBISHED item center punched indent. I may not have paid this premium price is I have known of this ahead of time.
No matter if it's Robert's or Used Photo Pro the service is always professional and reliable. Fast service and shipping for online orders. Great place to buy and sell equipment!
The Nikon TC-20 E III was like new, just as described and what I expected. Having purchased several other used items (Two Nikon SB-800 flashes and a Nikon 400mm f/2.8 lens) from Robert's Camera, I was confident in the quality of the items they sell. Couldn't be happier!
The Hasselblad waistlevel viewfinder came as described, and was in excellent condition. Matt Z helped me with my purchase online and made everything seamless. Thank you sir.
Camera arrived and works well as far as I've gone! All the functions that have been checked are good. Service from Robert's has been outstanding. I Wii definitely use them again
First-time purchaser. Got it delivered in a couple of days, and very well packaged. Very impressed with their warranty and return timeline. Will definitely be ordering from them again.
Overview
Roberts Camera has a rating of 4.4 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roberts Camera most frequently mention customer service, excellent condition and photo equipment. Roberts Camera ranks 3rd among Camera sites.
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- Carmel, IN, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members