Tyler C.

I recently made a purchase on a website that offered a great selection of products at reasonable prices. However, my overall experience was disappointing due to the incredibly slow shipping process.

Despite the website's promises of timely delivery, my package took what seemed like an eternity to arrive. I received very little communication from the company regarding the status of my order, and when I attempted to reach out to customer service, I was met with unhelpful responses and long wait times.

While I appreciate the wide variety of products and affordable pricing, the slow shipping times and lack of communication left me frustrated and dissatisfied with my experience. Unfortunately, I cannot recommend this website to others due to the poor shipping experience.

I bought a Toybox from my daughter, and she loved it at first. As an avid 3d printer, this would be a good gateway machine for her. It made ok prints. Nothing to write home about, but she liked it, and it was easy for her to browse the catalog looking for cool things. Most of which are scaled-down things of Thingiverse etc. It lasted about a year of light printing when the extruder gear stripped and made the printer useless. This is cheap and easy to replace with a small screwdriver and allen key. They would not sell the part to me. So essentially, I have a useless paperweight. Their response was neither apologetic nor offered any discount on a new one, etc. ( Not that I would waste my money). They offered me to ship my otherwise perfect printer (minus one extruder gear) back to them, and they would "recycle" it. Meaning they would strip it of all the working parts. I was very disappointed in the prints' quality and the printer's longevity, especially at this price point. I consider many other printers entry-level for about the same money or less. I ended up replacing the extruder gear independently, and it still has many extrusion problems. Although the interface and app make 3d printing super simple and fun for kids, I can't recommend it as the warranty and customer service were subpar at best. The quality of the machine seems reasonable, but it's made of really cheap parts that will wear out in about 100 prints.

I've been buying stuff from them for almost 10 years now. I had a return and shipped it their warehouse via my own FedEx label. It was delivered and signed for and now they are saying they can't find it and it's my fault the package is missing. Fedex gave me a proof of delivery document for it and it's still my fault. WORST customer service ever. I'll never buy anything from them again. Support your local moto shop.