ResumeGenius has a rating of 4.5 stars from 208,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
Using a resume builder site was quick and efficient. The templates were professional, and the AI suggestions helped refine my wording. Customization was easy, and the final result looked polished. It saved me time and ensured my resume was ATS-friendly. Overall, a seamless and stress-free experience for job applications.
Great experience! This made my resume look great, and worded great! Thank you for a great website to help people like me that haven't been in the job searching business for long come up with a great access to complete an awesome resume.
You made our day with your review, thank you!
Regards,
Resume Genius
My experience was very good. It's easy and helpful for everyone whoever needed and get help from resume genius. I also recommend it is better than any other resume written in th web site. I searched all and choose resume genius among them. Thank you resume genius for your help.
You made our day with your review, thank you!
Regards,
Resume Genius
Building my resume was easier than i expected thanks to resumegenius. I was able to write the perfect resume that really describes who i am and what im capable of doing. I will recommend this to all my friends and family.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This process was simple and to the point. I have never written a resume before but this site has been beyond helpful, informative, and not time consuming. I will return to use this software again. Raven.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Not much help at all. Not AI intuitive. No real direction. I've had better experiences elsewhere, knowing my resume was good. Here, I feel like there was no help other than choosing a template that sort of works.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
You guys said it was free to make the resume i spend 4 hours putting it together then we gotta pay to save or download it. Terrible advertising for people that are in financial trouble trying to find honest work!
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I thought this was a free program. This is probably a scam witch I am going to regret paying for but after spending the time felt I did want to start over with another company so will go forward reluctantly.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I saw nothing to let me know this was not a free site. Now that I have invested so much time I will cave and pay. Also, I intend to cancel right away but your language is a bit unclear about exactly what I will be billed. Clearer information would be helpful
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
I dont like this site, its too expensive, when I cancelled last time you guys continued to charge me. My resume is locked in here so thats the only reason I have to sign up. Once I download it again I will cancel immediately
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Your ads state that the builder is free. That is *technically* true, but printing, downloading, or emailing require a fee, so after all the work I put in, I have to sign up for your overpriced subscription service. What. A. Crock.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Found resumegenius through Microsoft Word. The app works well, but I thought I had been working on my resume with a free template. It wasnt until i had already spent decent time and effort and was ready to print that the demand for payment was disclosed. Semi shady practice, leaves a sour taste with me- since i didnt want to start all over just had to pay. Would be a great app for free, or had at least warned that payment would become due before a usable product was built.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
24 dollars for a resume, that I made myself with no useful help from this platform, is highway robbery. People are just paying for the modularity of the platform. I will not keep a subscription. I don't understand who at resume genius though 25 dollars a month for this service was a good idea. You will be bankrupt before 2030.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
All good until the scary moment when the 'free' template turned into 'pay now to email, print or download (essentially access) your resume' [that I just spent the last 3 hours creating!]
It seems to be a great tool with lots of cool features, but I should have known there would be a 'gotcha'. :(
We appreciate your thoughts! Your feedback helps us identify ways to improve and create a better experience for all users. We’ll definitely take this into consideration.
Regards,
Resume Genius
Great site, very helpful, but I would only change the fact that you have to multi task scrolling the big resume compared to the template options on the left, making it hard to see the whole thing but maybe that is just my laptop. Otherwise all is amazing.
Thank you for your encouraging words! We’re pleased that Resume Genius met your expectations. We wish you success as you pursue new opportunities!
Regards,
Resume Genius
Its okay. One difficulty is not knowing that I have to make a payment after all the work. Second, not having options to add any details to my current course where I have made changes to my program and that caused some delays in completing the course.
Thank you for your kind feedback! We’re thrilled that our tool made a difference in your resume process.
Regards,
Resume Genius
I paid 299 did a resume downloaded my resume when I came back a month later my resume was not there and they had multiple times. Tried to charge my card for an additional monthly service of 25+ dollars. My bank alerted me to the fraud. Buyer beware
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Misleading advertising. Consumers are lead to believe that the services are free, but forced to pay if they want the resume. Consumers should have the option of a free trial period prior to being coerced into providing credit card information for the service.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
A couple of glitches. I did not want to add location of my work experience, but it kept populating "US" after one of the employers, even after I deleted it multiple times. Will edit in Word after downloading to fix this.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Felt a little blindsided by the sudden request for payment after pouring nearly 2 hours into my resume. Would have been great to know that beforehand. $3 isn't much, but there have been times when I didn't have even that much and would not have been able to save my work. Folks with no money who need help building their resumes would be greatly disheartened to find out all the time they spent was for nothing.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius