Rite-Aid

Dropped off a simple MD-written prescription.
The young male staff member was CLUELESS.
He disappeared, returned and said we should check back THE NEXT MORNING (for an urgent Pain RX).
The next morning I called. They had done NOTHING since the imbecile staff member had not ASKED US about our insurance. Told him we were paying cash.
SIX HOURS LATER, nothing (despite their promise to text us). They are a total disaster area. Never again. Wishing Rite-Aid a happy "hedge fund" bankruptcy.

Horrible, didn't have my medicine in stock,then when they did it was the wrong one. They gave me the one I'm allergic to? They're too busy and concerned about their lunch break from 1:30-2:00. Ignore everyone waiting till they're done chatting. Very young and inexperienced.Store is empty,I wonder why,? Please straighten that out. Mature professions needed there..

Website is useless. Confusing. Wrong dates. Doesn't process renewals unless you try 10 times Get busy signal when you call! Scripts never filled on time or just at randomly times and it's always customer's fault. They act like you work for them and they're doing you a favor doing THEIR job.

Either they don't have the medication I need which takes me to another TOWN completely! Sent our granddaughter to pick the med up after the first pharmacy said it would be ready and she arrived and they refused saying it was too early. Last med was on 9/8, today is 9/9! No one stated it was too early and that is over 30 days so it should be ok to fill. When I attempted to call before she left, they would not pick up their phones! I called and kept calling and no one would pick up. This is the LAST time we will use rite aid!

About 30 mins after our granddaughter got home I received a text my med was ready. I was not happy but drove and hour again to go and pick it up! Will NEVER use them again!

I called the pharmacy for 2 days to see if my father's prescription was ready. I was on hold for 44 minutes then got hung up on when the phone was finally answered. Called back and was on hold for over 30 minutes, same thing. He will be switching pharmacies. Rude people when you finally do get through. Very frustrating. No wonder rite aids across the world are closing.

I am a frequent shopper at rite aid, i have spent a lot of money towards stuff there, never have I ever been so disgusted and disappointment. A women who ive known for as long as I have been shopping there accused my daughter of trying to steal. My daughter is oblivious to what shoplifting even is. She said that the women had been staring at them for 5 minutes while smoking outside. Then walked in and told them "don't even think about taking anything" I am so upset.

Interviewed. Got offered a job pending DM approval. Heard nothing for a week. Called twice. Was told to wait until I was called. Then an email came saying I was removed from the candidate pool because they were unable to contact me. A few months went by and I got a request to submit an application for a different store with a different position. I was told to respond back once I've submitted my application so they could get me in for an interview. So I did. No response. I googled the store to get a phone number and Google says the store is permanently closed. Honestly they should just close them all down. On the customer side of things the stores are a mess. Empty shelves, expired products, thefts gone wild and zero customer service.

Rite Aid needs shut down. Doesn't matter which store there are hardly ever any pharmacists there. They're hours are total bull. If CVS doesn't have a problem with pharmacists shortage then they shouldn't either. They've made multiple mistakes with my meds. They just suck. A shame because I've gone to them all my life but I'm done

Picked up my medicine. I needed a syringe. To administer the medicine. Like i've done for the past three years. This time they would not sell them to me but they showed me the box. I've purchased these over the years many times. They lied and said I needed a prescription Pharmacy's name is richard. My parents, my wife and I and our 3 children are moving our prescriptions to CVS

A doctor calls in a prescription for me and the pharmacy tells me they cannot give me the prescription. I am not getting oxi or medical Marijuana so what gives them the right? The doctor has seen me and he decided this was the best course of action. Who the hell do they think they are?

I must say I'm a bit shocked at all the negative reviews as this online shopping experience 3 times running has been stellar! Site easy to navigate, easy checkout, all the coupon codes work as promised unlike the BIG 4 retailers and the sales were great!
Not to mention I could get most of what I'd shop for at bigger stores with none of the checkout and delivery hassles. Final bonus vwas the shipping actually arrived as promised which is why I switched 5x until I found a great online retailer. Was good experience and other reviews must be on individual stores because online shopping here was seamless and cost effective I'm on a budget.

Glenda at rite aid on Wellesley in spokane wa. Is very rude to the employees and customers. On 1/11/*******@5-530pm went into to use western union and got that done headed to cashier to receive my money. He the nice cashier needed more money and called Glenda over to register and she was saying how next time that they dont have extra. $ to give for WU and was just being rude. I said well then you probably shouldnt advertise western union services. I was in the store at 530pm. Never had problem doing WU before. She just should not be in customer service she clearly has a problem with communication. Thanks for reading.

A manager uses vulgar language at a custermer then gets pisst because his mother heard all the nasty. Then she refused to ring him up as well as the second cashier. This is were I get my medication he was there as a medical worker,that manager crossed the line when you use f u an kma. I said that's trash I tried to reach someone, but the girl said there's nothing u can do im the manager!

First, we got the wrong product. There was no return label in the box so I had to call customer service. Returned product the next day and had tracking of being received at Rite Aid. Called CS 3 times and got the run-around on when I'll get a refund. Last cs rep said it will take a month to refund the money. So, they charge your card as soon as you place the order but then take an interest free loan from their customer by not refunding the money for a whole month! That is so unacceptable. I notified my bank about this practice. I'll also let all my friends, relatives, work mates, and my church members know about it. Will never shop at Rite Aid again! Would give -star if possible.

I never bought from the store and a rite aid I really just went to get my prescriptions but they are always nice they always have my prescriptions time when they need to be done there before they need to be done and the pharmacist in the pharmacist ignitions are always nice and even the guy out front that works at the counter in the store part of it is really nice so and the right at I go to is the one in Northern Cambria on bigler avenue in Pennsylvania. I really like it and everything works great

So I drive 1.5 hours to get my Mother's medication. I get there and they are closed. I call the location a few miles away to see if I can pick up there instead. I was placed on a brief 15 minute hold. I hung up before they came back on the line. That place could be on fire and if I had to use the bathroom I would risk kidney damage before I helped put it out. I hope this was helpful. Picture is of nothing because that's exactly what I got. What a complete waste.