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Roberts Camera

How would you rate Roberts Camera?
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Florida
1 review
0 helpful votes
Follow Jackson H.
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I ordered a Canon A-1 and a few lenses from Used Photo Pro and was very pleased with the experience and products they sent. Everything was exactly as advertised and in amazing shape. Careful thought went into the packaging as well. My only complaint is that the camera I bought was only advertised as having bad internal foam, upon receiving the camera I found that it had a pretty nasty shutter squeal. But that's nothing too major, and easily fixed. Other than that I'm content!

Date of experience: August 4, 2018
Meredith R. Roberts Camera Rep
over a year old

Thank you for your business Jackson!

Ohio
1 review
0 helpful votes
Follow Lisa F.
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Robert's staff was extremely helpful in helping me trade in my old camera body for a newer model. I appreciate their excellent customer service, as well as their competitive prices. So happy to have done business with them. Thank you to the Robert's staff for all of your help!

Date of experience: November 27, 2018
Illinois
1 review
0 helpful votes
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Super buy
April 4, 2020

Super buy through Roberts. Was not willing to pay premium price from a few other sellers. Looks new, works perfectly. Added the red case with detachable case and it is a good look. Package came wrapped securely, and arrived in a few days. Will do business again with Roberts.

Date of experience: April 2, 2020
Texas
1 review
0 helpful votes
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Well, you really can't put down the experience because I bought the unit on the Internet but I learned a lot about Roberts cameras and they develop film which is going to help me hugely. Thank you.

Date of experience: April 9, 2023
California
1 review
0 helpful votes
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Great service.
August 15, 2020

I have a couple of places I shop when it comes to camera equipment, but I think I found my new spot at Robert's. It's simple, easy to use, no fluff, and straight to the point. The product was in better condition than I anticipated; Overall, it was a pleasant experience.

Date of experience: August 15, 2020
California
1 review
19 helpful votes
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I have dealt with Roberts both buying new and used, and had no problems at all with their service or communication. In addition I have attended via Zoom a few of their seminars... for free, and really appreciated that opportunity. Also worked with the people putting on the seminars and they were always responsive and helped me if I had issues logging in. Good folks.

Date of experience: September 5, 2020
Ohio
1 review
0 helpful votes
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Time and time again Roberts Camera has been outstanding. I have bought a couple of high ends lens and both of the products did not disappoint. If you want to save money with a lot of safeguards to protect your investment this is the place to go. The only negative is I wish they used FEDEX because UPS did a terrible job at getting me my purchase. It was so bad that I had to take a star off of what should have been 5 stars.

Date of experience: July 26, 2018
Ohio
2 reviews
18 helpful votes
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Canon EOS 6D MkII Body
September 5, 2020

Beautiful camera at a significant discount under new. Great customer service, warranty and return policy. Their "excellent" rated items are a great bang for the buck. My only request is that they return the configuration of bodies to the factory new setup. I thought there was something wrong until I called Canon Customer Service and found out how to reset the camera.

Date of experience: September 5, 2020
Indiana
1 review
0 helpful votes
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Smooth process!
October 15, 2018

Process was smooth from the beginning even though I do have some trouble with the website when I'm on my phone. I usually have to get onto my laptop. But overall, I love my new camera and it came in perfect condition.

Date of experience: October 13, 2018
Canada
1 review
0 helpful votes
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Impressed
August 24, 2020

As a first time buyer I am impressed. I bought two used cameras that were exactly as described and presented on the website. The international order was promptly shipped, carefully packaged, and arrived earlier than I had expected. I will definitely be a return customer.

Date of experience: August 24, 2020
New Mexico
1 review
10 helpful votes
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Totally Satisfied
February 14, 2020

Just my second order from Roberts but I will continue to seek items I want from their used dept. Both orders were exactly as described. I appreciate that they show photos of the actual item for sale. Also really enjoyed the Kevin Raber visit and seeing the operation gives me even more confidence.

Date of experience: February 14, 2020
Alabama
1 review
0 helpful votes
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I'm pleased with my purchase of a fair condition D700 - wish the shipping was free though as it is for all other conditions. It's great to have. Photos of the product to help decide on buying a lower priced camera that might be a bit rough looking!

Date of experience: September 14, 2018
Illinois
1 review
0 helpful votes
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Canon Camera Purchase
September 1, 2020

I have been doing business with Roberts for over 25 years. Everyone is professional, friendly, and knowledgable. They are not in the business to "up sell" you, but to make sure that you will be satisfied with your choice. You cannot go wrong buying from them.

Date of experience: August 31, 2020
California
1 review
0 helpful votes
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Roberts rated the Fujifilm 23mm f1.4 used condition lower than it actual is. That was a pleasant surprise. Roberts also gives six or twelve month warranties on most used camera bodies and lenses puts them ahead of other online retailers that sell used kit. My lens came with a 1year warranty. Finally, the order was processed and shipped the same day.

Date of experience: September 21, 2018
California
1 review
0 helpful votes
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I bought my dream Nikon for very fair price, and was worried about my first online purchase.
I called usedphotopro, and they explained what I was getting and spent lots of time making sure I got answers I wanted. She even checked what type of batteries I would need to replace the old mercury batteries, which are no longer available.

I ordered it, and even with free shipping, received it in two days. I had carefully checked the photos, and the camera's condition was excellent; even better that I thought it would be. Shutter, light meter and all else Works great. Remember that this Nikon F is 55 years old.

Date of experience: November 12, 2018
California
1 review
0 helpful votes
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I ordered a used camera and lens, both arrived promptly and were better condition in my opinion that described. Camera battery was DOA, replaced promptly under 180 day warranty. Thorough customer service follow up via e-mail from the time I placed the order until warranty issue was resolved. Thank you, highly recommend.

Date of experience: March 12, 2019
Michigan
1 review
0 helpful votes
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Excellent experience with Roberts. Used to deal with other NYC stores but Roberts service is more personable and faster--with the same excellent pricing. So I am a new happy Roberts client!
The lens was packed solidly and there was no way it could have been damaged in shipping. Lens is as advertised-clean and no issues!

Date of experience: August 13, 2018
Meredith R. Roberts Camera Rep
over a year old

This review made our day Max! Thank you for your business and for taking to time to send us this great feedback.

Mississippi
1 review
0 helpful votes
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Completely satisfied.
November 19, 2020

Ordered an item that is back ordered on a lot of other sites, so I was very pleased to find it in stock at Roberts Camera. The item shipped quickly and I received it in just a couple of days. It was packaged well and works great. I will definitely order from this company again.

Date of experience: November 19, 2020
Florida
1 review
0 helpful votes
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The Think Tank 15" My 2nd Brain was out of stock in most places. Not only did Roberts have it, but they had it at a great price. I have a bunch of Think Tanks products and they're all terrific. The item was shipped quickly. As usual, no issues in dealing with Roberts Camera. That's why I'm a returning customer.

Date of experience: September 24, 2018
Arizona
1 review
0 helpful votes
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Convenient
October 10, 2018

I received my package without having any problems and my new camera body works great.

I'm not ready to upgrade but I'm ready to expand my gear for wedding portraiture. Used photo equipment in great condition is the way they go! I will make more purchases in the future.

Date of experience: October 8, 2018

Overview

Roberts Camera has a rating of 4.4 stars from 275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Roberts Camera most frequently mention customer service, excellent condition and photo equipment. Roberts Camera ranks 3rd among Camera sites.

service
11
value
11
shipping
11
returns
6
quality
11
+33