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Pennsylvania
1 review
0 helpful votes
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Justice for joshua
April 13, 2023

Your horrible establishment kicked out a small feeble orphan child. Never setting foot in your stores again.

Date of experience: April 13, 2023
California
1 review
2 helpful votes
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Susan Marie Tunget
April 6, 2020

This person, Susan Marie Tunget Rite, also is known as Sue Boyts Raven Herron Sue Sperry Marie and Kelly, Aid Employee Ridgecrest California is all over the internet in Rite Aid Reviews. Since I have lots of free time, because of this virus I decided to look this employee up. This is one thing I found. I will be shopping at Walgreens from now on.

Defendant Information: Name: TUNGET, SUSAN Birth Year: 1961
Case Information: Court Case #: BF*******A Filing Date: 04/13/16 Related Case #: NONE
Arrest Date: 05/24/16
Bail Amount: NO BAIL Bail Status: EXONERATED Bail Type: SURETY BOND

Charges/Dispositions
Count Type Code Section Charge Description Charge Disposition Disposition Date
001 F PC 118 PERJURY DISM - FURTH. OF JUSTICE 07/21/16
002 M WI *******(C)(2) OBTAIN AID BY FRAUD OVER $400 PLED NOLO CONTENDERE 07/21/16

Sentence Information
JAIL/PRISON 1 DAYS,
TOTAL CREDIT 0001 TIME SERVED 1 DAYS
CONFINEMENT LOCATION JAIL
SUMMARY PROBATION GRANTED FOR 3 YRS

Date of experience: April 6, 2020
Maryland
1 review
1 helpful vote
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The rite aid pharmacy on morningside ave has the worst customer service. They make you feel as though you're inconveniencing them to do their job

Date of experience: November 15, 2021
California
6 reviews
0 helpful votes
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Ms. Burr,

From one woman to another, I am reporting to you that a male Hispanic manager was very rude to me today, Saturday, May 27,2023, in the Rite Aid at 220 East Grand Avenue, El Segundo, CA *******.

The manager was ringing up some items at a cash register when I asked if a code is required to use the restroom. He said he would have to open it for me, and I said you're the only cashier with people waiting. The manager proceeded to walk toward the restroom as I asked why customers can't use the restroom on their own which was previously permitted. The manager coldly replied that some people steal, and I asked what using the bathroom has to do with stealing. THE MANAGER REFUSED TO TALK ANYMORE. I commented on his rudeness, and he coldly told me to tell corporate -which I am doing now. Although a middle-aged Hispanic female employee was very nice to today, the younger Hispanic male manager was a jerk to me!

PLEASE DON'T HIRE RUDE RITE AID EMPLOYEES, ESPECIALLY MANAGERS! IF THEY WON'T CHANGE THEIR BEHAVIOR, THEY SHOULD NOT BE ALLOWED TO KEEP WORKING AT RITE AID. SIMPLE AS THAT.

Thank you.

Date of experience: May 27, 2023
North Carolina
1 review
0 helpful votes
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Order online. Given conf.# Track order. Declined! C. serv say they have no reason why and cannot help!

Date of experience: June 7, 2022
Florida
1 review
0 helpful votes
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If you are legally blind, or have a disability that prevents you from driving, do not go to the Rite Aid at 5210 Oaklawn Blvd. Hopewell, VA *******; or potentially any other Rite Aid. I went to this Rite Aid in order to be tested for COVID-19. I had an appointment, but they refused to test me because I was not in a car, but instead was on a bicycle. I am legally blind and therefore cannot drive a car. I live by myself, and the only way I can get around is by biking, walking, or taking a taxi/Lyft/Uber. There is a chance that I have COVID, so, in an attempt to not spread it to anyone else, I decided to be tested. I selected the closest testing site to where I live and made an appointment. When I arrived, however, I was told that they would not test me because I was not in a car. I told them that I was legally blind, and therefore could not drive. Since I did not want to take the chance of getting anyone else sick, I could not take a taxi, Lyft, or Uber. They still refused to test me.

Apparently since I have a disability that prevents me from driving a car, I do not have the same rights as everyone else who can drive. I do not have the right to be tested for COVID. I do not have the right to keep other people safe and not be a speeder of COVID. Ever since going legally blind in my late-20s, I have struggled with accepting my new limitations, but I never thought that I would be denied the right to be healthy or to keep others safe from a virus that has killed millions because of it.

Date of experience: January 24, 2022
New York
6 reviews
1 helpful vote
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I shop at this site all the time and "Brenda" and her staff are wonderful. Good deals weekly and good customer service,plus self service kiosk.

Date of experience: July 8, 2023
New Jersey
1 review
2 helpful votes
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Horrible hr staff
June 1, 2023

Danielle Martinsen doesn't deserve the position she holds as the hr manager. She abuses power and create a hostile environment.

Date of experience: June 1, 2023
Virginia
1 review
0 helpful votes
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I am greatly disappointed in the service I received today at the Rite Aid (#*******) in Suffolk, VA. This store is convenient as it is on the way home from work. Today I used your online pick up service for the first and LAST time. I followed the instructions in the email I received and experience the worse customer service I have ever had. First, I walked into the (which was an option or curbside). I "was" going to purchase more items once I picked up my order which unfortunately didn't happen. I walked up the counter where the "online pick up" sign was (as instructed in the email). The young lady behind the counter was sitting down talking to someone and never acknowledged me. Then another customer came up to the counter, she went over and checked him out as well as 2 other customers that stepped up after. When I asked if I needed to be in another line for my pick up, she laughed and said that I didn't need to come inside, they would have brought it out to me. She continued helping the other customers. When no one else was in line, she grabbed my order and pointed to the end of the counter without a word. As she was processing the order in the register she finally asked my name. After she completed my order and handed me the bag I asked to speak to the Manager on Duty. She proceeded to yell for someone named "T" and then told her a customer wanted to talked her. When the manager came from the back the girl never even directed her to me. I had to stop the manager from walking to the counter. After telling her the issue, she did say she was sorry but I don't feel anything will be done about this. So with all that said, I will be posting this on every media site I can because I work in retail and I would NEVER treat a customer like I was treated today. The cashier ID# is *******, transaction # *******, register #2, date and time 9/6/2022@ 404pm. Regardless of the convenience of this location I will NOT be using this store again and most likely any other Rite Aid.

Date of experience: September 6, 2022
Idaho
1 review
0 helpful votes
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Waste of time. Waiting and then nothing. Will not use again

Staff not helpful I spent 5 hours waiting. Not happy

Date of experience: August 16, 2022
New York
1 review
0 helpful votes
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INTERNET SAYS RITE AID ARE STRAPPED FOR CASH THEY RECOMMEND that none buys ther stock, that stock analyst say that, and I out emphasis o stay out I rite and THEIR FRIEND WALGREENS WHIM THEY bought 2100 of their failing stores and they will fail this year in the year of the ox that rite aid will go bank ruot and amamzon do nit want them yet they are trying them out and they aint working they are cash strapped so i8t is time public cash their stock, they will nut worth a dam when the stock exchange crashes quicker than y think so there is world wide recession and trump says ni there is no recession but rite aid will go yander bankruotcy where they been in for years and some will put them out of their misery say amen

Date of experience: September 2, 2019
Clara R.
Oregon
514 reviews
611 helpful votes
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Nice deals
September 26, 2018

Now until october 6th all cosmetics and hair products are half off. Nice sales i always find good things here

Date of experience: September 25, 2018
California
1 review
0 helpful votes
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Gentlemen in Lancaster, CA. Riteaid was very slow and rude. I won't be purchasing from this rite aid ever again.

Date of experience: August 7, 2022
Connecticut
1 review
1 helpful vote
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Despite repeated request rite aid cannot correctly process a prescription
This attitude is the worst I have ever seen and don't care to fix their lack of intelligence

GO ELSE WHERE

Date of experience: January 6, 2023
France
3 reviews
0 helpful votes
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One-half gallon
May 31, 2020

One-half gallon of milk in my local Rite-Aid today (Sat. 3/22) was $3.09. This is a shame!

Gristedes, CVS, etc. sell it for $2.

Date of experience: May 31, 2020
California
1 review
0 helpful votes
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Pharmacy Bakersfield, Ca
October 30, 2022

Your pharmacy sucks, we will be changing. Number 1, rudeness
Number 2 don't answer phone
Number 3 no help at counter, very slow
Number 4 RUDE

Date of experience: October 30, 2022
Pennsylvania
2 reviews
0 helpful votes
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I am a senior citizen who is overweight. I had to shop for my family and had an absorbent amount of items. In fact I spent over $ 500.00 today, August 10th, 2022. Maria the manager is always super kind PROFESSIONAL AND EXCEEDINGLY HELPFUL. She saw I was struggling to get items to the front area to check out. After waiting on her customers she said I will help you. HELP IS AN UNDERSTATEMENT MARIA THE MANAGER literally picked up my toilet paper, multiple paper towels packs kleenex boxes, detergents, many other items and took them to the front area, rang up everything with her team associate Mia and then Maria baged up and escorted me with my MANY MANY BAGS to my car outside. She placed Everything in my Trunk and backseats as I purchased so many items. I could of never completed my shopping tasks for my family without the EXPERTISE, KINDNESSES AND PROFESSIONALISM OF MARIA THE MAGNIFICENT AS I NOW CALL HER AND MIA THE MASTERPIECE HELPER. I dont know how I would of been able to do it without their strength and going THE EXTRA MILE FOR THEIR CISTOMER that's why I will return to this store Knowing Management like Maria and her team MIA really CARE. GOD BLESS RITE AIDE FOR HIRING EXTRAORDINARY PEOPLE. LIKE THESE WOMEN. THANK YOU MARIA THE MAGNIFICENT FOR YOUR EXCEPTIONAL CARE AND WORK ETHIC. MIA TOO WE APPRECIATE YOU‍

Date of experience: August 10, 2022
California
1 review
0 helpful votes
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I called the Rite-aid in the Commons, Calabasas and was asked if I could hold a minute… it has now been 40 minutes… still waiting!

Date of experience: May 21, 2022
New York
1 review
2 helpful votes
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Pay Online
March 30, 2021

DO NOT PAY ONLINE FOR ANY RITE AID TRANSACTIONS! DO SO AT YOUR OWN RISK! Had a horrendous experience at STORE 2771 in Rochdale Village Mall in NY.

Date of experience: March 30, 2021
Ohio
1 review
0 helpful votes
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Slow Service
December 28, 2021

Rite Aid in Newtonfalls, very slow Unprofessional service, They know they have you and act like they don't care.

Date of experience: December 28, 2021

Overview

Rite-Aid has a rating of 1.7 stars from 171 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Rite-Aid most frequently mention customer service and phone number. Rite-Aid ranks 35th among Drug sites.

service
79
value
59
shipping
28
returns
29
quality
52
+11