Resume Writing GroupReviews 28

This company will make promises they don't keep and force you to jump through hoops for cancellations and refunds. Despite recent laws, they'll ghost you on email, and the resume they create will not get you any results. I worked with Ryan at the Resume Writers Group, and he should be fired. They'll also trick you into a subscription and charge you at random.

Please do not use or be fooled by this company's supposed expertise. *******@resumewritinggroup.com. I hired them to do my resume based on a previous draft. First and most importantly, for $439.00, I expected to simply submit my resume after it was completed. However, the writers were not familiar with the federal resume process. They tried to date my resume versus experience, inserted job titles I did not hold, and most importantly, merged unrelated jobs. They even failed to run a basic spell and grammar check. The result was a casually written resume, lacking the professionalism I expected. The company's attempt to change its website to hide these issues is a clear sign of their dishonesty. Please pass the word, do not be fooled or use this company. The Ryan - Senior Writer & Client Services Manager, www.resumewritinggroup.com (*******076)

I purchased from them Resume, Cover Letter, LinkedIn Account, and Online Resume and they promised a refund on Resume plus $100 if I did not got hired within 90 days. I am still unemployed I told them and they never helped me and I also payed extra $60 for Online Resume and they never showed me the URL to it.

I purchased a resume writing service from Resume Writing Group based on their advertised guarantees, which promised that:

My resume would be written by a seasoned, full-time professional in the United States or Canada.
The company would make any necessary revisions to my resume.
They would deliver my resume on time.
I would be employed within 45 days of using the resume, following their advice, or they would revise my resume and refund its cost, plus an additional $100.
The service also required that I submit evidence of sending my resume to at least 40 prospective employers using their recommended methods. Despite following their instructions and applying to over 500 jobs (with documented proof), I received only 8 responses for next steps. Many of the companies I applied to are fully remote and have no physical mailing address, making their requirement to send resumes via certified mail both impractical and unfair.

When I contacted Resume Writing Group to request assistance or a refund per their guarantee, they refused to honor their promises. They cited hidden terms in the fine print, which were not clearly disclosed upfront, and imposed unreasonable and costly conditions that make it difficult, if not impossible, to claim the refund. Specifically, the company required that I send certified mail for all resumes, a method that would exceed the cost of the service itself.

Their practices are misleading, and the fine print undermines the guarantees they promote. As a result, I have been left without adequate assistance or a refund for a service that did not deliver as promised.

I was very disappointed with the service offered by Resume Writing Group.
The resume Ryan provided was poorly designed, with cramped text and excessive blocks of capital letters that gave the impression of shouting at the reader. Furthermore, their e-resume service merely provides a link to the document and does not retain updated versions of the file. Not only did they fail to deliver a quality resume, but their cover and thank you letters were almost a replica of each other riddled with incomplete sentences and just lacked overall professionalism. They simply copy huge sections of the cover letter and pasted it into the thank you letter. It was evident that they lacked expertise in crafting effective job application letters.

Additionally, I find their pricing exorbitant for the subpar service provided. Despite providing feedback and suggestions, they seemed unwilling to listen or make necessary revisions. Overall, I would not recommend Resume Writing Group to anyone seeking professional resume writing assistance.

My resume came out with lots of errors and you could tell person who wrote it had no idea about my major

A year ago, I sought to update my resume and came across Resume Writing Group. I decided to give it a try, specifying the job title I was targeting. However, the resulting resume did not align with my request. I chose to overlook it and didn't contest the charges.

Then, a year later, I noticed an unexpected charge on my card, prompting me to contact them. It was explained to me that I had unwittingly signed up for a yearly subscription. I requested an immediate cancellation and a refund of my money. They complied with the cancellation but refused to refund my payment, arguing it was in exchange for services rendered over the past year.

This struck me as unjust since my association with this group spans only a year, during which I paid a substantial amount for my resume. To assert that this additional charge was retroactively for prior services feels deceptive. If you decide to use their services, be sure to make it explicit that you do not wish to opt for any supplementary services, which I personally never utilized.

Had my resume updated as I was looking for a new job. The service took only a few days to help me obtain a professional resume. Before updating my resume, I was only getting a few hits on the job search sites, I uploaded the new resume I quickly was contacted by several reputable companies a few interviews, and three job offers all within a week. I was able to choose what I wanted and not take the first offer that came along. I highly recommend resume Writing Group as they are very efficient and quickly respond to you when you have questions or need to add or delete to the resume that they are working on.

Very horrible service, the site is not user friendly. The supposed writers just copy and paste from what ever you upload and just change the formatting.

Once I seen this immediately requested a refund and GM Heather Todd and Ryan in customer service just refuse. The website says 100% customer satisfaction which is wrong. BEWARE THIS SITE IF FULL OF THIEVES.

I will continue to write negative reviews on all platforms as a way to warn all future or potential customers to STAY AWAY!

This is a great resource for resume building and updating.
Dave was very helpful resolving a billing question.
I highly recommend this web service for those seeking a high quality resume for a reasonable price.

I had a great experience and the customer service was exceptional. I highly recommend using them! My resume and cover letter were superb!

I selected the Resume Writing Group because of the positive reviews and professional samples on their website. I did not know what to expect, but I was reassured when I received a welcome email from my writer (Lori) the same day. I have 25 years of management experience with no resume, so I sent a 9-page list of skills. The next day, I received a very professional resume. However, I wanted additional skills listed, and for some reason, I expected Lori to read my mind. To my surprise, I received an email from the owner explaining the process Lori took to write my resume and asking for specifics to resolve my issue. I was shocked that this company cared enough to do whatever it took to make me happy. The revision was sent the next day, and it MUCH MORE than I expected. Not only do they have professional writers, but their customer service is exceptional. Thanks, Lori and Dave!

Customer #*******

As I was searching for a new job, I considered the need to update my resume to highlight my skills and make it more of something that would get the attention of potential employers. I signed up with ResumeWritingGroup.com for $120 and sent in what I had. I was clear that I wanted to streamline my work history and highlight the key pieces.

What I received back was none of the things I asked for. They reformatted it... and they had all kinds of typos and grammatical errors. Granted, it was a draft, but it was SO packed with spacing all the way to the edges of the page and a tiny font as the "professional writer" used as he/she didn't streamline anything. They simply tried to rearrange what I already had and add a few words without doing what I had asked.

I wrote back saying that it was too packed and suggested we might need to remove some of the irrelevant items. I got the resume back and the writer had simply removed the oldest pieces of my work history with a note saying that those were irrelevant. Of course, those pieces were key pieces of my management experience, so why would you just delete theme because they were the oldest?

No one would even talk to me for 5 minutes, no one even considered what I requested. All they did was reformat it... which you can do yourself with an online template... and cut key pieces out to make it fit, but the formatting was still awful. I expected more for what I paid and what I asked for. I didn't need a full-blown consultation.

The owner went back and forth with me in a few e-mails, but his best offer was to give me another resume update. By this point, I'd already landed another job... and I did it without using the worthless resume they sent me. They had no clue about proper formatting and what a professional resume should look like. If I already secured a new position without their help, why would I want another resume? And I why would I want a resume from them if they couldn't even come close to producing a usable resume in the first 3 drafts?

You'd be better off saving yourself a couple hundred dollars and downloading a template from the internet than use this company.

This has been a mind numbing process. First off, note that communication for the most part is done through non-reply tickets and they steer you to their site with passwords and "form" communication. In roughly 36 hours after paying (still can't find the itemized receipt) I received 7-8 emails about their up selling services and marketing referrals. Go to their page to communicate with your resume writer and it is the same thing. Up selling and icons for referrals and gratuities.

When you select your initial service(s) and proceed to checkout you have a surprise: additional costs for how many years you have worked. I had to pay $34.00 extra for my extended work history. Okay, I get that requires more time but be up front about it. Instead you spend 10 minutes on answering questions and then they add this. And again they constantly try to up sell. I hate the junk mail and also wading through the junk to get what I paid for on their site.
So I ordered a cover letter ($69.00) and resume ($153.00) and for some reason they added the $89.00 for linkedin (it took a phone call, chat session and email to get this removed.)
When I received my resume the cover letter was page 3 of the resume. Most job applications require these to be submitted separately. No, problem I have MS Word and can separate them but when I did it screwed up the formatting and color scheme. I requested two separate docs. From my writer and then all heck broke lose. I spent half a day and several emails/agruments trying to get two separate docs. I was first told how to copy/paste (I had already did the exact same thing). Then I was referred to the help archives. Then I informed them that I paid for two docs and just to send them separately. I received one doc. (the cover letter). What a nightmare of customer service with this company. Yes, I made my own revisions and chalked this up as another internet company that's just trying to make as much money as possible and customer service is an after thought. Save yourself a headache and look elsewhere for resume services.