RevZillaReviews 4,261

I recently purchased a pair of Tech 7 boots pictured white and yellow online and when they arrived they were blue and Orange. I ended up returning them and when I went to reorder they were out of stock. I've since purchased these boots on a different site.

I also ordered a gas tank that a although said it was orange in the description, was pictured as red (the color I wanted). When I opened the box it was not even close to the picture and was KTM orange.

Buyers just be aware that the pictures are not going to accurately represent the product you are ordering.

Had been eyeing the Merlin Yoxall II jacket for months and finally pulled the trigger. I was very psyched to be getting the perfect combo of functionality, protection and style. Recieved it and a snap came off the first time I put it on. One call, an email and a trip to the UPS store, and a replacement jacket arrived quickly. Awesome, responsive service - and a great jacket that has let me keep riding this winter. Revzilla rocks.

The online store is massive, but with mostly sub standard brands and items for sale. The prices are expensive compared to EU sellers like ChromeBurner, FC-Moto, Urban Rider, etc for the same thing. Even including shipping and customs the overall price difference is quite significant. They offer free shipping over a certain amount, but the shipping provider that they use is slow and more than likely to loose the packages, adding to final delivery times. I have had packages delivered from EU, with free shipping, and needing a customs clearance faster than ordering something from Revzilla. The customer support is generally helpful, but it's a hit or a miss depending upon your issue. The parent company for Revzilla has acquired CycleGear, and J&P Cycles as well leaving little to no price or product range competition.

I've been buying stuff from them for almost 10 years now. I had a return and shipped it their warehouse via my own FedEx label. It was delivered and signed for and now they are saying they can't find it and it's my fault the package is missing. Fedex gave me a proof of delivery document for it and it's still my fault. WORST customer service ever. I'll never buy anything from them again. Support your local moto shop.

I need some parts for my superglide, SO being I just heard about your company I decided to give you a call. BIG MISTAKE! So far I've called the customer service number 3 times in the past 30 minutes, I hit number 1 as required and all I heard is music playing for minutes and minutes and minutes with NO ONE ANSWERING my call. This is a business? You can be sure I will NEVER call you for anything in the future, because I don't think anybody works there. Your service SUCKS.

What it says on website is not true they just want to screw you over take your money and give the run around about availability in stock manager named Zack rudest foul mouth human I've ever talked to u concerning and no customer service skill must have had to dad's no mother when I brought to there attention the issue immediately threw it back on me they don't take responsibility ofthere screw up I guess that's the American way anyways ordered a helmet that said in stocks and free 2 day shipping that wasn't the case they did t have it in stocks they had to get from a different vendor then toldme5-7 days shipping not what my purchase said so the lie about availability so they can get your money and screw you this is my first time ordering from revzilla will never shop here again will go back k to motosport were there honest and very helpful beware don't shop here

I bought items from them twice both times parts were missing.the first time they gave me 15.00 store credit the second time they just refunded the 15.00 store credit to me and left me with merchandise with missing part so I have to go buy the part myself. Stay away from them your better off paying more from a store instead of buying from them at least you will get all of the parts.and you won't have to install it more than once. If you have a problem with an item they think 15.00 will fix it. It was an 85.00 drink holder the last time.so I'm stuck buying the missing part. Stay away from them they are bad to deal with and sell junk.

I've been a good Revzilla customer and I've been satisfied with them until now. I purchased a Yuasa battery from them last spring (March of 2020). It was OK last riding season. I plug it into a Optimate 6 "smart" charger/maintainer whenever I'm not riding. I took the battery in for the winter (I live in northern Illinois) and kept it on the Optimate 6 all winter as I've always done in the past. I got the bike out to ready it for the new year and it started the bike the first time and I took a short ride. But the next time I went to start the bike, it would barely crank. I checked voltage with a Fluke meter and it was low. The Optimate 6 indicated that the battery was bad after running it though all it's tests and charging cycles. To confirm that, I tested it with a digital battery tester which said (after full charging) that the battery was bad and must be replaced. Voltage was 12.3 (should be 12.6 or higher) State of Charge was very low and State of Health was very low. I also tested it with a carbon pile tester which confirmed those tests. The battery is bad. It went bad in less than one year although I didn't know that until a couple weeks after the 1 year date from when I purchased the battery. I found that the battery was bad when getting the bike ready for the new year. Yuasa has a one year warranty on the battery but their policy is that all warranty claims must go though the retailer (Revzilla in this case) or their distributor. I contacted Revzilla and explained the problem though their customer service link on their website. Revzilla never bothered to respond to my issue. They didn't even acknowledge receiving it even though it said it was sent when I submitted it. This leaves me with a negative feeling about Revzilla and I will be very hesitant to deal with them in the future. This was the first time I contacted them about a warranty claim or other similar issue and they completely failed to even respond effectively leaving me holding the bag. Does anything think I will buy another battery from Revilla in the future? I'll be hesitant to order anything in fact. That's a shame because I though Revzilla was reputable.