ResumeGenius has a rating of 4.5 stars from 208,857 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ResumeGenius most frequently mention great experience, easy process and bullet points. ResumeGenius ranks 1st among Resume sites.
You are not upfront about the cost of this service and I am not pleased at all about that. I am disappointed and regretfully paying the $2.95 so as to not have wasted the last 2 hours spent on your platform editing my resume.
It came up when i typed in free resume builder then I get to the end to print it and you have to pay for a membership, so I had spent an hour on it. So I just paid for the 14 day trial and will cancel after that.
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
Overall satisfied but there is one major problem that font size option is very limited, I should be able to set numeric value for font so I can increase as needed right now max font size don't make resume readable, I have to zoom it.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
Helpful. Well I have not done a resume in a long time, good advive on not naming too many jobs. Truthfully, I haven't had that many jobs for my age because I stay working. I worked at Exxon Mobil for 32 years then retired, friend need help, so I have done custodial work for almost 10 years.
Thank you for taking the time to share your thoughts! We’re thrilled that our service helped you in your resume journey. Wishing you the best in your job applications!
Regards,
Resume Genius
Don't appreciate how you advertise free and then gouge with a $24 fee and hold the resume hostage unless paying this fee. I was already committed spending hours creating my resume or I would use another company that isn't charging such an outrageous fee for mid level templates and interface.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius
It is great that it lets choose the most appropriate attributes and job functions for each job. It would be really helpful if it lets us to prioritize items by dragging and dropping them where we want.
You made our day with your review, thank you!
Regards,
Resume Genius
Its a great service but $23 for a resume builder just seems to expensive. If it hadn't been for the fact I already had one made from before and didn't wanna take to the time to make another resume on another site I would've absolutely switched specifically because of price.
We appreciate your feedback! We're always working to improve our platform, and insights like yours help us make meaningful updates. Thank you for sharing your thoughts!
Regards,
Resume Genius
Me Likey! Loads. It loads fast,, or slow? Unpredictable. Text sits where it wants, buttons acknowledge existence but refuse attachment. Structure present yet indifferent. Navigation is a suggestion, design a loose agreement. It moves, slightly. It works, mostly. The experience is there, undeniably, whether invited or simply arriving on its own.
Thank you for the great review! We are happy you enjoyed your experience.
Regards,
Resume Genius
Should be free or state price UP FRONT. The landing -page gives the impression of free service only to go through the steps. Put in the work, to get to the end and have to pay or abandon template and progress.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I was looking for a service that could and would help me put together a more professional resume for my field of work. This website did just that for me. I would recommend this website to anyone that needs assistance with putting the right format on a resume for a professional outlook.
You made our day with your review, thank you!
Regards,
Resume Genius
It's aggravating every time I try to print out my resume I have to make sure my skills aren't missing or added to another job description. Or the this is my present position is always clicked on every job.
We truly value your feedback! Constant improvement is our goal, and user insights like yours play a key role in that process. We’ll look into this further—thanks for sharing!
Regards,
Resume Genius
I wish i could edit the format or required items for each section, I didnt feel the need to put 'supervisor' under my relation to me in the reference section and this looked awkward. I have to go through and download and edit this myself through word
Thank you for taking the time to share your experience! We want our platform to be as helpful and user-friendly as possible, and your feedback is essential to that mission. We’ll pass this along to our team.
Regards,
Resume Genius
It says it's free but it's not. It says no credit card needed but you need one they won't give your résumé without paying the 295 for the first two weeks which I have no problem paying a couple dollars for you giving me the service I just don't like it that you lied.
Hello Tina,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I been writing my own resume for awhile and wondered why I wasn't getting any interest so I decided to look into perfecting my resume. I was worried I wasn't going to find something easy to help me. This made writing my resume so easy!
Thank you for your wonderful review! We’re excited to hear that Resume Genius helped you craft an impressive resume. Best of luck with your job applications!
Regards,
Resume Genius
This made it super easy for me to make my resume. I previously have zero experience making resumes so this made everything extremely easy for me. I am excited to use this resume in hopefully what will be my new job!
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
AI responses are not formatted in a professional way, the layouts to not look professional overall, the process to develop a resume is not the best method available.
The AI choices lack proper punctuation, hyphenation, and do not always make logical sense
Hello Anna,
We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you.
Regards,
Resume Genius
I'm not happy because I did this whole which said it was FREE. It took me forever to do and I HAD to pay cause I don't have the energy to do it all over. My money should be refunded and make sure I am unsubscribed. Thank you.
Hello,
We are deeply sorry to see your rating towards us. We always want our customers to have the best possible experience with our products or services, and we would love to see if we can find a way to make that happen, so please be on the lookout for a private message from Sitejabber shortly to obtain your account details.
Thank you.
Regards,
Resume Genius
Great blanket statements for every job category, different styles available to meet different companies' requirements. Plenty of profesional statements to tailor your resume according to the job position or company
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
This was such a fun and easy experience creating a resume. I haven't needed to create a professional looking resume in over 10 years and I was lost on where to start. ResumeGenius had everything I needed, including pre-typed bullet points you can click to add or remove as you'd like. I would definitely use them again and will recommend to everyone I know in the job market.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
I was perusing through the internet as I really needed a resume and I came across the resume builder. I was able to build and renew my resume and clearly emphasize on my abilities. The resume builder was quick and easy and I will recommend it to others.
Thank you for your great review. We are happy you enjoyed your experience.
Regards,
Resume Genius
Answer: They stole my money! 240 bucks! I also went to the bank to dispute them.
Answer: Juan, shut up. You hire your customer service support as independent contractors from the Philippines. You know darn well that you INSTRUCT them to say this!
Answer: Hello Claudia, I want to apologize for the experience you had while using our site. Please contact me via e-mail so I can offer you a prompt resolution. betty@resumegenius.com I look forward to hearing from you. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Debbie, The information regarding our Subscription Service can be located in our Terms of Use, Plan Comparison, Sales Receipt, Plan Information, and Alerts. The cancellation process is very simple: Log in > My Account >> Plan Information >>> Cancel. ResumeGenius.com provides a full refund to customers who are still within their 14-day trial subscription term. Customers who wish to redeem a refund must contact customer service prior to the end of their trial subscription term either by calling customer support at (866) 215-9048, emailing support@resumegenius.com, or by using live chat via ResumeGenius.com.
Answer: Hello Philo, We appreciate you sharing your experience with us. We strive to deliver the best customer service experience and apologize if we have not met that standard for you. Shortly, you will receive a private message from Sitejabber, so we can investigate what is happening to you. Regards, Resume Genius
Answer: I contacted your company via email and was no help at all. Everyone please avoid this company at all costs.
Answer: Hello Rashawn, Thank you for reaching out. If you would like a customized critique, please send your resume for a review under the "Ask the Expert" section. In order to further assist you please call us at 1-866-215-9048 (Monday-Friday, 8 AM-12 AM EST). You can also email us at any time at support@resumegenius.com. Regards, Betty Ko Customer Service Manager Resume Genius
Answer: Hello Tammy, You can set printer preferences or change the font size. Please contact me via e-mail if you have further questions. betty@resumegenius.com Regards, Betty Ko Customer Service Manager Resume Genius
Answer: They charged me $39 were I have only enrolled for 14 days trial for $1.+. Since that day I am chasing them for the refund of my hard earn money on below email but didn't got any proper response. support@resumegenius.com I wish at least you get your money back.
Hello,
We appreciate you sharing your experience with us, we strive to deliver the best customer service experience and apologize if we have not met that standard for you.
Shortly, you will receive a private message from SiteJabber so we can investigate what is happening for you.
Regards,
Resume Genius