The company has established a strong reputation for its user-friendly resume-building platform, which is praised for its intuitive design, effective templates, and time-saving capabilities. Many customers express satisfaction with the polished results and helpful prompts that enhance their resumes. However, concerns regarding the transparency of pricing practices are prevalent, with some users feeling misled by the marketing of free access. Additionally, issues with customization options and the accuracy of information fetched have been noted. Overall, while the service is highly regarded for its quality and ease of use, addressing pricing clarity could further enhance customer trust.
This summary is generated by AI, based on text from customer reviews
This process was quick and easy.
It literally took 20 minutes to complete and update my resume.
If i could give any advice, I would say be sure to have update specifications or notes you want to personally include that is not AI generated.
It's annoying that the template previews trigger on mouse hover. Let me click to preview!
Other than that i like your clean and friendly design. There's no unnecessary fluff anywhere and just what i need to see. That's nice.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
ResumeGenius offers a quick and easy way to build a resume with user-friendly templates. It's helpful for beginners, but some features feel limited unless you pay. The trial pricing is good. Overall, it's decent for short-term use.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
The menus and drop down boxes were easy to use. There was a great range of options. However, I found that when I needed to go back to edit the second last page to add more details such as volunteer work etc it would not allow me to.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
I've used Resume builder on three different occasions; every time I got a job. I'm back again, and encouraged to know that this website makes building a resume easy and results in an effective and professional document that represents me and my qualifications.
We’re grateful for your feedback! It’s fantastic to know that our service made a positive impact on your resume. Wishing you great success in your career journey!
Regards,
Resume Genius
That I had to pay for my "free" resume. It's called negative marketing or "false free" marketing. It's not a truthful business practice and I won't be giving you positive feedback for it. I am disgusted by businesses who do things like this to people who are just trying to improve their lives. They may not even have the money to pay for this service. You're business is a predator and I have no choice but to pay the price. That's not something I'll be proud to endorse.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
My resume needed a remodel or better structure. It was easy to take the information from my previous resume and make updates where needed, Sometimes we put a resume out there not giving ourselves enough credit or possibly including too much. This was very helpful. I would use it again, but hopefully I don't have to.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
A Game Changer for Resume Building!
I've tried a few resume builders, but [Resume Writing Program Name] truly stands out. The templates are modern and professional, and the interface is incredibly easy to use. What really impressed me was the AI-powered suggestions – it helped me phrase my experience perfectly and made sure my resume was ATS-friendly. My resume looks fantastic, and I feel much more confident applying for jobs. Highly recommend!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
I am extremely disappointed with the experience on this platform. Nowhere during the initial stages of the resume builder was it mentioned that downloading the final resume would require a paid subscription. I spent a significant amount of time carefully entering my details, expecting a free or at least transparently priced service. It was only at the final step—when I tried to download my resume—that I was suddenly prompted to pay.
This lack of upfront transparency feels misleading and a waste of my time. Users deserve to know before they begin whether the service is free or paid. If payment is required, it should be clearly stated at the very beginning of the process so we can make an informed decision.
I am leaving a 1-star rating purely because of this poor user experience and the absence of clear, honest communication. I urge the team to make their pricing and download policies more transparent to avoid disappointing more users in the future.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Great A resume website is a personal online portfolio showcasing your professional experience, skills, and achievements. It allows you to present your resume in an interactive format, include work samples, and highlight your unique value. It's an effective tool for personal branding and making a strong impression with potential employers or clients.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
It is quick they give you professional support information and gestures that you can quickly add like your skills and job description and they combined them and come up with a very good summary. I would recommend it but you will have to pay about $3 to print it out of course and subscribe.
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
This was really helpful. I did not realize how different a resume looks like from 50 years ago.
I don't need to return to the workforce after all. I have let my grandchildren know what a great app this is.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
The process was very easy. I am so grateful because I haven't written a resume in over 40 years.
The platform was incredibly easy to navigate, with user-friendly templates and helpful tips at every step. It saved me a ton of time and made my resume look professional and polished. Whether you're starting from scratch or updating an existing resume, I highly recommend giving this site a try!
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
I've just started, but this app has taken my fears of building a professional looking resume, and thrown them out the window. I already feel empowered to confidently make a resume worthy of any job i am
seeking.
Thanks for the lovely review! We’re delighted that Resume Genius assisted you in building a standout resume. Wishing you all the best in your job hunt!
Regards,
Resume Genius
It was very easy to use love how popped up with suggestions that showed you what you should add as far as skills and past work experience. Love the template that also provided and made it super easy in different styles that you could easily convert the information that you've already put into to a very neat and professional resume.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Very easy to use the only problem that I had was when I tried to put in my skills for machine operator it would not allow me to do so. Other than that it was a very easy resume to build and hopefully it will get me great results. I would definitely advise other people to use this site.
We appreciate your positive review! It’s wonderful to hear that Resume Genius supported you in creating a great resume. Good luck with your job search!
Regards,
Resume Genius
I wish I could alter a few of the sections. I also thought this was free, but at the end, in order to obtain the resume, I had to pay $2.95 for the 14 day trial. This should be stated on the home page.
Hello, Thank you for your feedback! We apologize for any confusion—while some features do require a subscription, we're happy to share some good news! Resume Genius does offer free resume templates that you can use without a subscription. To make things easier, we've created a quick guide to help you find and use them here: https://www.tiktok.com/@resumegenius/video/7368691994987629841we hope this helps you get the most out of our free tools. If you have any questions or need further assistance, we're always here to help!
After being with the same company for 24 years I found myself out of full time work for the past 3 years. Creating a resume seemed a daunting and overwhelming task, but Resume Genius helped me calm my fears with its ease of use and tips. I especially liked the option of having my resume reviewed for extra tips. Definitely recommend.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
Pretty simple to use and very helpful. I liked the range of options to choose from when picking out a template and using the AI enhancements
Just so easy and dependable. You have a peace of mind when it comes to resume building. I love that they offer to over look the resume to give you more suggests. I enjoy reading what skills, bullet points to a specific job title.
Thank you for sharing your experience! We’re thrilled that Resume Genius provided the support you needed to create your resume. Good luck with your job search!
Regards,
Resume Genius
Simple, Easy, Fast I would recommend this. It gave you all the needed information to fill in for the job request
Good stuff, just wanted to rate a quick 5 stars and am now forced to wright frikin 50 characters. If i felt like writing anything i would have just made my own resume. The service 10/10 the after survey about the service solid 1/10
Your kind words are greatly appreciated! We’re so happy to hear that our resume builder was helpful for you. Here’s to your future success!
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius